2017 Chevrolet Colorado

Truck started having electrical issue after finding a dead squirrel in the engine. Taken to dealership 9/2/2023 and was told the wiring harness needed replacement. Left the truck there for 2.5 months with no repair so we brought the truck home in December 2023 and asked them to call us when they got the part. Had a rainstorm the following day and the truck tried to start itself, wipers running, lights flashing, and smell of something burning. Disconnected the battery and had truck towed to Beach Chevrolet Dealership. Damage was worse than they originally thought and we still needed a new wiring harness. That particular wiring harness has been discontinued by GM and they are unable to find the part anywhere. The truck is still at the dealership and it will be 8 months on May 2, 2024. State Farm refuses to total the truck and we have no idea when our vehicle will be repaired. Have contacted GM customer Disservice repeatedly with no resolution in site. What recourse do we have?

Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.

The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.

The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the 4-wheel drive warning light illuminated. The contact was able to continue driving to his destination without the 4-wheel drive. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire and wiring harness replaced due to rodents chewing on the wires. The vehicle was repaired however, the failure recurred. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire, wiring harness, and the horn replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 25,547.

Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these – but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time—recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera – Analog and Night Vision Camera