2014 Chevrolet Captiva

The contact owns a 2014 Chevrolet Captiva. The contact stated that occasionally while his wife was stopped for either a traffic sign or traffic light, the engine would make a grinding noise. The contact stated that the vehicle was consuming a lot of engine oil, requiring constant refilling every week. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the timing chain replaced. The contact spoke with a dealer and asked if the VIN was under recall. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 115,000.

The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened before today was about 2 weeks ago 12/21/2021. I tried starting the vehicle again and turning it off and it still wouldn't allow the key to release. My husband was able to get the key out the last after several hours. We will be scheduling an appointment with service center when an appointment becomes available to have it inspected. Based on research this has been an issue with captiva's in the past.

AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK ENGINE LIGHTS. I HAVE TO PUT 2 QUARTS OF OIL IN EVERY 3000 MILES. THE VEHICLE HAS A ROUGH IDLE WHEN SITTING AND LACKS ACCELERATION. IT CONTINUES TO BURN OUT MY O2 SENSORS AND CAM SENSORS. THE DEALERSHIP I TOOK TOO FOR REGULAR SERVICE NEGLECTED TO ADDRESS THESE ISSUES TILL I FOUND OUT ABOUT THE CLASS ACTION SUIT ALREADY AGAINST THEM AND MY CAR BEING 4 QUARTS LOW ON OIL.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE CONTACT PLACED THE KEY IN THE IGNITION, IT FAILED TO MOVE FROM THE ACC POSITION. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE CONTACT TURNED THE STEERING WHEEL AND JIGGLED THE GEAR SHIFT, THE VEHICLE WAS ABLE TO CRANK. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SULLIVAN-PARKHILL CHEVROLET CADILLAC (440 W. ANTHONY DR., CHAMPAIGN, IL 61822, (217)-351-4715) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 70,000.

THE KEY ISN'T RELEASING FROM THE IGNITION. YOU MUST TURN CAR ON AND OFF, MOVE GEAR SHIFT IN AND OUT OF PARK TO MANUAL AND BACK TO PARK AGAIN THEN TRY AGAIN TO START THE CAR AND TURN IT OFF TO GET IT TO RELEASE TO OFF POSITION INSTEAD OF GETTING STUCK AT THE ACC POSITION. THIS HAPPENS AT THE MOST INCONVENIENT TIMES. TAKING ANYWHERE FROM 5 MINUTES TO 3 HOURS TO GET IT OUT OF THE IGNITION. VERY FRUSTRATION WHEN YOU NEED TO BE TO WORK AT A CERTAIN TIME AND ARE EVEN EARLY. THEN STILL END UP BEING LATE BECAUSE THE KEY WON'T COME OUT OF THE IGNITION. THIS SHOULD BE A RECALL ISSUE. READING THROUGH SOME OF THE OTHER COMPLAINTS THIS IS A COMMON OCCURRENCE IN MANY GM MODELS. YOU SHOULDN'T HAVE TO TAKE AND EXTRA SET OF KEYS WITH YOU AND PRAY WHILE YOU ARE AT WORK NO ONE STEALS YOUR VEHICLE.

VEHICLE WAS IN MOTION ON A CITY STREET , WHILE TRYING TO MAKE A U-TURN, MY VEHICLE GEAR SHIFTED BACK TO NEUTRAL AND PARK . WHEN I APPLIED THE BRAKES THE BRAKES DIDN'T WORK AND MY CAR WAS STILL MOVING FORWARD. I PUSHED BACK THE GEAR TO PARK POSITION AND STOPPED AT A CURB. I COULDN'T START BACK THE VEHICLE ANYMORE, IF IT WASN'T FOR THE CURB I COULD HAVE HIT SOMEONE OR A TREE AND HURT MYSELF.