2018 Chevrolet Colorado

In [XXX] I took my truck in for oil change, inspection and 3rd complaint of shaking, and shuddering, lurching at a stop, they told me my transmission was broken, they would have to order the part and their was no ETA on when they would get it. I was told there were NONE in the tri-state area from another dealership. We are a one (1) car family and Jim Trenary Chevy said they don’t give out loaners, therefore we had to rent a car at 370.00 a week. Here it is January 15 and we are STILL renting a car. They finally got the part sometime last week, but WE NEED HELP! We have spent over 5,000 in rental car fees and GM will not reimburse us until we return the rental car, even though we have paid cash every week, and we’re have had to borrow from my husbands future paychecks. WE ARE BROKE. We have to pay the deductible of 500.00 when it is finally fixed, plus, during the snow storm last week someone side swiped my rental car, and I have to give Enterprise 1500.00 when I turn in the car for my deductible from insurance. I read there is a 65 million$ law suit pending to GM for these faulty transmissions, yet they don’t feel responsible to pay our expenses for something that IS THEIR PROBLEM, NOT OURS, but they have made it my problem, and I am shouldering all the financial burden of this, their faulty transmission. WE NEED HELP, We are now broke and now can not afford to pay for the rental, or our repair deductible, or our car payment. We don’t make that kind of money. My husband is the only one that works full time. WE NEED HELP, and no one wants to listen or seems to care. WE ARE BROKE! Thank you for listening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The power steering quits working intermittently. It has always been extremely cold when it happens. So far, it has only happened when the vehicle has been started, then driven. Turning the ignition off, then on, does not fix the problem. So far, it eventually starts working again at a later start up. When it happened before, the problem had resolved itself when I took it to the dealership and they could not determine the cause & simply replaced the battery. Losing power steering is definitely a safety issue if turning a corner, etc., when it goes out. The last time, I drove 45 miles directly to the dealership and they put a code reader on it while it was happening. I'm taking it to them for repair(?) tomorrow. There have not been any inspections to-date. The "service power steering" warning did show up when the vehicle was started.

The Stibilitrack in the truck went out just after 20 minutes of driving in 34 degree rainy weather at 65 mph. Found out that it was the passenger front bearing reluctor had chipped away, which is what the wheel speed sensor reads. Once one those go out, you lose Stibilitrack and ABS. I believe that this is a significant safety issue, and a poorly engineered/designed system. The rear system reads gear which is what should be in the front should have as well, not a "magnetic ring". This should be fixed so that noone gets injured or killed. It's also a waste of consumer money that you have to change out an entire wheel bearing hub assembly to fix the issue. Shame on the company. In the photos, notice that half the black ring (the reluctor) is missing.

I detected the smell of fuel while the vehicle when it was both not running and running. I brought the truck to Banks Chevrolet in Concord NH. The high pressure fuel pump detached from its mounting flange, resulting in damage to the attaching high pressure fuel pipe causing a constant fuel leak. Dealer replaced the high pressure fuel pump and high pressure fuel pipe to resolve the concern. There is a NHTSA recall that my vehicle should have been included in, 18V358000. The GM recall number is 18188. I paid out of pocket (~$1500) to fix this safety issue when it should have been fixed initially with the recall.

shutter or vibration issue regardless of speed even when cruise control is active. took it to the dealer and they said the wrong fluid was installed at the manufacturer. also told me my extended warranty would not cover it since it was not a mechanical issue. i saw that GM has issued a service bulletin 18-NA-355. however, i have yet to discover from any online account that this fixed the problem. why is there no recall for this common issue.