2018 Chevrolet Colorado

We reported issues with our thermostat to our dealer back in September of 2022. The vehicle would not defrost or heat. We were then told the thermostat required replacements but there was no part in existence and they would notify us when it became available. After following up numerous times with no actionable timeline from the dealer we consulted with a secondary mechanic who confirmed the issue was related to a thermostat sensor malfunction and would require a replacement thermostat. Again we were told that the item was not available from GM and we would be contacted when more information was available. A SPAC case was created by our dealer in October of 2022, notifying the system of the urgent need and our dealer has followed up numerous times that GM has not provided any timeline for replacement. I have also filed a separate claim in January of 2023 to GM customer service notifying them of the ongoing issue and escalating to upper management. I have not heard back on mitigation or rectification plan for our issue. This ongoing issue is a major safety concern that has rendered my vehicle unfit for operation. I am unsure why GM is not making this major safety concern a priority because we are now in the middle of a Chicago winter we’re temperatures are regularly below freezing. I cannot defrost my windows or maintain a safe cabin temperature. This is unsafe for me to operate let alone use the vehicle to transport my child because of the immediate danger it would place her and I in. I am now paying for a vehicle that has sat inoperable in my driveway for 4+ months with no end in site and opening is up to additional damages because it has had to remain inoperable for an extended period of time.

While driving my truck overheated and Antifreeze was leaking inside the car. Due to the antifreeze leaking my windows were fogging up pretty quickly and I couldn’t see. Therefore having to stop in the middle of the road cause I could t see almost getting hit. Now I can not drive the my car due to the smell making my kids and myself sick. It also states in the paper work after buying my truck new that this is a defect part. This would be a heater core. Thanks for this heater core being inside the truck I almost was hurt.

The key repeatedly will not turn to off position and cannot be removed from ignition. This results in my having to leave the key in the ignition. IE: at the grocery store, at the post office, at the drug store etc. I have taken to dealership. The first time for 2 days and they said they could not duplicate the problem. The 2nd time it happened in the service drive. The service advisor saw it but the technician said could not duplicate. This could result in stolen vehicle or dead battery depending how long I have to leave in the on position. The TSB on this says replace shifter control assembly.

2018 CHEVROLET Colorado...when driving if a side window is dropped less than an inch, vehicle shakes, vibrates and make odd noises. Raise all windows and vehicle runs smoothly. Many drivers are reporting the same problem online. Both the Colorado and same GMC vehicle having same problem. When a window is lowered the vehicle vibrates and shakes violently...one has to drop down to 30 miles and hour to make it safe to drive. Seems like a problem GMC should be able to repair without much trouble.

Ignition tumbler and steering wheel locked. Could not turn key, could not turn wheel. Truck was is park on flat driveway. Tried all basic instructions (three adults) and then called mobile mechanic. He could not get it to turn either and could not remove steering wheel cover to access ignition tumbler to replace. Truck is three years old. Had to have it towed to dealership.

THIS STARTED ABOUT 3 MONTHS AFTER I GOT THE TRUCK AND HAS BEEN DOING IT SINCE. ON THREE SEPARATE OCCASIONS, TRUCK ENGINE SHUT OFF AFTER STOPPING THEN TURNING RIGHT ON CITY AND NEIGHBORHOOD STREETS. FIRST TIME I PULLED OUT ON A ROAD WHERE THE SPEED LIMIT IS 55 SO I WAS LUCKY NO ONE WAS BEHIND ME WHEN THE ENGINE CUT OUT. ON THE FOURTH OCCASION, TRUCK SHUT OFF AFTER BACKING UP FROM PARKING SPOT AND PUSHING ON GAS TO GO FORWARD. NO CHECK ENGINE LIGHTS, NO NOISES OR VIBRATIONS TO TELL ME TRUCK IS GOING TO SHUT OFF. I HAVE TO LOOK AT DASH TO SEE IF IT HAS GONE BLACK. RADIO STILL WORKS, AND I'M ABLE TO STEER OFF TO SIDE OFF THE ROAD BECAUSE IT'S STILL IN MOTION FROM AFTER THE TURN. I CAN PUT GEAR IN PARK POSITION, TURN KEY TO OFF, THEN START THE TRUCK LIKE NORMAL. HAVE GONE TO MECHANIC AND DEALERSHIP AND THEY CAN'T GET IT TO DUPLICATE. CHEVROLET HAS BEEN NOTIFIED BUT HAS SAID THEY CANNOT HELP IF DEALERSHIP CAN'T FIND THE PROBLEM. STEERING WHEEL ALSO STARTING TO GET STUCK IN TURN POSITION WHEN TURNING RIGHT. RIGHT AFTER THE TURN IT FEELS LIKE IT CATCHES IN SOMETHING AND I HAVE TO FORCE THE WHEEL BACK TO CENTER. STARTING TO HAPPEN ALMOST DAILY, BUT NOT FOR DEALERSHIP. I FEEL DRIVING THE TRUCK IS A SAFETY HAZARD FOR NOT ONLY ME BUT OTHERS ON THE ROAD.

WE WERE DRIVING ON A CITY STREET AND WE STARTED TO SMELL BURNED PLASTIC, WE PULLED OVER AND THE SEAT WHERE MY 3 MONTH OLD BABY IN HER CAR SEAT STARTED TO SMOKE, I IMMEDIATELY TOOK THE CAR SEAT OUT AND FLAMES STARTED TO COME OUT FROM BEHIND THE SEAT, POLICE AND FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE, FIRE DEPARTMENT TOLD ME IT'S A ELECTRICAL RELATED FIRE.THEY ARE NO SEAT WARMERS ON THE REAR SEATS.