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2013 Chevrolet Captiva

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Chevrolet Captiva do not stand out strongly from the model-year median of 65.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

84 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports4 fire reports1 injury reports

Electrical System complaints

31 reports
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102,955 miles · Oct 29, 2018
Electrical SystemEngineFuel/propulsion System

CAR HAS STALLED OUT 7 TIMES IN A MONTH. DEALER SHIP CANT FIND WHAT THE PROBLEM IS HAVE TOWED IT 7 TIMES. THE CAR STALL WITH NO WARNING OR LIGHT. CALL GM THEY CANT DO ANYTHING. CAR STALLED WHILE DRIVING THIS IS UNSAFE

NHTSA ODI #11143892

112,000 miles · Oct 22, 2018
Electrical System

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. FURTHERMORE, WHILE DRIVING OVER RUGGED TERRAIN, SEVERAL WARNING INDICATORS, INCLUDING THE PARKING BRAKE AND COOLANT BECAME ILLUMINATED. THE CONTACT W…

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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. FURTHERMORE, WHILE DRIVING OVER RUGGED TERRAIN, SEVERAL WARNING INDICATORS, INCLUDING THE PARKING BRAKE AND COOLANT BECAME ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAULT. ON SEVERAL OCCASIONS WHEN THE VEHICLE FAILED TO START, THE CONTACT'S SPOUSE TAPPED THE FUSE PANEL AND THE VEHICLE STARTED AND FUNCTION AS INTENDED. THE CONTACT WAS THEN ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA ODI #11141763

100,700 miles · Aug 15, 2018
Electrical System

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE ACC POSITION AND THE VEHICLE WOULD NOT TURN OFF. THE CONTACT HAD TO CALL TRIPLE AAA TO HAVE THE BATTERY DISCONNECTED TO SHUT OFF THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL…

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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE ACC POSITION AND THE VEHICLE WOULD NOT TURN OFF. THE CONTACT HAD TO CALL TRIPLE AAA TO HAVE THE BATTERY DISCONNECTED TO SHUT OFF THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-1943). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THE CONTACT PAID FOR THE REPAIRS. THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL AND PROVIDED CASE NUMBER: 8-4215205113. THE FAILURE MILEAGE WAS 100,700.

NHTSA ODI #11120176

40,000 miles · Jul 2, 2018
Electrical SystemUnknown Or Other

KEY GETS STUCK IN THE IGNITION AND THE BATTERY DIES COMPLETELY. I CANNOT LOCK OR UNLOCK MY CAR. HAZARDS WON'T TURN ON. ONLY HAPPENS OCCASIONALLY, BUT IT'S BEEN MORE FREQUENT AND LASTS LONGER. I USED TO BE ABLE JUST TO TURN THE CAR BACK ON TO GET THE KEY OUT, BUT NOW IT DOESN'T EVEN TRY TO TURN. IT'S LIKE THE BATTERY IS DEAD, BUT…

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KEY GETS STUCK IN THE IGNITION AND THE BATTERY DIES COMPLETELY. I CANNOT LOCK OR UNLOCK MY CAR. HAZARDS WON'T TURN ON. ONLY HAPPENS OCCASIONALLY, BUT IT'S BEEN MORE FREQUENT AND LASTS LONGER. I USED TO BE ABLE JUST TO TURN THE CAR BACK ON TO GET THE KEY OUT, BUT NOW IT DOESN'T EVEN TRY TO TURN. IT'S LIKE THE BATTERY IS DEAD, BUT I GOT IT CHECKED AND IT'S FINE. IT HAPPENS AS I TURN THE CAR OFF OR ON. IT IS ALWAYS IN PARK.

NHTSA ODI #11105037

27,000 miles · Jun 24, 2018
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control

ACCELERATION: HESTITATES WHEN PRESSING THE GAS, HAS GONE ON SINCE I TOOK OWNERSHIP DID NOT REALIZE IT WAS A PROBLEM UNTIL OTHERS STARTED MENTIONING IT.

NHTSA ODI #11103646

76,000 miles · May 18, 2018
Electrical System

WHILE DRIVING MY CAPTIVA FROM WORK TO HOME (APPROX. 26 MILES) THE WARNING LIGHTS ON THE DASH LIGHT UP AND IT INDICATES SERVICE TRACTION CONTROL. IT WILL DO THIS AT LEAST THREE TIMES ON THE WAY HOME HOWEVER WHEN TAKE IT TO WESELOH CHEVY IN CARLSBAD THEY STATE NO CODES. ON AT LEAST FOUR TIMES WHEN I SHUT THE CAR OFF THERE IS NO PO…

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WHILE DRIVING MY CAPTIVA FROM WORK TO HOME (APPROX. 26 MILES) THE WARNING LIGHTS ON THE DASH LIGHT UP AND IT INDICATES SERVICE TRACTION CONTROL. IT WILL DO THIS AT LEAST THREE TIMES ON THE WAY HOME HOWEVER WHEN TAKE IT TO WESELOH CHEVY IN CARLSBAD THEY STATE NO CODES. ON AT LEAST FOUR TIMES WHEN I SHUT THE CAR OFF THERE IS NO POWER, NO LIGHTS, NO NOTHING ITS LIKE THE BATTERY IS DEAD WHEN ITS NOT. IT HAPPENED AT THE DEALERSHIP WHEN THEY ASKED ME TO PICK IT UP AFTER FINDING NO ISSUES. THIS LAST ISSUE I WAS ABLE TO GET IT STARTED BY AAA AND WESELOH HAD MY CAR FOR OVER A WEEK BURNT THRU HALF A TANK OF GAS FOUND NOTHING, HOWEVER I DROVE IT THE NEXT DAY FROM WORK AND IT HAPPENED AGAIN WARNING LIGHTS ON SERVICE TRACTION CONTROL.

NHTSA ODI #11096765

76,365 miles · Apr 5, 2018
Electrical SystemSteeringUnknown Or Other

VEHICLE STATIONARY IN PARK THE KEY WON'T COME OUT OF THE IGNITION. THE OTHER ISSUE IS THE DEFROST VENT HEAT SOMETIMES BLOWS COLD FOR A FEW HOURS. IT SEEMS TO GET STUCK ON DEFROST AND IT WON'T CLOSE THE DOOR OVER TO THE OTHER VENTS. IT SEEMS THAT IT COULD BE A PROGRAM ISSUE. THE SWITCHES SEEM TO WORK IT WILL HEAT UP. …

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VEHICLE STATIONARY IN PARK THE KEY WON'T COME OUT OF THE IGNITION. THE OTHER ISSUE IS THE DEFROST VENT HEAT SOMETIMES BLOWS COLD FOR A FEW HOURS. IT SEEMS TO GET STUCK ON DEFROST AND IT WON'T CLOSE THE DOOR OVER TO THE OTHER VENTS. IT SEEMS THAT IT COULD BE A PROGRAM ISSUE. THE SWITCHES SEEM TO WORK IT WILL HEAT UP. NOTICED IT DOES IT A LOT ON WINDY COLD NIGHTS THEN IN THE MORNING IT WON'T WORK FOR A FEW HOURS. PLEASE HELP! SAFETY ISSUES IF YOU CAN'T SEE OUTSIDE THE WINDOW WHEN BLOWING COLD AIR.

NHTSA ODI #11083376

Mileage unknown · Jul 25, 2017
Electrical System

OVER A YEAR AGO AAA INSTALLED A NEW BATTERY WHEN MY CAR WOULDN'T START. SINCE THAT TIME THERE HAVE BEEN SEVERAL TIMES WHEN I HAD TO CALL AAA TO COME OUT AS THE CAR WOULD NOT START....EACH TIME THAT CLEANED AND GREASED THE TERMINALS. NOW IT IS HAPPENING MORE FREGUENTLY. ON SUNDAY...WHILE WAITING FOR AAA I CHECKED AND IT STARTE…

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OVER A YEAR AGO AAA INSTALLED A NEW BATTERY WHEN MY CAR WOULDN'T START. SINCE THAT TIME THERE HAVE BEEN SEVERAL TIMES WHEN I HAD TO CALL AAA TO COME OUT AS THE CAR WOULD NOT START....EACH TIME THAT CLEANED AND GREASED THE TERMINALS. NOW IT IS HAPPENING MORE FREGUENTLY. ON SUNDAY...WHILE WAITING FOR AAA I CHECKED AND IT STARTED UP AGAIN ALL ON ITS OWN. SO NOT EVEN SURE IT IS THE TERMIALS AFTER ALL....I AM BECOMING AFRAID TO DRIVE THIS VEHICLE. I CAR WAS ALWAYS IN A PARKED POSITION. I HAVE OVER 60,000 MILES.

NHTSA ODI #11010480

Mileage unknown · Jul 11, 2017
Electrical SystemFuel/propulsion SystemSeat Belts

TAKAYA RECALL ...DRIVER SEAT BELT IS UNRAVELING , GAS FUMES COMES THROUGHT VENT WHEN ON FREEWAY OR STREETS EVEN WITH VENTS ARE CLOSED WHEN TURNING THE TIRE RUBS AGAINST THE VEHICLE TIRE AREA OTHER ISSUES WITH ENGINE GRINDING TO PICK UP SPEED AND POOR POWER BOUGHT TO BATTERIES.

NHTSA ODI #11004634

99,800 miles · Jun 24, 2017
Electrical SystemFire

WHILE I WAS DRIVING TO WORK ON THE HIGHWAY MY CAR CAUGHT ON FIRE THROUGH THE LEFT PASSENGER DOOR SPEAKER. I PULLED OVER AND GOT STUCK IN THE FLAMING CAR BECAUSE THE SEAT BELTS WOULD NOT RELEASE. AFTER A WHILE I WAS ABLE TO GET OUT, AND CALL THE FIRE STATION THEY CAME AND OUT THE FIRE; THEY SAID THE WIRE THAT CONNECTS TO THE SPEA…

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WHILE I WAS DRIVING TO WORK ON THE HIGHWAY MY CAR CAUGHT ON FIRE THROUGH THE LEFT PASSENGER DOOR SPEAKER. I PULLED OVER AND GOT STUCK IN THE FLAMING CAR BECAUSE THE SEAT BELTS WOULD NOT RELEASE. AFTER A WHILE I WAS ABLE TO GET OUT, AND CALL THE FIRE STATION THEY CAME AND OUT THE FIRE; THEY SAID THE WIRE THAT CONNECTS TO THE SPEAKER WAS THE MAIN CAUSES OF THE FIRE. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH IT, IT JUST HAPPENED. NOW I'M STUCK WITH A CAR THAT I'M AFRAID TO DRIVE BECAUSE MY LIFE IS NOT ONLY AT RISK OF A CAR ACCIDENT BUT NOW ALSO AN UNKNOWN CAUSE OF ANOTHER POTENTIALLY FIRE.

NHTSA ODI #11000962

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.