2017 Chevrolet Colorado

My car was shuddering (almost like the wheels didn't have enough power) and it felt like I was going over a rumble strip. After some research I found out that Chevrolet knew of this problem and acknowledged it in a service bulletin in 2018. The problem was that the transmission oil Chevrolet had used was failing and needed to be replaced. The oil Chevy had in there was causing the Torque Converter Clutch (TCC) to Shudder or slip. Chevrolet never notified its customers because they said this would not harm the truck. However they're wrong, if the transmission does not have the right oil and is causing the TCC to slip, this inevitably would ruin the clutch and thus is a manufacturing default and should be replaced at no cost by Chevy. The newest service bulletin on this problem is N0: 18-NA-355 (https://static.nhtsa.gov/odi/tsbs/2019/MC-10163890-9999.pdf) Chevrolet said this was not covered by a warranty and wanted me to pay $500 to fix their mistake of putting in faulty oil in my truck. They then offered me to pay $80 . They also refuse to extend my warranty and cover the remaining $80. This is a safety problem because it could cause the transmission to seize up if not fixed. Because this has been well documented in many other customer cars, I believe they should be forced to Recall and notify all customers and pay for this procedure. My car was inspected and flushed by car dealer (Chuck Olsen Chevrolet in Shoreline WA). There were no warning lamps, or messages. It failed why I was driving on a two hour road trip. The rumbling was so noticeable I initially thought my wheel was falling off so pulled over to make sure my tire still had all of it's bolts. Turns out the fluid Chevy used in my transmission was to blame. In the owners manual it says you should flush your transmission at 72,000 miles. My truck only has 58,000 miles.

The contact’s husband owns a 2017 Chevrolet Colorado. The contact stated that on multiple occasions while driving approximately 30-35 MPH, the steering wheel jerked. The contact stated that she was concerned for her safety while driving the vehicle. The contact stated that the failure almost caused a crash. The power steering and stabili-trak warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.

In March of 2021 purchased a used Chevy Colorado from Jake Sweeney Automotive Group in Cincinnati Ohio. The vehicle seemed very sound, but over time a rumbling sound was starting to take over the cab of the truck. I felt it was coming from the rear end of the truck. I took the vehicle into an independent mechanic. They removed the tires to make sure it was not the brakes. They ended up telling me where I thought the sound could be coming from was the differential. They could not tell me exactly what was wrong without tearing the differential apart. I took the vehicle back to Jake Sweeney Service in Lebanon Ohio because this Service Center was closer for service. After their service inspected the vehicle they determined it was an issue with the differential. Again, they could not tell me exactly what was wrong until they tore into it. The independant mechanic gave me a text on GM-Techlink.com that indicates GM is having issues with this type of differential. After some arguement with Service Tech and Manager of Service Department. They agreed to cover 25 per cent of the of the work done to make differential right. I was not in agreement with this due to it is a GM problem. I made contact with GM to complain to them of their issues with the differentials on these vehicles. After a couple months of talking to the claims writer. A supervisor called me to inform me they would cover 25 per cent of the cost to repair the vehicle. Again, I was not in agreement with GM only covering 25 per cent of the cost when GM has an issue with these differentials. It looks from reading the GM-Techlink.com GM is aware of 2017-2019 differentials in the Colorado and GMC Canyon models causing the whining, growling and grinding sound. The link indicates there is a machining issue on the surface of the carrier bearing bore. I understand, I have put miles on this vehicle before I was aware of this issue. But my feeling is GM has put an unsafe and faulty vehicle on the road.

The contact owns a 2017 Chevrolet Colorado. The contact stated that on numerous occasions while accelerating at low speeds, the vehicle shuddered and jerked. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

Vehicle vibrates and/or shudders during light throttle acceleration at a steady state, promoting a driver to accelerate quickly to overcome the disconcerting shudder. This definitely should be a safety recall as GM has acknowledged the problem in a Technical Service Bulletin #19-NA-018, prevalent in many models & brands including Cadillac, Chevrolet & GMC (even Corvettes 2015-2019 models). Suggested repair is for dealer to fill & flush transmission pan 3 times(!) with 7 liters of Synthetic LV ATF HP fluid. Other complaints on this site question the effectiveness of this repair citing recurrence of shudder. Very disturbing & unsafe condition.

Recently I had a strong gasoline smell and leak coming from the vehicle. I took my truck in for inspection, and the mechanic said the fuel pump was damaged. The mechanic took a picture of the damaged fuel pump and could not explain how this part was destroyed in this way. I was charged $639 for the repairs. Since I am currently financing the vehicle, I researched to see if this particular make and model had any recalls. Upon discovery, it happens that in 2018 there was a recall that a high-pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high-pressure fuel line. I phoned the manufacturer, and they said there was a recall for this issue for specific 2017 models but not for my truck's VIN. Since my vehicle has the same problem mentioned in the recall, I would like an investigation and possible recall on this model and vin since others may have this same problem. In my opinion, Chevrolet should reimburse me in full for damages that could have taken my family, my life, or any other motorist due to the gasoline leakage and damage to the fuel.

The contact owns a 2017 Chevrolet Colorado. The contact stated that the transmission was shuddering while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with a defective torque converter. The torque converter was replaced under warranty; however, after several thousand miles the failure returned. The dealer was notified of the failure and informed the contact that the vehicle was now out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.