2017 Chevrolet Colorado

VERY HARD SHIFTING WHEN ACCELERATING FROM A STOP TRUCK SHIFTS REAL HARD AND JERKS STEERING WHEEL FROM MY HAND.(VERY DANGEROUS) SHUDDER AND HEAVY VIBRATION DURING ACCELERATING AT ANY SPEED. HEAVY CONSISTENT VIBRATION AT ANY HIGHWAY SPEED. I AM A HANDICAPPED DRIVER AND I AM AFRAID TO DRIVE THIS TRUCK. UNSAFE AT ANY SPEED.THIS IS NOT A ONE TIME OCCURRENCE AND HAS BEEN DOING THIS EVERY DAY FOR OVER A MONTH.

FOR A WHILE NOW, MY TRUCK HAS BEEN AGGRESSIVELY SHAKING WHEN I HIT HIGHWAY SPEEDS SO I'VE SPENT MONEY GETTING BALANCES AND ALIGNMENTS AND TIRES TO TRY AND FIX THE ISSUE, BUT NOTHING WORKS. I'VE ALSO BEEN HAVING ACCELERATION ISSUES, BUT WHEN I TAKE IT TO A SHOP TO BE LOOKED AT, NOBODY CAN FIND THE PROBLEM. THEN A FEW DAYS AGO, I WAS ON THE HIGHWAY DOING AROUND 65 OR SO IN THE RAIN AND IT DID ITS USUAL SHAKING. I LOST CONTROL, THE TRUCK SPUN OUT AND HIT THE WALL. THE COP CAME AND ASKED IF MY TRUCK HAD BEEN DOING ANY SHAKING. I TOLD HIM YES... I CAME HOME AND MY FAMILY ASKED IF IT HAD BEEN SHAKING AS WELL. I ASKED WHY EVERYONE WAS MENTIONING THE TRUCK SHAKING. THEY TOLD ME ABOUT THE CHEVY RECALLS. SO I'M REACHING OUT BC I'VE BEEN TRYING TO FIGURE OUT AND PAYING MONEY TO FIX THE SHAKING ISSUES AND THE ACCELERATOR ISSUES WITH NO SUCCESS AND NOW I'VE BEEN IN A WRECK AND COULD'VE LOST MY LIFE. I ONLY HURT MY FOOT AND MY GIRLFRIEND WAS CUT AND BURNED BY AIRBAGS. I NEED HELP. PLEASE.

AS I WAS CHANGING THE REAR BRAKE ROTORS I FOUND THAT THE PADS ON THE E-BRAKE SHOES WHERE NOT ATTACHED. THE ARE NOW GLUED ON AND HAD FAILED. DEALER EXCUSE WAS RUST. THIS SHOULD NOT BE HAPPENING WITH YOUR E-BRAKES. I WOULD NOT HAVE KNOW THEY HAD COME LOOSE IF I WAS NOT CHANGING MY BRAKE PADS/ROTORS. I HAD TO PAY FOR REPLACEMENT FOR AN ITEM THAT SHOULD NOT HAVE FAILED UNEXPECTEDLY.

ON JULY 27,2020, MY WIFE WENT TO BAYVIEW TX TO SEE THE EFFECT OF HURRICANE HANNA AT OUR FARM. ON THEIR WAY BACK HOME, THE CHEVY COLORADO GAVE A WARNING THAT IT GOT OVERHEATED. SURE ENOUGH, THE VEHICLE SPLATTERED A GOOD AMOUNT OF COOLANT/WATER IN THE ENTIRE UNDERHOOD OF THE VEHICLE. SO SHE PARKED THE VEHICLE BY THE ROADSIDE AND I CALLED THE MY INSURANCE PROVIDER FOR ROADSIDE ASSISTANCE.

WHEN IN MOTION MY CAR TENDS TO SHUDDER, I'VE TAKEN THIS TO THE CHEVROLET DEALERSHIP BEFORE AND THEY TOLD ME IT WAS MY ALIGNMENT AND I NEEDED TO GET 4 NEW TIRES ALONG WITH IT. THE PRICE THEY QUOTED ME WAS WAY TOO EXPENSIVE SO I TOOK IT TO LES SCWAB AND GOT TWO NEW TIRES AND DID AN ALIGNMENT. MONTHS LATER THE SAME ISSUES, I TOOK IT TO BIG O TIRES AND DID ANOTHER 4 WHEEL ALIGNMENT AND BALANCING, ALTHOUGH THIS MADE IT A LITTLE BETTER, THE SHUDDERING CONTINUES.

I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME

THIS VEHICLE HAS HAD RECURRENT EXHAUST SYSTEM PROBLEMS THAT CAUSE THE CHECK ENGINE LIGHT TO TURN ON AND NOTICES TO APPEAR ON THE DASH DISPLAY. AT 11557 MILES AND 20 MONTHS OF OWNERSHIP THE PARTICULATE MATTER SENSOR FAILED FOR THE FIRST TIME. THIS VEHICLE IS CURRENTLY ON IT'S 5TH PARTICULATE MATTER SENSOR AND HAS REQUIRED DEALER ATTENTION FOR THIS SAME PROBLEM APPROXIMATELY EVERY 1,000 MILES SINCE THE FIRST OCCURRENCE. THE DEALERSHIP STATED THAT ALL THEY CAN DO IS KEEP REPLACING THE PART, WITH NO IDEA WHETHER THE REPAIR WILL EVEN LAST BETWEEN SERVICE INTERVALS. AT APPROXIMATELY 15,000 MILES A NOTICE APPEARED ON THE DASH THAT SAID 'CLEANING EXHAUST FILTER MUST CONTINUE DRIVING'. IT DID NOT TURN OFF IN THE EXTRA 2 HOURS THAT I CONTINUED DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY CAME ON, ALONG WITH A MESSAGE THAT SAID 'ENGINE POWER IS REDUCED'. I BELIEVE THAT THESE REPETITIVE EXHAUST SYSTEM PROBLEMS ARE A SIGNIFICANT SAFETY ISSUE. NOT ONLY DO THEY REQUIRE A DRIVER TO SOMETIMES DRIVE MUCH MORE THAN INTENDED, WHICH INCREASES THE RISK OF AN ACCIDENT OR OTHER PROBLEMS, BUT THEY COULD RESULT IN BREAKDOWN AND STRANDING. CURRENTLY, THERE ARE 15,250 MILES ON THE ODOMETER AND ACCORDING TO DEALER SERVICE RECORDS THIS TRUCK HAS SPENT 79 DAYS AT THE DEALERSHIP FOR WARRANTY REPAIRS. GM HAS AGREED TO EXTEND THE WARRANTY TO COVER FUTURE EXHAUST SYSTEM REPAIRS BUT HAS DENIED A REQUEST FOR REPURCHASE OR REPLACEMENT. IT SEEMS UNREASONABLE THAT GM IS NOT WILLING TO ACCEPT RESPONSIBILITY FOR AN EXHAUST SYSTEM THAT DOES NOT FUNCTION PROPERLY AND CAN'T SEEM TO BE FIXED. I OBVIOUSLY DID NOT SIGN UP FOR THIS WHEN I PURCHASED A NEW VEHICLE. PLEASE SEE DEALER SERVICE RECORDS (ATTACHED).