2013 Chevrolet Captiva

LAST YEAR IT KEPT GOING DEAD, I HAD JUST HAD OIL CHANGED HAD IT CHECKED BY MECHANIC IT WAS OUT OF OIL, HE REPLACED SENSORS BECAUSE THEY WENT OUT BECAUSE NO OIL, I FAILED COMPLAINT WITH COMPANY I USED FOR OIL CHANGE THINKING THEY DID NOT PUT OIL BACK IN IT, THEY PD FOR REPAIR. IN JUNE HAD OIL CHANGED 2 WKS LATER IT STARTED MAKING CLATTERING SOUND, OUT OF OIL AGAIN AND STILL HAD 3000 MILES LEFT BEFORE ANOTHER CHANGE. TOOK IT TO COMPANY HE INFORMED ME 2.4 ECO MOTOR HAD A LAW SUIT LAST YR FOR OIL USAGE THRU ENGINE PISTONS, I WAS NEVER SENT A NOTICE OF RECALL OR ANYTHING. I BELIEVE THIS HAS BEEN PROBLEM ALL ALONG.NOW I'M STUCK WITH A VEHICLE I'M WORRIED WILL STOP ON ME.AND GM WILL NOT PAY TO HAVE IT LOOKED AT OR NOTHING. I CAN NOT AFFORD ANOTHER CAR, AND THIS ONE HAS BEEN SERVICED AND TAKEN VERY GOOD CARE OF. ANY SUGGESTIONS . CAR WAS IN MOTION

I HEARD A SMALL NOISE. TOOK MY CAPTIVA TO MY SHOP TO CHECK IT OUT. THEY WOULDN'T EVEN LET ME DRIVE IT TO MY DEALER WHICH WAS 2 MILES AWAY. THEY HAD IT TOWED. THE 2.4L ENGINES ALSO IN GMC'S TERRAIN AND EQUINOX, EAT UP OIL QUICKLY AND BLOW OUT YOUR ENGINE. LUCKILY MY SERVICE PEOPLE FOUND IT. BUT IT COST ME $5,000 FOR A NEW ENGINE BECAUSE I WAS NOW AT 104,000 AND MY WARRANTY RAN OUT AT 100,000. NOW THERE IS A RECALL ON TERRAINS AND EQUINOX BUT NOT THE CAPTIVA'S. AND WE HAVE THE SAME ENGINES.

BOUGHR THE SUV FROM DEALER WITH 63 K MILES. DID OIL CHANGES ON TIME AND MAINTENANCE. CAR ENGINE IS NLIWN AT 86K MILES. FIRST THE CAR STARTED TI IDKE RIUGH DURING STOPS. CMTOOK IN. THEY REPLACED CRANKSHAFT SENSORS. CLEANED THROTTLE.BODY. RAN OK FOR 2 MONTHS. THEN PROBLEM CAME BACK. HOWEVER THE NEXT DAY THE SUV WOULDN'T START. DID A CRANK NO START I CHANGED THE BATTERY, TRIED THE SPARK PLUGS, FUEL FILTER. STILL NO CRANK. THE MECHANIC WHO LOOKED AT IT FOUND THAT. THE TIMING CHAIN LOST TENSION.. BECAUSE A PLASTIC CLIP. WHICH HOLDS TWNSION ON THE TIMING CHAIN WAS MISSING..A PLASTIC PIECE.. CAUSED MY TIMING TO SHIFT WHERE IT MESSED UP THE ECM. THIS CAUSED THE PISTONS TO SHOOT WHEN THE VALVE WAS CLOSED. SO NOW A CAR I BOUGHT FOR 12K. AND PAID OFF.. ONLY TO PUT 20K MILES ON IT.. WILL COST ME 7K FOR A REFURBISHED ENGINE SWAP.

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

BROUGHT THE VEHICLE INTO A CHEVY DEALER BECAUSE IT WAS CONSUMING OIL MUCH QUICKER THAN NORMAL. I WAS HAVING TO PUT ROUGHLY 2 QUARTS IN EVERY WEEK. I DO MOSTLY SMALL TOWN DRIVING SO NOTHING TOO EXTENSIVE. THE DEALER SHOWED NO EXTERNAL LEAKS AND SUGGESTED DOING A DIAGNOSTIC TO SEE IF THERE WAS INTERNAL CONSUMPTION. CAME TO FIND THAT THE PISTON RINGS INSIDE THE ENGINE ARE BAD AND NEED TO BE REPLACED. ACCORDING TO THEM, THIS IS A COMMON PROBLEM FOR CHEVY SUVS MADE DURING THIS TIME. TO REPLACE WOULD MEAN TO REBUILD THE ENTIRE ENGINE AND COSTS AROUND $3,200 IF YOU CAN FIND A SHOP WILLING TO MESS WITH IT. VERY DISAPPOINTED. MY SISTER HAD THE SAME PROBLEM IN AN EQUINOX. HER RINGS WERE RECALLED AND CHEVY REPLACED FOR FREE. WOULD LOVE TO HAVE THEM LOOK INTO THIS AS IT SEEMS LIKE MOST PEOPLE ARE HAVING THE SAME PROBLEM...OIL CONSUMPTION AND ENGINE IDLING ISSUES. SUCKS FOR A CAR TO BE LESS THAN 7 YEARS OLD AND BE UNDRIVEABLE. WILL THINK TWICE BEFORE PURCHASING ANOTHER CHEVY.

DRIVING DOWN THE ROAD DOING 50. CAR JUST DIES OUT IF NO WHERE. PULLED OVER AND IT WOULD START. WAITED 15 MINUTES AND IT WOULD THEN START. CAR ENGINE SOUNDED ROUGH. HAD THE CAR TOWED TO A MECHANIC. HE TOLD ME THE ENGINE WAS BLOWN. I CONTACT CHEVY. THEY TELL ME TO GET IT LOOKED AT BY CHEVY DEALER. TOWED CAR TO DEALER. THEY HAVE NOW INFORMED ME THAT THE ENGINE WAS LOCKED AND THEY BELIEVE NO LONGER GOOD. NEW ENGINE WILL COST 8000. AFTER DOING SOME RESEARCH, I SEE ONLINE THIS IS A VERY COMMON PROBLEM N WITH THE ENGINE IN THIS MODEL. AND THIS ENGINE IS USED IN A FEW OTHER MODELS AND EXPERIENCING THE SAME PROBLEM. THEY TOW TRUCK DRIVER AND INDEPENDENT MECHANIC VERIFIED THIS WAS A COMMON PROBLEM WITH THIS ENGINE. REPRESENTATIVE AT CHEVY ALSO VERIFIED THIS WAS A COMMON PROBLEM WITH THE ENGINE. HIS NAME IS [XXX] WITH FRIENDLY CHEVROLET IN SPRINGFIELD ILLINOIS. SHOULD THESE ENGINES BE FAILING? SHOULD CONSUMERS BE FACED WITH THIS ISSUE. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STARTING ABOUT 6 MONTHS AGO, MY "CHECK ENGINE" LIGHT STARTED COMING ON AND THAT IT WOULD START SHAKING WHEN I WAS SITTING IDEL. I TOOK MY CAPTIVA TO A MECHANIC. I WAS TOLD THAT HE BELIEVED IT DEALT WITH OIL CONSUMPTION. I DRIVE ONLY SHORT DISTANCES TO MY WORK, SO I SHOULD NOT BE USING VERY MUCH OIL. EVERY TIME I HAVE HAD THE LIGHT COME ON, I TAKE IT IN AND THEY BASICALLY HAVE TO REPLACE THE MAJORITY OF MY OIL. THE VEHICLE IS BURNING IT MUCH FASTER THAN IT SHOULD BE.

THE VEHICLE HAS BEEN CONSUMING A LOT OF OIL. SO MUCH THAT I NEED TO SET A REMINDER ON MY CALENDAR TO CHECK EVERY 2 WEEKS. IT DID NOT LEAK OIL. ON 12/19/2019 AT 134K, I WAS DRIVING AND NOTICED THE CAR'S POWER WEAKENED. IT STALLED, I STARTED AND WENT ON THE HIGHWAY. STABILITY TRACTION WARNING LIGHT CAME ON AS WELL AS DECREASED ENGINE POWER. I HAD MY HAZARDS ON AND COASTED TO A GAS STATION OFF THE HIGHWAY. I CHECK MY OIL. I NEARLY HAD ANY. MIND YOU ON 12/9 I HAD TO HAVE MY HEAT FIXED AND PAID FOR A NEW BLEND DOOR HEAT ACTUATOR. THEY ALSO ADDED 2 QUARTS OF OIL ON 12/9. I HARDLY HAD ANY 10 DAYS LATER. A FTER ADDING 2 QTS THE VEHICLE SOUNDED OKAY AND OFF I WENT. WITHIN 5 MINUTES, ON THE HIGHWAY, ALL THE WARNING LIGHTS CAME ON AGAIN.THE CAR WAS DECREASING ENGINE POWER. IT WAS TERRIFYING. I MADE IT OFF THE HIGHWAY ONTO ANOTHER HIGHWAY AND BROKE DOWN IN THE BREAKDOWN LANE DURING RUSH HOUR.. ENGINE WOULD NOT START. MY MECHANIC SAID THE REAR MAIN SEAL COME OUT AND LOST ALL THE OIL. THERE IS A BULLETIN ABOUT THIS HAPPENING DURING COLD WEATHER. I TOOK GOOD CARE OF THE VEHICLE AND AM ANGRY AND DISAPPOINTED IN CHEVY FOR BEING AWARE OF ISSUES AND NOT HAVING A RECALL. I HAVE TO BUY ANOTHER CAR NOW.