2019 Chevrolet Colorado

I purchased my 2019 Chevy Colorado Z71 new in Feb 2019 from a dealership. About two years ago I began having shifting issues from 1st to 2nd gear, it would shudder and seem almost stuck, this would only occur infrequently. Right after I hit 100,000 miles (about a year ago) I have had nothing but issues with the 8 speed transmission, my vehicle is unable to shift from 1st to 2nd without having the shudder occur, it feels like the whole truck is shaking and loses power at acceleration. I took it in for their recommended "service bulletin" which was something that I had to locate myself because GM has not once communicated about there being any kind of shudder issue and they performed a simple flush of the transmission, not the service bulletin recommendation of three flushes and a different fluid. My truck is now in the shop because I am unable to drive it due to this ongoing issue that GM fails to recognize and so far have spent $1,000 attempting to rectify this issue and being told that in order for them to actually perform the service bulletin, it will be another $225 to diagnose the problem, around $500-$700 to perform the service bulletin, and then if that "does not fix the problem", I will have to spend another $900 on a torque converter because that "could" be the issue, the dealership "doesn't know". Then the third fix would be to replace the transmission ($5500-$8500) This has been a known issue since manufacturing and GM is failing to provide adequate assistance to fix a known problem with their 8 speed transmissions. I no longer feel safe to operate my chevy colorado in fear that it could cause serious injury to myself and others due to GM not being able to provide a safe fix to their ongoing issue.

My vehicle has only 70,000 miles on it. My transmission began to shimmy and is getting worse and worse and several technicians have told me the transmission will have to be replaced. The parts are not available anywhere in the country to rebuild the parts of the transmission that are defective. Secondly I was told I could replace the transmission but there are no transmissions available in the entire country to repair my vehicle with. After investigation on the internet this is a massive problem with this model vehicle and Chevy has been well aware of it for years. A few months ago I had the same problem with them air conditioner compressor. There were no air conditioner compressors available anywhere in the country for my four and a half year old vehicle.

The contact owns a 2019 Chevrolet Colorado. The contact stated that on several occasions while driving 60-70 MPH, the transmission was slipping, and the vehicle decelerated and shook before slamming into gear and then continuing to accelerate. There was no warning light illuminated. The contact stated that after stopping, the vehicle proceeded to move off in another gear other than 1st gear, then abruptly downshifted into 1st gear. There were no warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure, a complaint was filed, the contact was added to a list, and then referred to the NHTSA Hotline. The failure mileage was approximately 37,000.

The contact owns a 2019 Chevrolet Colorado. The contact stated while driving 15 MPH, the vehicle jerked abnormally. The contact stated that when the gear shifter was shifted from park to drive, the vehicle jerked excessively. In addition, the contact stated that while driving uphill, the transmission was slipping. The vehicle was taken to the dealer for routine service and the dealer was made aware of the failure however, the vehicle was not diagnosed. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,100.