NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
37 reports25,965 miles · Jul 15, 2005
Service Brakes, Hydraulic
I PURCHASED A 2002 CHEVROLET PICKUP (VEHICAL SERIAL # 1GCEK14W82Z42909 ) IN AUGUST OF 2002 FROM WHITAKER & SON, SIDNEY, N. Y. ON 10/ 31/O3. I WAS PURCHASING TIRES FROM KOST TIRE. BINGHAMTON, N.Y. AND WAS NOTIFIED THAT REAR BRAKE ROTOR WAS DETERIORTATING. I THEN TOOK THE TRUCK (26,744 MILEAGE) BACK TO WHITAKER AND SON AND …
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I PURCHASED A 2002 CHEVROLET PICKUP (VEHICAL SERIAL # 1GCEK14W82Z42909 ) IN AUGUST OF 2002 FROM WHITAKER & SON, SIDNEY, N. Y. ON 10/ 31/O3. I WAS PURCHASING TIRES FROM KOST TIRE. BINGHAMTON, N.Y. AND WAS NOTIFIED THAT REAR BRAKE ROTOR WAS DETERIORTATING. I THEN TOOK THE TRUCK (26,744 MILEAGE) BACK TO WHITAKER AND SON AND THE DETERIORATING ROTOR AND BRAKE WORK WAS ACCOMPLISHED ON 11/6/03 UNDER WARRANTY. I WAS TOLD THAT THIS BRAKE SYSTEM DETERIORATION WAS NOT UNUSAL. I WAS TOLD THAT GENERAL MOTORS WAS FRANTICALLY WORKING ON THE PROBLEM AND IT WAS ONLY OCCURRING IN THE N.E., U.S.A. WHERE A LOT OF SALT IS USED ON THE ROADS IN THE WINTER TO DEICE THE ROADS. THEN IN MAY 2005 I HEARD A GRINDING SOUND WHEN THE BRAKES WERE APPLIED. I THEREFORE BROUGHT THE TRUCK (MILEAGE 62,058 MILES) BACK TO WHITAKER AND THE REAR BRAKE ROTORS & PADS WERE REPLACED. I CONTACTED GENERAL MOTORS AND THEN WHITAKER AND I WAS TOLD THIS BRAKE PROBLEM WAS IN ALL MAKES OF VEHICLES WITH REAR DISC BRKAES IN THE NORTHEAST U.S.A. FROM THE YEAR 1999- 2004. I DID PAY THE WHITAKER & SON, INC. BILL FOR THE BRAKE PROBLEM ON 7/14/05. I HAVE TALKED TO 2 OTHER MECHANICS COCNERNING THIS PROBLEM AND THEY SAID IT WAS OCCURRING. THEY WERE REPLACING A LOT OF RUSTED AND PITTED REAR DISC BRAKE ROTORS. PAUL VETRONE, VETRONE MOTOR SALES, E. FRONT ST. IN HANCOCK, N.Y. (VEHICLE REPAIR AND TOWING) SAID ROTOR REPLADCEMENT IS OCCURRING QUITE SYSTEMATICALLY EVERY 20,000 MILES OR SO. ALSO MY SON USES A CHEVY PICKUP 2004 AND THE REAR BRAKE ROTOR DETERIORATED ON THIS COMPANY VEHICLE AFTER ONLY 18,000 MILES. GENERAL MOTORS ADVERTISES THE THE PICKUPS AS BEING STONG "LLIKE A ROCK" PUT DOES NOT INFORM ANYONE THAT THEY WILL MOST LIKELY BE REPLACING REAR DISC BRAKE ROTORS EVERY 18,000 TO 26,000 MILES. THE OPERATORS MANUEL DOES NOT SAY TO REPLACE THE REAR DISC BRAKE ROTORS EVERY 18,000.
NHTSA ODI #10128915
30,000 miles · Apr 14, 2005
Suspension
WHEEL BEARING ON 2002 CHEVROLET 2500HD 4X4 4DR. REPLACED THREE OF THEM AND ON MY FOURTH FROM DEALER. *AK
NHTSA ODI #10116924
51,089 miles · Apr 13, 2005
Power Train
I BOUGHT MY TRUCK USED IN JANUARY 2004, AT EXACTLY 51,000 MILES TRUCK MADE A LOUD POP UNDERNEATH WHILE TURNING ON ROAD. I LOST MY REVERSE, SECOND AND OVERDRIVE GEARS. 1ST WORKS OKAY, AND SOMETIMES IT WOULD JUMP INTO 3RD. HAVN'T DROVE THE TRUCK SINCE THEN AND MY DEALER EXPECTS ME TO PAY A DIAGNOSTIC FEE AND PRICE FOR TRANSMIS…
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I BOUGHT MY TRUCK USED IN JANUARY 2004, AT EXACTLY 51,000 MILES TRUCK MADE A LOUD POP UNDERNEATH WHILE TURNING ON ROAD. I LOST MY REVERSE, SECOND AND OVERDRIVE GEARS. 1ST WORKS OKAY, AND SOMETIMES IT WOULD JUMP INTO 3RD. HAVN'T DROVE THE TRUCK SINCE THEN AND MY DEALER EXPECTS ME TO PAY A DIAGNOSTIC FEE AND PRICE FOR TRANSMISSION. I HAVE HAD THE TRUCK, ABOUT 13 MONTHS. I AM CONTACTING GM TO SEE WHAT THEY TELL ME. I HAVE SO FAR SEEN NUMEROUS COMPLAINTS WITH THIS SAME PROBLEM. THE SUN REACTION SHELL. GM BULLETIN SAYS THAT THE SHELL WASNT HEAT TREATED ENOUGH IN 2002 YEARS AND WILL BREAK. BUT NO RECALL.*AK
NHTSA ODI #10116886
Mileage unknown · Feb 22, 2005
Tires
PROBLEMS WITH REMOVING THE SPARE TIRE. TOOK TO SEVERAL TIRE STORES AND THEY COULD NOT REMOVE IT. BOTH TIRE VENDORS SAID THEY HAVE HAD PROBLEMS WITH THE SPARE TIRE. AFTER TAKING TRUCK BACK TO DEALER THEY SAID THEY WOULD HAVE TO CUT SOMETING ON THE FRAM AND IT WOULD BE $40. THIS OBVIOUSLY HAS HAPPENED BEFORE AND SHOULD BE COVERE…
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PROBLEMS WITH REMOVING THE SPARE TIRE. TOOK TO SEVERAL TIRE STORES AND THEY COULD NOT REMOVE IT. BOTH TIRE VENDORS SAID THEY HAVE HAD PROBLEMS WITH THE SPARE TIRE. AFTER TAKING TRUCK BACK TO DEALER THEY SAID THEY WOULD HAVE TO CUT SOMETING ON THE FRAM AND IT WOULD BE $40. THIS OBVIOUSLY HAS HAPPENED BEFORE AND SHOULD BE COVERED.*AK
NHTSA ODI #10111975
66,000 miles · Jan 18, 2005
Power Train
MY HUSBAND WAS DRIVING HOME, HEARD A LOUD POP AND THE TRANSMISSION FAILED - WOULD NOT GO IN REVERSE, MADE A LOUD NOISE EVEN IN NEUTRAL AND PARK. AFTER TEARING DOWN THE TRANSMISSION, FOUND THAT THE REACTION SUNSHELL HAD GONE BAD. I FOUND THAT SEVERAL DIFFERENT MECHANICS/DEALERSHIPS HAVE REPAIRED THIS PROBLEM IN AN UNUSUALLY HIG…
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MY HUSBAND WAS DRIVING HOME, HEARD A LOUD POP AND THE TRANSMISSION FAILED - WOULD NOT GO IN REVERSE, MADE A LOUD NOISE EVEN IN NEUTRAL AND PARK. AFTER TEARING DOWN THE TRANSMISSION, FOUND THAT THE REACTION SUNSHELL HAD GONE BAD. I FOUND THAT SEVERAL DIFFERENT MECHANICS/DEALERSHIPS HAVE REPAIRED THIS PROBLEM IN AN UNUSUALLY HIGH VOLUME. UPDATED PART ISSUED BUT NO RECALL. TRUCK HAS JUST OVER 60000 MILES - JUST OUT OF WARRANTY. HAVE TO MAKE PAYMENT OF $1600 TO HAVE FIXED. GETTING THE RUNAROUND FROM GM. PURCHASED THE TRUCK USED JUST 10 MONTHS AGO FROM A CERTIFIED GM USED CAR DEALER. WHY IF A KNOW PROBLEM, WASN'T IT FIXED BEFORE BEING SOLD? *NM
NHTSA ODI #10106580
Mileage unknown · Dec 15, 2004
Tires
GOODYEAR, WRANGLER RT/S SAFETY DEFECTS - SIDEWALL BULGES AND BUMPS. ONLY 8,000-MILES ON THE TIRES. THE FIRST SIGN THAT SOMETHING WRONG WAS THE DEVELOPMENT OF AN "OSCILLATING ROTATIONAL NOICE" WHEN DRIVING. IT GREW LOUDER WITH TIME. I TOOK THE VEHICLE TO A GM DEALER TO CHECK THE BEARINGS, BRAKES, ALLIGNMENT, , ETC. FOR A PORB…
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GOODYEAR, WRANGLER RT/S SAFETY DEFECTS - SIDEWALL BULGES AND BUMPS. ONLY 8,000-MILES ON THE TIRES. THE FIRST SIGN THAT SOMETHING WRONG WAS THE DEVELOPMENT OF AN "OSCILLATING ROTATIONAL NOICE" WHEN DRIVING. IT GREW LOUDER WITH TIME. I TOOK THE VEHICLE TO A GM DEALER TO CHECK THE BEARINGS, BRAKES, ALLIGNMENT, , ETC. FOR A PORBLEM. NONE WAS FOUND. THEN A "THUMPING" SOUND AT LOW SPEEDS DEVELOPED. I HAD THE AUTO DEALER INSTALL MY SNOW TIRES AND ALL UNUSUAL SOUNDS AND "THUMPS" DISAPPEARED. THE TIRE MANUFACTURER ASKED ME TO TAKE THE TIRES TO A LOCAL DEALER FOR AN INSPECTION. THE DEALER SAYS THAT SIDEWALL BULGES AND BUMPS ARE NORMAL AND THAT GOODYEAR WILL NOT REPLACE THE DEFECTIVE TIRES. THERE ARE ONLY ABOUT 8,000-MILES ON THE GOODYEAR WRANGLER TIRES. I CAN ONLY BELIEVE THAT THERE IS A SERIOUS MANUFACTURING AND SAFETY DEFECT WITH TIRES THAT DEVELOP BULGES, BUMPS, MAKE ROTATIONAL SOUNDS AND THUMPING NOISES. I THINK THERE COULD BE A SERIOUS SAFETY DEFECT AT HAND THAT THE MANUFACTURER WILL NOT ACKNOWLEDGE AND REPAIR THROUGH TIRE REPLACEMENT AND INVESTIGATION OF THE PROBLEM. PROMPT ACTION COULD SAVE LIVES, APPARENTLY NOT A TOP PRIORITY. *AK
NHTSA ODI #10103052
14,000 miles · May 29, 2004
Tires
FIRESTONE STEELTEX A/T TIRES...REPEATED FLAT TIRES ON NEW VEHICLE...DIFFERENT TIRE EACH TIME...DIFFERENT MONTHS. *LA
NHTSA ODI #10074482
20,000 miles · May 25, 2004
Vehicle Speed Control
THE GAS PEDAL STICKS. FROM A STOP, YOU HAVE TO PUSH HARD ON THE PEDAL TO GET IT TO "BREAK FREE". THIS CAUSES THE MOTOR TO REV TO OVER 2200 RPM, JERKING FORWARD OR BACKWARD, AS THE CASE MAY BE. WHEN CRUSING AT ANY SPEED FOR ANY LENGTH OF TIME, THE PEDAL WILL "STICK", AND GREAT FORCE MUST BE APPLIED TO CHANGE SPEEDS.
NHTSA ODI #10073086
9,334 miles · Feb 9, 2004
Power Train
DIFFERENTAL LOCKS SO HARD THAT TRUCK CAN NOT BE TURNED IN SAFE AND RESONABLE MANOR
NHTSA ODI #10056853
Mileage unknown · Jan 5, 2004
Power Train
I HAVE A 2002 CHEVROLET SILVERADO Z71 4X4 P/U WITH A 5.3 LITER ENGINE, AT. THE TRANSMISSION/TRANSFER CASE MAKES A LOUD CLUNK WHEN SHIFTING INTO REVERSE. ALSO THE TRUCK MAKES A CLUNK WHEN SHIFTING FROM 1ST TO 2ND GEAR AND THE SAME CLUNK WHEN DOWNSHIFTING. I'VE TAKEN IT TWICE TO THE DEALERSHIP AND THEY SAID YES, THE TRANSFER CA…
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I HAVE A 2002 CHEVROLET SILVERADO Z71 4X4 P/U WITH A 5.3 LITER ENGINE, AT. THE TRANSMISSION/TRANSFER CASE MAKES A LOUD CLUNK WHEN SHIFTING INTO REVERSE. ALSO THE TRUCK MAKES A CLUNK WHEN SHIFTING FROM 1ST TO 2ND GEAR AND THE SAME CLUNK WHEN DOWNSHIFTING. I'VE TAKEN IT TWICE TO THE DEALERSHIP AND THEY SAID YES, THE TRANSFER CASE SEEMS SLOPPY BUT IS WITHIN "ACCEPTABLE LIMITS." THE SECOND TIME, THEY GREASED THE DRIVESHAFT SPLINES AS A RESULT OF A SERVICE BULLETIN BUT THE PROBLEM STILL EXISTS. I'M FRUSTRATED AND TIRED OF THE CLUNKING NOISES AND FRUSTRATED THAT CHEVY WILL NOT FIX THE PROBLEM. NUMEROUS OTHER TRUCK OWNERS HAVE POSTED THE SAME PROBLEMS ON VARIOUS WEB SITES AND ARE FRUSTRATED ALSO. MY TRUCK ONLY HAS 15,000 MILES ON IT AND I'M CONCERNED THAT THE PROBLEM IS PROGRESSING AND WILL GET OUT OF WARRENTY THEN GET SO BAD, I HAVE TO PAY FOR IT. WHAT CAN I DO? *AK
NHTSA ODI #10052427