NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
97 reports55,000 miles · May 10, 2016
Electrical System
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHEN ENTERING THE KEY IN THE IGNITION, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, A MONTH LATER THE FAILURE RECURR…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHEN ENTERING THE KEY IN THE IGNITION, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, A MONTH LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A LOCK MECHANISM FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10864156
55,000 miles · Apr 5, 2016
Electrical System
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE ACC POSITION AND COULD NOT BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FAULTY IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10853499
Mileage unknown · Feb 26, 2016
SeatsStructureUnknown Or Other
I PURCHASE THE CAR 2014 AND I HAVE NOTICED THAT THERE I A BLIND SPOT IN THE FRONT AND THE BACK OF THE CAR. THE BODY ON THE LEFT SIDE OF THE CAR IS TOO WIDE AND THE HEADREST ON THE PASSENGER SIDE IS TO HIGH CAN NOT SEE SMALLER CARS
NHTSA ODI #10838599
35,000 miles · Feb 19, 2016
Electronic Stability Control (esc)
THE STABILIZER , TRACTION CONTROL AND THE ENGINE LIGHT SEEMS TO APPEAR WHILE DRIVING. THE POWER OF THE ENGINE SLOWS DOWN TREMENDOUS BARELY ABLE TO ACCELERATE. THIS SEEMS TO HAPPEN RATHER I'M DRIVING ON THE STREETS OR HIGHWAY DRIVING. THE PROBLEM COMES AND GOES.
NHTSA ODI #10837096
83,000 miles · Dec 8, 2015
Electronic Stability Control (esc)Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REDUCED POWER INDEPENDENTLY TO 20 MPH AS THE STABILITY TRACKER AND THE ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REDUCED POWER INDEPENDENTLY TO 20 MPH AS THE STABILITY TRACKER AND THE ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE FUEL INJECTOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
NHTSA ODI #10808997
20,000 miles · Nov 19, 2015
Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO MANEUVER WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE TECHNICIAN INFORMED TH…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO MANEUVER WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT OF HOW TO START THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10794928
32,000 miles · Nov 17, 2015
Structure
I WAS DRIVING HOME FROM WORK ON THE MORNING OF OCTOBER 14, 2015 WHEN THE SUNROOF LITERALLY SHATTERED INTO PIECES. IT SOUNDED JUST LIKE A SHOTGUN GOING OFF IN THE INSIDE OF THE CAR. I DID NOT HIT ANYTHING, NOR DID ANYTHING HIT THE CAR. THE ROOF "JUST EXPLODED." IF THIS IS A DEFECT IN THE GLASS, I DO NOT FEEL IT IS FAIR THAT I…
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I WAS DRIVING HOME FROM WORK ON THE MORNING OF OCTOBER 14, 2015 WHEN THE SUNROOF LITERALLY SHATTERED INTO PIECES. IT SOUNDED JUST LIKE A SHOTGUN GOING OFF IN THE INSIDE OF THE CAR. I DID NOT HIT ANYTHING, NOR DID ANYTHING HIT THE CAR. THE ROOF "JUST EXPLODED." IF THIS IS A DEFECT IN THE GLASS, I DO NOT FEEL IT IS FAIR THAT I PAY TO HAVE THIS REPAIRED.
NHTSA ODI #10794485
31,000 miles · Nov 10, 2015
Electrical SystemEnginePower Train
ON 11/9/2015 MY SUV ENGINE CUT OFF AND I LOST ALL POWER TO OPERATE IT. THE KEY WOULD NOT COME OUT OF THE IGNITION. I WAS ATTEMPTING TO COME TO A STOP ON TWO OCCASIONS ON THE SAME DAY AND COULD NOT CONTINUE NORMAL VEHICLE OPERATIONS. I AM TAKING THE VEHICLE BACK TO THE DEALER 11/10/2015.
NHTSA ODI #10789451
40,450 miles · Oct 29, 2015
Electrical SystemExterior Lighting
WHILE DRIVING, THE DASH BOARD LIGHTS WILL COME ON FROM TIME TO TIME. THE SIGNAL LIGHT INSIDE THE CAR MAY SHOW, BUT NOT INDICATED OUTSIDE. ONCE IN A WHILE THE CABIN LIGHT FLUTTER, DIM AND THEN RETURN TO FULL BRIGHTNESS. THE RADIO MAY STOP WORKING AND " TING, TING" SOUND MAY COME ON WITH THE DASH BOARD PANEL LIGHTS ILLUMINATED MOM…
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WHILE DRIVING, THE DASH BOARD LIGHTS WILL COME ON FROM TIME TO TIME. THE SIGNAL LIGHT INSIDE THE CAR MAY SHOW, BUT NOT INDICATED OUTSIDE. ONCE IN A WHILE THE CABIN LIGHT FLUTTER, DIM AND THEN RETURN TO FULL BRIGHTNESS. THE RADIO MAY STOP WORKING AND " TING, TING" SOUND MAY COME ON WITH THE DASH BOARD PANEL LIGHTS ILLUMINATED MOMENTARILY. THIS CAR WAS RECENTLY SERVICED BY THE DEALER AND I HAVE REPORTED ON THIS PROBLEM BEFORE. SINCE IT OCCURS VERY OFTEN, I HAVE INDICATED THE DATE OF THE LAST OCCURRENCE. THANKS
NHTSA ODI #10787116
68,000 miles · Oct 27, 2015
Electrical System
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT POWERED OFF THE VEHICLE AND, MOMENTS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFA…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT POWERED OFF THE VEHICLE AND, MOMENTS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. ...UPDATED 02/19/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OTHER THAN A SLIGHT WHINE COMING FROM THE ENGINE COMPARTMENT. *JS
NHTSA ODI #10786290
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