2012 Chevrolet Captiva

AFTER STARTING THE CAPTIVA THE KEY WILL NOT COME OUT OF THE IGNITION. THE CAPTIVA IS IN PARK AND STATIONARY IN THE DRIVEWAY. I HAVE HAD THIS ISSUE FOR QUITE SOME TIME. IN THE PAST I WAS ABLE TO GET THE KEY OUT WHEN I RESTARTED THE CAPTIVA AND SHIFTED FROM PARK TO REVERSE TO NEUTRAL AND BACK TO PARK AND THE KEY RELEASED. BUT NOT THIS TIME, NO MATTER HOW MANY TIMES I REPEATED THE ABOVE TACTIC.

KEY WILL NOT TURN IN WHEN INSERTED INTO TUMBLER. STEERING WHEEL LOCKED, SHIFTER LOCKED. KEY OCCASIONALLY CANNOT BE REMOVED FROM IGNITION SWITCH. VEHICLE STATIONARY. PROBLEM HAPPENS INTERMITTENTLY; SOMETIMES WHEN VEHICLE HAS BEEN DRIVEN; SOMETIMES WHEN VEHICLE HAS BEEN PARKED FOR A SHORT TIME (5-10 MINUTES); SOMETIMES WHEN VEHICLE HAS BEEN PARKED OVERNIGHT. MAKES NO DIFFERENCE IF VEHICLE IS LEVEL OR ON A GRADE (UP OR DOWN.) SAFETY ISSUE IF KEYS CANNOT BE REMOVED. SAFETY ISSUE IF VEHICLE CANNOT TO STARTED.

STABILITRAK SERVICE LIGHT CAME ON YESTERDAY. THEN THIS MORNING, THE PARKING BRAKE SERVICE LIGHT. ANYTIME I APPLIED THE BRAKE, MY SHIFTER WOULD CLICK LOUDLY. ANYTIME I WENT OVER 20 MPH, THE CARE WOULD REV LIKE IT WAS HAVING A LOT OF TROUBLE SHIFTING. TWICE IT WOULDN'T GO RIGHT AWAY EVEN IF I WAS HARD OR EASY ON THE GAS AND I ALMOST GOT HIT FROM BEHIND IN TRAFFIC. THE D SYMBOL ON DASH WOULD EVEN FLICKER. THIS CAR HAS HAD SO MANY ELECTRICAL PROBLEMS, I DO NOT UNDERSTAND WHY THERE ISN'T FURTHER RECALLS!

IGNITION LOCKS UP AND WILL NOT ALLOW YOU TO START CAR. CANNOT REMOVE KEY. CANNOT TURN KEY. CANNOT MOVE SHIFTER. CAR IS ALWAYS IN A LOT WHEN IT HAPPENS. CALLED ROAD SERVICE ONCE. HAVE SINCE PURCHASED A BATTERY BOOSTER. THE BOOSTER IS NOT NEEDED TO START CAR. JUST TOUCH CABLES TO BATTERY POSTS AND DASH LIGHTS UP AND CAR WILL START WITYH ITS OWN BATTERY WHICH IS NEW. NOW BEGINNING TO HAPPEN SEVERAL TIMES A DAY.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AS WELL AS TURNING THE KEY IN THE IGNITION TO START THE VEHICLE. THE DEALER (BILLION AUTO CHEVROLET BUICK GMC OF CLINTON (2421 LINCOLN HWY, CLINTON, IA 52732, (563) 241-3750) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS AND SUGGESTED THAT THE DEALER REPLACE THE PART. THERE WERE 118 TSBS FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE THE GEAR SHIFTER WAS PLACED IN PARK, THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT STATED THAT AAA WAS CONTACTED AND THE CONTACT WAS INFORMED THAT ELECTRICITY WAS NOT BEING APPLIED TO THE BATTERY. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS CURRENTLY AT MIDWAY CHEVROLET (2323 W BELL RD, PHOENIX, AZ 85023) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

INTERMITTENTLY THEN PANEL LIGHTS COME ON (TRACTION CONTROL, CHECK ENGINE LIGHTS) TURN SIGNAL LIGHTS WORK, . YOU LOSE POWER TO CAR AND CANNOT EVEN TAKE THE KEY OUT OF THE IGNITION. AFTER SOME TIME, YOU CAN FINALLY GET THE KEY OUT. SOMETIMES IT'S MINUTES, SOMETIMES IT'S HOURS. THIS STARTED HAPPENING A FEW WEEKS AGO, HAPPENING FEW TIMES A WEEK. NOW, IT'S HAPPENING DAILY, EVEN FEW TIMES A DAY. WE FOUND A CHEVY FORUM ONLINE AND SHOCKINGLY THIS IS HAPPENING TO 2012 CAPTIVA'S. WHY IS THIS NOT A RECALL? THIS CAN BE FATAL TO LOSE POWER TO THE CAR IF WE ARE ON THE HIGHWAY AND LOSE FUNCTION OF THE VEHICLE. SOMETIMES WHILE DRIVING, SOMETIMES WHEN I GO TO START THE CAR NOTHING HAPPENS AND I CAN'T GET THE KEY OUT OF THE IGNITION.

I PURCHASED THE CAPTIVA AFTER MY VAN WAS TOTALED, IN FEB 2017, PROBLEMS STARTED IN APRIL, CAR WOULD DIE, EVERYWHERE, DRS OFFICE, GROCERY STORE, DRIVEWAYS, LIBRARY, RESTAURANTS, RAIN, SNOW, DAY OR NIGHT. COULD NOT TAKE KEY OUT, GEAR FROZE IN PARK, NO ELECTRICAL WORKING AT ALL, AT 1ST CAR WOULD START AFTER A WHILE, THEN IT WOULD NOT, CALLED AAA, NO 1 COULD FIGURE OUT WHAT THE PROBLEM WAS, I HAVE SPENT $453.00 WITH NO RESULTS, USED UP MY FREE CALLS FROM AAA PLUS. EVERY MECHANIC HAD A DIFFERENT REASON FOR THE PROBLEM. BOUGHT CAR AT A CARFAX...THEY SAID THEY COULD DO NOTHING....TOOK CAR TO CHEVY DEALER, THEY COULD DO NOTHING AS THEY HAD NOT SOLD THAT MANY CAPTIVAS, WOULD CHECK IT FOR $500.00. I WROTE TO CHEVROLET TO TELL THEM OF THE PROBLEM, WAS TOLD VERY NICELY THAT IT WAS MY FAULT BECAUSE I HAD NOT TAKEN THE CAR INTO A DEALERSHIP SOONER. THEY COULD DO NOTHING, I COULD PAY THE $500.00 MAYBE WITH NO RESULTS. I KNOW WHAT THE PROBLEM IS...1 OF THE MECHANICS SAID THERE WAS SOMETHING WRONG WITH THE LEFT HAND NODE ON THE BATTERY..NOW I START THE CAR BY HITTING THE RED PLASTIC COVER!!! I AM A 84 YRS OLD F, LIVE ALONE & WORK. SO FOR THE REST OF MY LIFE I WILL BE DOING THIS TO START THE CAR. HAVE HAD GMA & CHEVY CARS ALL MY LIFE, I WILL TELL ALL MY FAMILY (20) NEVER BUY GM. I CANNOT EVEN SELL THIS LEMON EVEN IF I COULD AFFORD IT. I AM REPORTING THIS TO THE BBB AND TO CONSUMER PROTECTION.