NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
60 reportsClear category filter97,500 miles · Apr 7, 2020
Electrical System
I BOUGHT THE CAR USED AND WITHIN THE FIRST 7 DAYS WHEN I WAS LEAVING FOR WORK, THE CAR WOULDN'T START. THE LIGHTS FLICKERED 1 TIME AND THEN WENT OFF. I TURNED THE KEY BACK THINKING I HAD A BAD CRANK AND THEN TRIED TO START IT UP AGAIN, THERE WAS NO LIGHTS OR ANYTHING. TRIED TO TAKE THE KEY OUT THE IGNITION, THE KEY WOULD NOT COM…
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I BOUGHT THE CAR USED AND WITHIN THE FIRST 7 DAYS WHEN I WAS LEAVING FOR WORK, THE CAR WOULDN'T START. THE LIGHTS FLICKERED 1 TIME AND THEN WENT OFF. I TURNED THE KEY BACK THINKING I HAD A BAD CRANK AND THEN TRIED TO START IT UP AGAIN, THERE WAS NO LIGHTS OR ANYTHING. TRIED TO TAKE THE KEY OUT THE IGNITION, THE KEY WOULD NOT COME OUT. AFTER PLAYING WITH THE CAR, TRYING TO JUMP IT, I LOST HOME AND WAS REACHING TO TAKE MY BADGE OUT FROM BETWEEN THE SEATS. WHEN I WAS PUSHING THE SEATS BACKWARDS, THE LIGHTS CAME BACK IN AND THE CAR STARTED. 2 DAYS LATER WHEN I GOT HOME FROM GROCERY SHOPPING, I HIT THE CLICKER TO UNLOCK THE TRUNK, IT WOULDN'T OPEN, TRIED TO UNLOCK IT FROM THE DOOR, WOULDN'T OPEN. PUT THE KEY IN THE IGNITION, CAR WOULDN'T TURN ON AND THE KEY WOULDN'T COME OUT THE IGNITION.
NHTSA ODI #11320438
67,000 miles · Mar 23, 2020
Electrical SystemElectronic Stability Control (esc)Engine
I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWE…
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I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA STATE SPECIFIED MAJOR EMISSION-CONTROL COMPONENTS ARE WARRANTED FOR THE FIRST 8 YEARS OR 80,000 MILES OF VEHICLE USE.
NHTSA ODI #11319000
110,000 miles · Mar 19, 2020
Electrical SystemEngine
MY CURRENT PROBLEM IS THAT I AM NOW IN NEED OF A NEW ENGINE DUE TO THE FACT THAT THIS ENGINE, THE SAME ENGINE THAT IS IN THE CLASS ACTION LAWSUIT, USES AN EXCESSIVE AMOUNT OF OIL AND THEREFORE HAS CAUSED MOTOR DAMAGE OVER THE PAST 6 YEARS. I REGULARLY CHANGE MY OIL, BUT DIDN'T REALIZE HOW MUCH OIL THIS ENGINE GOES THROUGH IN ADD…
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MY CURRENT PROBLEM IS THAT I AM NOW IN NEED OF A NEW ENGINE DUE TO THE FACT THAT THIS ENGINE, THE SAME ENGINE THAT IS IN THE CLASS ACTION LAWSUIT, USES AN EXCESSIVE AMOUNT OF OIL AND THEREFORE HAS CAUSED MOTOR DAMAGE OVER THE PAST 6 YEARS. I REGULARLY CHANGE MY OIL, BUT DIDN'T REALIZE HOW MUCH OIL THIS ENGINE GOES THROUGH IN ADDITION TO REGULAR OIL CHANGES. IT SHOULD NOT NEED A NEW ENGINE AT THIS POINT IF THE ENGINE FUNCTIONED CORRECTLY. IN ADDITION, A FEW MONTHS BACK I HAVE DIFFICULTY WITH THE CAR NOT STARTING AS IF THE BATTERY WAS DEAD. NO ELECTRICAL WOULD WORK AT ALL IN THE CAR EVEN WITH A NEW BATTERY. I WOULD HAVE TO MESS WITH THE BATTERY CONNECTIONS TO GET THE CAR TO START OR HIT THE FUSE BOX. ALSO, I HAVE HAD TIME WITH THE KEY GETTING STUCK IN THE IGNITION AND DRAINING THE BATTERY.
NHTSA ODI #11318705
70,000 miles · Feb 10, 2020
Electrical System
KEY STICKS IN THE IGNITION LOCK--UNABLE TO REMOVE KEY. KEY STICKS ON ACCESSORY SETTING POTENTIALLY CAUSING BATTERY DRAIN. VEHICLE IS STATIONARY AND IN PARK. IT HAPPENS PERIODICALLY. THERE ARE MANY COMPLAINTS ON-LINE REGARDING THIS ISSUE SO THIS IS NOT AN ISOLATED PROBLEM.
NHTSA ODI #11308239
54,000 miles · Feb 4, 2020
Electrical System
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE BATTERY TERMINALS WERE DISCONNECTED AND THE KEY WAS RELEASED FROM THE IGNITION. THE DEALER (BAY RIDGE CHEVROLET 1575 86TH ST, BROOKLYN, NY 1…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE BATTERY TERMINALS WERE DISCONNECTED AND THE KEY WAS RELEASED FROM THE IGNITION. THE DEALER (BAY RIDGE CHEVROLET 1575 86TH ST, BROOKLYN, NY 11228 (833) 452-1829) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
NHTSA ODI #11307024
Mileage unknown · Jan 20, 2020
Electrical System
MY KEY IS STUCK IN THE IGNITION AND IT DRAINS MY BATTERY.
NHTSA ODI #11300491
25,000 miles · Jan 15, 2020
Electrical System
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE'S KEY WOULD INTERMITTENTLY BECOME STUCK IN THE ON POSITION INSIDE THE IGNITION SWITCH. THE CONTACT TOOK THE VEHICLE TO TWO SEPARATE DEALERS, DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303) AND JOE HOLLAND CHEVROLET & IM…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE'S KEY WOULD INTERMITTENTLY BECOME STUCK IN THE ON POSITION INSIDE THE IGNITION SWITCH. THE CONTACT TOOK THE VEHICLE TO TWO SEPARATE DEALERS, DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303) AND JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) WHERE THEY WERE BOTH UNABLE TO REMEDY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
NHTSA ODI #11299490
50,000 miles · Jan 7, 2020
Electrical System
KEY WILL NOT COME OUT OF THE IGNITION AFTER TURNING VEHICLE OFF AND NO POWER RELATED EQUIPMENT WILL COME ON. THIS HAPPENS INTERMITTENTLY AND SEEMINGLY RANDOMLY. SHIFT WON''T MOVE WHEN THIS HAPPENS AND TURNING KEY BACK INTO START POSITION DOES NOTHING. DOORS WON'T LOCK WITH KEY FOB AND NO DASH LIGHTS COME ON, OR ANYTHING. SOMETIM…
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KEY WILL NOT COME OUT OF THE IGNITION AFTER TURNING VEHICLE OFF AND NO POWER RELATED EQUIPMENT WILL COME ON. THIS HAPPENS INTERMITTENTLY AND SEEMINGLY RANDOMLY. SHIFT WON''T MOVE WHEN THIS HAPPENS AND TURNING KEY BACK INTO START POSITION DOES NOTHING. DOORS WON'T LOCK WITH KEY FOB AND NO DASH LIGHTS COME ON, OR ANYTHING. SOMETIMES PUSHING WIRES INTO NEGATIVE BATTERY TERMINAL WILL CORRECT IT AND SOMETIMES NOT. KEY RELEASE LEVER ON STEERING COLUMN DOES NOT RELEASE THE KEY WHEN THIS HAPPENS, NOR DOES TURNING THE STEERING WHEEL TO UNLOCK IT. THIS IS AN ANNOYING ISSUE AS THERE DOESN'T SEEM TO BE ANY RELIABLE FIX FOR THIS, OR ANY RECALL, OR KNOWLEDGE ON THE PART OF THE DEALERSHIP AS TO HOW TO REMEDY THIS. THIS ISSUE MAKES THIS VEHICLE VERY UNRELIABLE AND UNSAFE, AS WELL AS COSTLY TO OWNER IN FINDING ANY PERMANENT FIX. THIS VEHICLE HAS MANY OTHER UNSATISFACTORY ISSUES AND IS VERY POORLY MADE IN GENERAL. IT'S SURPRISING THERE ARE NOT MORE RECALLS AND COMPLAINTS!
NHTSA ODI #11297546
86,000 miles · Jan 3, 2020
Electrical SystemService BrakesSteering
I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF S…
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I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY.
NHTSA ODI #11297016
60,000 miles · Jan 3, 2020
Electrical System
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE IGNITION SYSTEM WOULD NOT RELEASE THE KEY OR RECOGNIZE THAT THE VEHICLE WAS IN THE PARK POSITION. LIBERTYVILLE CHEVROLET (1001 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 932-3170) AND THE MANUFACTURER BOTH STATED THA…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE IGNITION SYSTEM WOULD NOT RELEASE THE KEY OR RECOGNIZE THAT THE VEHICLE WAS IN THE PARK POSITION. LIBERTYVILLE CHEVROLET (1001 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 932-3170) AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER QUOTED THAT THE REPAIRS WOULD COST $600 MINIMUM. THE CONTACT RESEARCHED THE REPAIRS AS COSTING ANYWHERE FROM $600 TO $1,100. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #11296844