I HAVE HAD TO HAVE 3 MAJOR STEERING COMPONENTS REPLACED ON MY 1998 CHEVY CAVAILER AND I AM CONCERNED ABOUT THE FUTURE SAFETY OF THE CAR. THE RACK AND PINON STEERING HAS BEEN REPLACED TWICE ON VEHICLE TO THIS DATE. MY UNDERSTANDING FROM THE DEALERSHIP WORKING ON IT THEY ARE USING REPLACEMENT PARTS INSTEAD OF NEW PARTS. I HAVE CO…
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I HAVE HAD TO HAVE 3 MAJOR STEERING COMPONENTS REPLACED ON MY 1998 CHEVY CAVAILER AND I AM CONCERNED ABOUT THE FUTURE SAFETY OF THE CAR. THE RACK AND PINON STEERING HAS BEEN REPLACED TWICE ON VEHICLE TO THIS DATE. MY UNDERSTANDING FROM THE DEALERSHIP WORKING ON IT THEY ARE USING REPLACEMENT PARTS INSTEAD OF NEW PARTS. I HAVE CONTACTED THE MANUFACTURE REGARDING THIS ISSUE BUT NO SOLUTION THERE. MY NEXT STEP IS TO MAKE A COMPLAINT WITH MD STATE'S ATTORNEY OFFICE.*AK
NHTSA ODI #725716
Mileage unknown · Jan 24, 2000
SteeringSuspension
WHEN TRYING TO MAKE A TURN CONSUMER COULD HEAR NOISE COMING FROM THE FRONT OF VEHICLE WHILE TURNING, THE VEHICLE HAD BEEN SERVED TWICE ON THE RACK AND PINION. *AK
NHTSA ODI #855501
Mileage unknown · Jan 6, 2000
SteeringCrash
WHILE MAKING A TURN POWER STEERING SHAFT PITMAN SHEARED OFF, CAUSING A MINOR COLLISION. *AK
NHTSA ODI #854773
Mileage unknown · Nov 17, 1999
Service Brakes, HydraulicSteering
WHEN FIRST STARTING VEHICLE STEERING WHEEL LOCKS UP AND CONTINUES NOT TO MOVE AS A RESULT OF THE WHEEL LOCKING , BRAKES WILL ALSO NOT WORK. *AK
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Consequence & remedy
Consequence: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED. THE FIRE COULD SPREAD TO THE INTERIOR OF THE CAR, WHICH COULD INJURE OCCUPANTS OR CAUSE DAMAGE TO ADJOINING STRUCTURES.
Remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH, AND CHECK THAT YOUR CAR WILL START WITH A PROPERLY CHARGED BATTERY AND, IF NECESSARY, REPLACE THE IGNITION SWITCH. OWNER NOTIFICATION WILL BEGIN ON MARCH 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, BUICK AT 1-866-608-8080, OR OLDSMOBILE AT 1-800-630-6537. CUSTOMERS CAN ALSO CHECK THEIR VEHICLE ONLINE BY GOING TO WWW.MYGMLINK.COM AND ENTERING THE VEHICLE'S IDENTIFICATION NUMBER.
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH BI-FUEL COMPRESSED NATURAL GAS (CNG) VEHICLES. THE CNG FUEL LINE AND THE CNG HIGH PRESSURE REGULATOR COOLANT LINES CAN CONTACT OTHER FUEL (GASOLINE) AND BRAKE LINES ON THE VEHICLE. ABRASION FROM CONTACT CAN CAUSE A LEAK IN THE BRAKE PIPE, FUEL PIPE, OR BOTH.
Consequence & remedy
Consequence: ABRASION FROM CONTACT CAN CAUSE A LEAK IN THE BRAKE PIPE, FUEL PIPE, OR BOTH. A BRAKE FLUID LEAK COULD DISABLE A PORTION OF THE BRAKE SYSTEM, CAUSING LONGER STOPPING DISTANCES. GASOLINE LEAKING FROM A FUEL PIPE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD CAUSE A VEHICLE FIRE.
Remedy: DEALERS WILL INSPECT AND REPOSITION THE CNG FUEL AND COOLANT PIPES AND REPOSITION/REPAIR ANY DAMAGED FUEL OR BRAKE PIPES AS NECESSARY.