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2014 Chevrolet Captiva

Owner reports · Recalls · Investigations

More warning signs than most Captiva years

Owner complaints for the 2014 Chevrolet Captiva are substantially higher than the model-year median of 65.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

104 reports with mileage · 34 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports9 injury reports

Electrical System complaints

60 reports
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113,000 miles · Dec 1, 2019
Electrical SystemElectronic Stability Control (esc)

I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DO…

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I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST GEAR ONLY ALLOWING THE MOTOR TO REV, AND IT JUST ROLLED WHILE THE INSIDE AND OUTSIDE LIGHTS BLINKED AND FLICKERED AND THE DOORS UNLOCKED THEMSELVES. ONCE I TOOK MY FOOT OFF OF THE GAS AND ALLOWED THE CAR TO ROLL A FEW MINUTES, IT ENGAGED BACK INTO DRIVE AND MY UBER RIDER ASKED ME WHAT WAS WRONG, AND I EXPLAINED, THAT IM HAVING ELECTRICAL ISSUES AND THIS IS NOT ONLY PUTTING ME AND MY WIFE IN DANGER, BUT ALL OF MY UBER PASSENGERS AS WELL. I WOULD LIKE TO GET SOME RESOLUTION ON THIS ISSUE AND GET IT FIXED, SO OUR LIVES AND EVERYONE AROUND US IS OUT OF DANGER.

NHTSA ODI #11283204

100,000 miles · Jul 11, 2019
Electrical System

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD RELEASE FROM THE IGNITION WITHOUT WARNING. THE CONTACT SPOKE WITH BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) AND WAS INFORMED THAT THE UNKNOWN RECALL FOR THIS DEFECT WAS DISCONTINUED. THE VEHICLE WAS NOT DIAGN…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD RELEASE FROM THE IGNITION WITHOUT WARNING. THE CONTACT SPOKE WITH BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) AND WAS INFORMED THAT THE UNKNOWN RECALL FOR THIS DEFECT WAS DISCONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #11231118

80,000 miles · Jul 8, 2019
Electrical System

CAR LOSES VOLTAGE WHILE DRIVING AND RADIO SHUT OFF. SOMETIMES CAR WILL NOT START AND I HAVE TO BANG THE FUSE BOX TO GET A CONNECTION. I HAVE ALSO SEEN THE EMERGENCY PARKING BRAKE ICON, ABS, TRACTION CONTROL AND SERVICE TRACTION CONTROL ALL LIGHT UP.

NHTSA ODI #11230025

Mileage unknown · Jul 2, 2019
Electrical System

JUST LIKE NUMEROUS OTHER COMPLAINTS. THIS HAS HAPPENED SEVERAL TIMES AND TODAY WAS JUST RIDICULOUS. THE KEY WILL NOT COME OUT OF THE IGNITION, WE HAVE HAD TO WIGGLE THE BATTERY CABLE OR TAKE OUT OF PARK BEFORE THE CAR WILL RELEASE THE KEY. THIS CAN TAKE SEVERAL HOURS BEFORE BEING ABLE TO TRAVEL OR UTILIZE THE VEHICLE.

NHTSA ODI #11229088

54,000 miles · Apr 14, 2019
Electrical System

SEVERAL TIMES THE KEY WILL NOT COME OUT OF THE IGNITION I HAVE TO TAKE OUT OF PARK AND SOMETIMES I RESTART SEVERAL TIMES BEFORE I CAN GET THE KEY OUT OF THE IGNITION

NHTSA ODI #11196132

70,000 miles · Apr 3, 2019
Electrical System

I HAVE OWNED MY CAPTIVA FOR 16 MONTHS. THE KEY IS CONSTANTLY GETTING STUCK IN THE IGNITION. MY HUSBAND HAD TO OPEN THE STEERING WHEEL AND PRESS A BUTTON TO RELEASE THE KEY.I KEEP A SCREW DRIVER IN MY CAR JUST IN CASE THE KEY GETS STUCK.

NHTSA ODI #11193524

48,000 miles · Apr 1, 2019
Electrical System

MY 2014 CAPTIVA HAS APPROXIMATELY 48,000 MILES. SINCE APPROXIMATELY MARCH 1, 2019 MY KEY HAS GOTTEN STUCK IN MY IGNITION IN THE ACCESSORY POSITION APPROXIMATELY 15 TIMES. IT IS GETTING HARDER AND HARDER TO GET THE KEY OUT. I USUALLY HAVE TO STOP AND START THE CAR SEVERAL TIMES. THIS HAPPENS WHEN I TRY TO TURN THE CAR OFF AFT…

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MY 2014 CAPTIVA HAS APPROXIMATELY 48,000 MILES. SINCE APPROXIMATELY MARCH 1, 2019 MY KEY HAS GOTTEN STUCK IN MY IGNITION IN THE ACCESSORY POSITION APPROXIMATELY 15 TIMES. IT IS GETTING HARDER AND HARDER TO GET THE KEY OUT. I USUALLY HAVE TO STOP AND START THE CAR SEVERAL TIMES. THIS HAPPENS WHEN I TRY TO TURN THE CAR OFF AFTER PUTTING THE GEAR SHIFT INTO PARK POSITION.

NHTSA ODI #11193246

102,500 miles · Feb 14, 2019
Electrical System

THE KEY GETS STUCK IN ACC PART OF THE IGNITION AND CANNOT COME OUT. IT TAKES A LONG TIME TO GET UNLOCKED AND IF I LEAVE IT THERE IT WILL DRAIN THE BATTERY. I SEE THIS IS A COMMON ISSUE FOR THIS VEHICLE I HOPE GM WILL ADDRESS THE ISSUE.

NHTSA ODI #11180061

107,790 miles · Jan 11, 2019
Electrical System

I OWN A CHEVY 2014 CAPTIVA LT AND AFTER PUTTING THE CAR INTO PARK, I WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. IT HAS / HAD HAPPENED MAYBE ABOUT 4-5 TIMES. EVENTUALLY, I WAS ABLE TO GET THE KEY OUT. THE LAST TIME I WAS UNABLE. TURNED OFF ALL THE LIGHTS, RADIO, EVERYTHING ELECTRICAL, AND CLOSED THE DOOR. THE NEXT DAY, HAD …

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I OWN A CHEVY 2014 CAPTIVA LT AND AFTER PUTTING THE CAR INTO PARK, I WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. IT HAS / HAD HAPPENED MAYBE ABOUT 4-5 TIMES. EVENTUALLY, I WAS ABLE TO GET THE KEY OUT. THE LAST TIME I WAS UNABLE. TURNED OFF ALL THE LIGHTS, RADIO, EVERYTHING ELECTRICAL, AND CLOSED THE DOOR. THE NEXT DAY, HAD THE CAR BATTERY JUMPED, BECAUSE THERE WAS NO POWER, AND THEN DROVE THE CAR TO THE DEALERSHIP/GARAGE AND HAD IT LOOKED AT...THE PROBLEM, THE IGNITION SOLENOID. AFTER PICKING UP THE CAR, IRONICALLY, ANOTHER CHEVY CAPTIVA WAS TOWED IN WITH THE SAME PROBLEM.

NHTSA ODI #11166575

86,000 miles · Oct 31, 2018
Electrical SystemUnknown Or Other

I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RU…

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I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RUNNING AND STOPPED PRESSING THE BUTTON IMMEDIATELY. IMMEDIATELY FOLLOWING THAT, I STARTED TO SMELL SOMETHING BURNING AND THE SPEAKERS STARTED MAKING A POPPING SOUND. THE WASHER FLUID WAS LEAKING INSIDE THE REAR PANELING AND SOAKING SEVERAL ELECTRICAL CONNECTIONS. THIS IS A MAJOR FIRE HAZARD AS THERE IS A LOT OF INSTRUMENT WIRING ON THAT SIDE.

NHTSA ODI #11144525

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.