2017 Chevrolet Colorado

ON JULY 27,2020, MY WIFE WENT TO BAYVIEW TX TO SEE THE EFFECT OF HURRICANE HANNA AT OUR FARM. ON THEIR WAY BACK HOME, THE CHEVY COLORADO GAVE A WARNING THAT IT GOT OVERHEATED. SURE ENOUGH, THE VEHICLE SPLATTERED A GOOD AMOUNT OF COOLANT/WATER IN THE ENTIRE UNDERHOOD OF THE VEHICLE. SO SHE PARKED THE VEHICLE BY THE ROADSIDE AND I CALLED THE MY INSURANCE PROVIDER FOR ROADSIDE ASSISTANCE.

WHEN IN MOTION MY CAR TENDS TO SHUDDER, I'VE TAKEN THIS TO THE CHEVROLET DEALERSHIP BEFORE AND THEY TOLD ME IT WAS MY ALIGNMENT AND I NEEDED TO GET 4 NEW TIRES ALONG WITH IT. THE PRICE THEY QUOTED ME WAS WAY TOO EXPENSIVE SO I TOOK IT TO LES SCWAB AND GOT TWO NEW TIRES AND DID AN ALIGNMENT. MONTHS LATER THE SAME ISSUES, I TOOK IT TO BIG O TIRES AND DID ANOTHER 4 WHEEL ALIGNMENT AND BALANCING, ALTHOUGH THIS MADE IT A LITTLE BETTER, THE SHUDDERING CONTINUES.

I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME

THIS VEHICLE HAS HAD RECURRENT EXHAUST SYSTEM PROBLEMS THAT CAUSE THE CHECK ENGINE LIGHT TO TURN ON AND NOTICES TO APPEAR ON THE DASH DISPLAY. AT 11557 MILES AND 20 MONTHS OF OWNERSHIP THE PARTICULATE MATTER SENSOR FAILED FOR THE FIRST TIME. THIS VEHICLE IS CURRENTLY ON IT'S 5TH PARTICULATE MATTER SENSOR AND HAS REQUIRED DEALER ATTENTION FOR THIS SAME PROBLEM APPROXIMATELY EVERY 1,000 MILES SINCE THE FIRST OCCURRENCE. THE DEALERSHIP STATED THAT ALL THEY CAN DO IS KEEP REPLACING THE PART, WITH NO IDEA WHETHER THE REPAIR WILL EVEN LAST BETWEEN SERVICE INTERVALS. AT APPROXIMATELY 15,000 MILES A NOTICE APPEARED ON THE DASH THAT SAID 'CLEANING EXHAUST FILTER MUST CONTINUE DRIVING'. IT DID NOT TURN OFF IN THE EXTRA 2 HOURS THAT I CONTINUED DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY CAME ON, ALONG WITH A MESSAGE THAT SAID 'ENGINE POWER IS REDUCED'. I BELIEVE THAT THESE REPETITIVE EXHAUST SYSTEM PROBLEMS ARE A SIGNIFICANT SAFETY ISSUE. NOT ONLY DO THEY REQUIRE A DRIVER TO SOMETIMES DRIVE MUCH MORE THAN INTENDED, WHICH INCREASES THE RISK OF AN ACCIDENT OR OTHER PROBLEMS, BUT THEY COULD RESULT IN BREAKDOWN AND STRANDING. CURRENTLY, THERE ARE 15,250 MILES ON THE ODOMETER AND ACCORDING TO DEALER SERVICE RECORDS THIS TRUCK HAS SPENT 79 DAYS AT THE DEALERSHIP FOR WARRANTY REPAIRS. GM HAS AGREED TO EXTEND THE WARRANTY TO COVER FUTURE EXHAUST SYSTEM REPAIRS BUT HAS DENIED A REQUEST FOR REPURCHASE OR REPLACEMENT. IT SEEMS UNREASONABLE THAT GM IS NOT WILLING TO ACCEPT RESPONSIBILITY FOR AN EXHAUST SYSTEM THAT DOES NOT FUNCTION PROPERLY AND CAN'T SEEM TO BE FIXED. I OBVIOUSLY DID NOT SIGN UP FOR THIS WHEN I PURCHASED A NEW VEHICLE. PLEASE SEE DEALER SERVICE RECORDS (ATTACHED).

MY CAR STALLS AND TURNS OFF, WHILE DRIVING, IT HAPPENED TWICE IN 2017 AND FOUR TIMES WITHIN THE LAST 2 WEEKS, I'VE TAKEN IT TO THE DEALER 2 TIMES ALREADY AND THEY CAN'T FIND THE PROBLEM, IT HAS TURNED OFF ON ME ON THE FREEWAY AND I GET SCARED BECAUSE MY CHILD SITS IN THE BACK. THE DEALER CAN NOT DO ANYTHING FOR ME I DON'T KNOW WHAT ELSE TO DO, I FEEL UNSAFE DRIVING MY VEHICLE. I DO HAVE DOCUMENTATION THAT I HAVE TAKEN IT TO THE DEALER AND NOTHING CAN BE FOUND.

CHEVY SHAKE!.. BEEN EXPERICING A HEAVY SHAKE/VIBRATION SPEEDS OVER 45MPH, IN CITY.. MORE SO ON HIGHWAY TRAVEL, LOOK UP SEVERAL COMPLAINTS ABOUT THE COLORADO AND ALL PRETTY MUCH HAVE THE SAME PROBLEM? GM DID NOT ISSUE A RECALL ON THESE TRUCKS..HOWEVER ITS OFF THE TWO YEAR WARRANTY. I DID DO RESEARCH ASSUME IT THE DRIVESHAFT, WHEEL BALANCE TRANSMISSION, THE LIST GOES ON. GM DEALERS KNOW OF THE,PROBLEM, BUT DECLINE TO FIX THE PROBLEM..IT SEEMS TO BE GETTING WORSE AS I DRIVE IT.

I WAS TURNING INTO AN APARTMENT COMPLEX PARKING LOT IN NOTED VEHICLE WHEN THE VEHICLE SUDDENLY ACCELERATED SENDING ME INTO THE SIDE OF THE APARTMENT BUILDING. I WAS IN THE PROCESS OF APPLYING THE BRAKE WHEN THIS OCCURRED. THERE WAS NO TIME TO REACT OR AVOID THE SIDE OF BUILDING AND I INCURRED DAMAGE TO BOTH MY VEHICLE AND THE SIDE OF THE BUILDING.

I AM EXPERIENCING DIFFICULTY REMOVING MY KEY FROM THE IGNITION SWITCH AFTER TURNING OFF THE VEHICLE. THE KEY BECOMES STUCK AND WILL NOT RETRACT. I HAVE TO START THE VEHICLE AGAIN AND THEN ATTEMPT TO SHUT IT DOWN IN HOPES THAT I CAN REMOVE THE KEY. VARIOUS ATTEMPTS ARE MADE AND I'VE FOUND THAT IF I TURN THE IGNITION SWITCH OFF "QUICKLY", THE KEY WILL COME OUT. I HAD ONE INCIDENT WHERE THE KEY WOULD NOT COME OUT AND I HAD TO SECURE MY VEHICLE WITH THE KEY FOB BUT LEAVING MY KEYS IN THE IGNITION SWITCH AND POSSIBLY ALLOWING SOMEONE TO BREAK INTO MY VEHICLE AND STEAL IT WHICH I SHOULDN'T HAVE TO DO. THIS ISSUE IS BECOMING VERY FRUSTRATING. I'M SCHEDULING AN APPOINTMENT WITH A LOCAL CHEVY DEALER TO SEE IF THEY CAN RECTIFY THE PROBLEM.

WHEN RUN IN HIGH HEAT, A VALVE IN THE AIR CONDITIONING SYSTEM FREEZES UP AND SHUTS DOWN THE SYSTEM. THE SYSTEM NEEDS TO BE TURNED OFF UNTIL THE VALVE UNTIL IT DEFROSTS BEFORE THE SYSTEM RESUMES TO OPERATE. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD THAT IT IS A KNOWN PROBLEM AND THAT THE MANUFACTURER IS LOOKING INTO WAYS TO REPAIR IT AND WOULD NOTIFY ME. I WAS ALSO TOLD THAT THE SYSTEM IN MY VEHICLE IS ALSO USED IN OTHER MODELS AND AFFECTS THEM ALL. IT HAS BEEN 8 OVER MONTHS AND NOTHING HAS BEEN HEARD FROM THE DEALER. I SENT THEM A MESSAGE INQUIRING AND THEY HAVE NOT RESPONDED. I DON'T KNOW IF THIS QUALIFIES AS A SAFETY COMPLAINT THAT YOUR DEPARTMENT INVESTIGATES BUT NOT HAVING A WORKING A/C WHEN DRIVING ACROSS THE DESERT IN 120+ DEGREE HEAT IS NOT CONDUCIVE TO GOOD HEALTH. THANK YOU FOR YOUR TIME.

MY COMPLAINT IS ALL THE VEHICLES ON THE ROAD RUNNING WITH NO LIGHTS ON. THIS IS HAPPENING MORE AND MORE EVEN IN ALMOST DARK TIMES OF THE DAY. TODAY I DROVE AN HOUR EACH WAY ON I-696 FROM HOWELL TO I-75 AND SAW AT LEAST 20 VEHICLES WITH NO LIGHTS IN HEAVY FOG AND RAIN. I LEAVE MY HOME AT DAWN FOR WORK EVERY DAY AND HAVE ALMOST PULLED OUT IN FRONT OF TRAFFIC WITH NO LIGHTS ON. VEHICLES BLEND RIGHT INTO THE SNOW BACKGROUND WITHOUT RUNNING LIGHTS. PLEASE MAKE LIGHTS MANDATORY 24/7 SO ACCIDENTS AND INJURIES/DEATHS CAN BE AVOIDED.