← New search

2013 Chevrolet Captiva

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Chevrolet Captiva do not stand out strongly from the model-year median of 65.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Captiva years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

84 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports4 fire reports1 injury reports

Electrical System complaints

31 reports
Clear category filter
80,000 miles · May 26, 2017
Air BagsElectrical System

THE AIR BAG LIGHT CAME ON AND I TOOK IT TO THE DEALER AND A PART HAS GONE BAD. THIS VEHICLE ISN'T THAT OLD FOR PARTS TO GO BAD SINCE AIRBAGS SYSTEMS ARE GOOD FOR A LONG TIME. I'VE SEEN OTHERS HAVE HAD PROBLEMS WITH THE AIRBAGS AND THIS SHOULD BE INVESTIGATED BECAUSE AIRBAGS ARE THE MOST IMPORTANT THING IN A FAMILY VEHICLE. ALSO …

Read full complaint

THE AIR BAG LIGHT CAME ON AND I TOOK IT TO THE DEALER AND A PART HAS GONE BAD. THIS VEHICLE ISN'T THAT OLD FOR PARTS TO GO BAD SINCE AIRBAGS SYSTEMS ARE GOOD FOR A LONG TIME. I'VE SEEN OTHERS HAVE HAD PROBLEMS WITH THE AIRBAGS AND THIS SHOULD BE INVESTIGATED BECAUSE AIRBAGS ARE THE MOST IMPORTANT THING IN A FAMILY VEHICLE. ALSO JUST LIKE THE OTHERS, I'VE HAD ISSUES WITH MY RADIO AND LIGHTENING IN THE INSIDE. THE RADIO GOES ON AND OFF AND THE LIGHTS KEEP DIMMING THEN GOING BRIGHT AGAIN. ALL OF THIS OCCURS REGARDLESS IF I'M MOVING OR PARKED. THE AIR BAG LIGHT HAS BEEN COMING AND GOING SINCE LAST YEAR.

NHTSA ODI #10991863

65,000 miles · Oct 12, 2016
Electrical System

I OWN A 2013 CAPTIVA, ON A REGULAR BASIS I TURN OFF THE VEHICLE AND AM UNABLE TO TAKE THE KEY OUT OF THE IGNITION. THIS HAS BEEN HAPPENING FOR AROUND 6 MONTHS. I READ MANY, MANY COMPLAINTS ABOUT THIS ISSUE AND JUST WANT IT FIXED, HOWEVER MY CAR IS OUT OF WARRANTY @ A LITTLE OVER 70000 MILES ON IT. THIS ISN'T SOMETHING I SHOULD H…

Read full complaint

I OWN A 2013 CAPTIVA, ON A REGULAR BASIS I TURN OFF THE VEHICLE AND AM UNABLE TO TAKE THE KEY OUT OF THE IGNITION. THIS HAS BEEN HAPPENING FOR AROUND 6 MONTHS. I READ MANY, MANY COMPLAINTS ABOUT THIS ISSUE AND JUST WANT IT FIXED, HOWEVER MY CAR IS OUT OF WARRANTY @ A LITTLE OVER 70000 MILES ON IT. THIS ISN'T SOMETHING I SHOULD HAVE TO PAY TO GET FIXED IF I CAN SIT HERE ON MY COMPUTER AND READ ABOUT IT HAPPENING TO OTHERS 100'S IF NOT 1000'S OF TIMES! THERE ARE ALSO POINTS WERE THE ENGINE JUST ABOUT STALLS OUT, IT HAPPENS MOSTLY WHEN JUST PARKED BUT THERE ARE TIMES THAT IT SEEMS TO ACT LIKE IT WILL DIE WHEN DRIVIN. NOT TO MENTION IT ALWAYS MOMENTARILY LOSES POWER WHEN ACCELERATING, USUALLY AROUND 20 MILES AN HOUR. THERE IS ALSO AN ISSUE WITH THE CLIMATE CONTROLS, IT NEVER MAKES THE TEMPERATURE YOU CHOSE, IF IT'S ON DEFROST IT BLOWS HOT AIR NO MATTER WHAT AND MOST OF THE OTHER SETTINGS BLOW COLD AIR. I NEVER REALLY GET A TEMPERATURE TO BE COMFORTABLE.

NHTSA ODI #10915439

70,000 miles · Aug 30, 2016
Electrical SystemFire

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT DROVE THE VEHICLE AND PARKED IT FOR SEVERAL HOURS. UPON RETURNING TO THE VEHICLE, THE INTERIOR WAS COMPLETELY DESTROYED DUE TO FIRE. THE VEHICLE WAS NOT OCCUPIED DURING THE FIRE AND NO INJURIES WERE SUSTAINED. THE FIRE WAS ALREADY OUT WHEN THE CONTACT RETURNED TO THE VEH…

Read full complaint

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT DROVE THE VEHICLE AND PARKED IT FOR SEVERAL HOURS. UPON RETURNING TO THE VEHICLE, THE INTERIOR WAS COMPLETELY DESTROYED DUE TO FIRE. THE VEHICLE WAS NOT OCCUPIED DURING THE FIRE AND NO INJURIES WERE SUSTAINED. THE FIRE WAS ALREADY OUT WHEN THE CONTACT RETURNED TO THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND WAS AWAITING CLAIM ADJUSTMENTS FROM THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10899562

53,500 miles · Jun 17, 2016
Electrical System

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE IGNITION KEY REMAINED STUCK IN THE VEHICLE DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER DEPRESSING THE POWER BUTTON ON THE DRIVER'S SEAT OF THE VEHICLE. FURTHERMORE, THE VEHICLE HESI…

Read full complaint

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE IGNITION KEY REMAINED STUCK IN THE VEHICLE DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER DEPRESSING THE POWER BUTTON ON THE DRIVER'S SEAT OF THE VEHICLE. FURTHERMORE, THE VEHICLE HESITATED WHILE DRIVING. THE BRAKE LIGHT AND THE PARK ASSIST LIGHT ILLUMINATED WITHOUT WARNING. THE SERVICE TRACTION CONTROL LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE ISSUE. THE ISSUE RECURRED AFTER IT WAS DIAGNOSED THAT THE GROUND WIRE BECAME LOOSE AND A NEW MODULE WAS INSTALLED ON ANOTHER OCCASION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,500. UPDATED 08/31/16*LJ CONSUMER STATED VEHICLE WOULD SHUT OFF COMPLETELY WHEN IN PARK. KEY WOULD GET STUCK IN THE IGINITION. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP A TOTAL OF SEVEN TIMES. UPDATED 6/12/18*JB

NHTSA ODI #10874831

55,000 miles · May 10, 2016
Electrical System

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHEN ENTERING THE KEY IN THE IGNITION, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, A MONTH LATER THE FAILURE RECURR…

Read full complaint

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHEN ENTERING THE KEY IN THE IGNITION, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, A MONTH LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A LOCK MECHANISM FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ODI #10864156

55,000 miles · Apr 5, 2016
Electrical System

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE ACC POSITION AND COULD NOT BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FAULTY IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.

NHTSA ODI #10853499

31,000 miles · Nov 10, 2015
Electrical SystemEnginePower Train

ON 11/9/2015 MY SUV ENGINE CUT OFF AND I LOST ALL POWER TO OPERATE IT. THE KEY WOULD NOT COME OUT OF THE IGNITION. I WAS ATTEMPTING TO COME TO A STOP ON TWO OCCASIONS ON THE SAME DAY AND COULD NOT CONTINUE NORMAL VEHICLE OPERATIONS. I AM TAKING THE VEHICLE BACK TO THE DEALER 11/10/2015.

NHTSA ODI #10789451

40,450 miles · Oct 29, 2015
Electrical SystemExterior Lighting

WHILE DRIVING, THE DASH BOARD LIGHTS WILL COME ON FROM TIME TO TIME. THE SIGNAL LIGHT INSIDE THE CAR MAY SHOW, BUT NOT INDICATED OUTSIDE. ONCE IN A WHILE THE CABIN LIGHT FLUTTER, DIM AND THEN RETURN TO FULL BRIGHTNESS. THE RADIO MAY STOP WORKING AND " TING, TING" SOUND MAY COME ON WITH THE DASH BOARD PANEL LIGHTS ILLUMINATED MOM…

Read full complaint

WHILE DRIVING, THE DASH BOARD LIGHTS WILL COME ON FROM TIME TO TIME. THE SIGNAL LIGHT INSIDE THE CAR MAY SHOW, BUT NOT INDICATED OUTSIDE. ONCE IN A WHILE THE CABIN LIGHT FLUTTER, DIM AND THEN RETURN TO FULL BRIGHTNESS. THE RADIO MAY STOP WORKING AND " TING, TING" SOUND MAY COME ON WITH THE DASH BOARD PANEL LIGHTS ILLUMINATED MOMENTARILY. THIS CAR WAS RECENTLY SERVICED BY THE DEALER AND I HAVE REPORTED ON THIS PROBLEM BEFORE. SINCE IT OCCURS VERY OFTEN, I HAVE INDICATED THE DATE OF THE LAST OCCURRENCE. THANKS

NHTSA ODI #10787116

68,000 miles · Oct 27, 2015
Electrical System

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT POWERED OFF THE VEHICLE AND, MOMENTS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFA…

Read full complaint

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT POWERED OFF THE VEHICLE AND, MOMENTS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. ...UPDATED 02/19/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OTHER THAN A SLIGHT WHINE COMING FROM THE ENGINE COMPARTMENT. *JS

NHTSA ODI #10786290

15,000 miles · Jul 8, 2015
Electrical SystemSteeringUnknown Or Other

WHEN TRYING TO START THE VEHICLE THE KEY WON'T TURN TO START THE CAR. HAS HAPPENED AT LEAST 12 TIMES. CALLED AAA TO START IT. MECHANIC HAD HARD TIME STARTING THE VEHICLE. HAS TO PUSH ON BRAKE SO HARD THAT I CAN'T DO IT. HE SAID THIS SHOULD NOT BE HAPPENING. HE HAD DIFFICULT TIME. I AM AFRAID TO DRIVE THE CAR. I WANT THIS REPORTE…

Read full complaint

WHEN TRYING TO START THE VEHICLE THE KEY WON'T TURN TO START THE CAR. HAS HAPPENED AT LEAST 12 TIMES. CALLED AAA TO START IT. MECHANIC HAD HARD TIME STARTING THE VEHICLE. HAS TO PUSH ON BRAKE SO HARD THAT I CAN'T DO IT. HE SAID THIS SHOULD NOT BE HAPPENING. HE HAD DIFFICULT TIME. I AM AFRAID TO DRIVE THE CAR. I WANT THIS REPORTED AND SOMETHING DONE. SOMETHING IS DEFECTIVE. ALSO THE BUMPER PAINT IS ALL CHIPPED WHERE IT ATTACHES TO THE BODY THE WHOLE WAY AROUND ON ONE BUMPER. THIS IS A DEFECT ALSO. NO WAY SHOULD THESE TWO PROBLEMS BE HAPPENING!! I ALSO WANT TO KNOW IF THERE IS A RECALL ON THE AIR BAG PROBLEM?

NHTSA ODI #10732788

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.