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2012 Chevrolet Captiva

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Captiva do not stand out strongly from the model-year median of 65.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

53 reports with mileage · 12 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports0 injury reports

Unknown Or Other complaints

8 reports
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85,000 miles · Jun 20, 2019
Unknown Or Other

THE VEHICLE IS LIGHTWEIGHT TO THE POINT WHERE HIGH WINDS PUSH THE CAR TO THE SIDE WHILE IT IS IN MOTION. YOU CAN FEEL THE WIND MOVING IT AND FEEL THE CAR MOVE A LOT WHEN OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS NEXT TO IT.

NHTSA ODI #11221600

Mileage unknown · Jan 24, 2019
Electrical SystemUnknown Or Other

ONE DAY MY HEAT AND AIR MODULE JUST QUIT WORKING AND THE DASH BOARD READS -40 FOR THE OUTSIDE TEMP. SO NOW THERE IS NO HEAT NO DEFROST OR AIR.

NHTSA ODI #11171772

Mileage unknown · Jul 1, 2018
Unknown Or Other

AFTER STARTING THE CAPTIVA THE KEY WILL NOT COME OUT OF THE IGNITION. THE CAPTIVA IS IN PARK AND STATIONARY IN THE DRIVEWAY. I HAVE HAD THIS ISSUE FOR QUITE SOME TIME. IN THE PAST I WAS ABLE TO GET THE KEY OUT WHEN I RESTARTED THE CAPTIVA AND SHIFTED FROM PARK TO REVERSE TO NEUTRAL AND BACK TO PARK AND THE KEY RELEASED. BUT NOT …

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AFTER STARTING THE CAPTIVA THE KEY WILL NOT COME OUT OF THE IGNITION. THE CAPTIVA IS IN PARK AND STATIONARY IN THE DRIVEWAY. I HAVE HAD THIS ISSUE FOR QUITE SOME TIME. IN THE PAST I WAS ABLE TO GET THE KEY OUT WHEN I RESTARTED THE CAPTIVA AND SHIFTED FROM PARK TO REVERSE TO NEUTRAL AND BACK TO PARK AND THE KEY RELEASED. BUT NOT THIS TIME, NO MATTER HOW MANY TIMES I REPEATED THE ABOVE TACTIC.

NHTSA ODI #11104956

Mileage unknown · Oct 23, 2017
Unknown Or OtherFire

I WAS ON MY WAY TO WORK ON HIGHWAY 1 SOUTH TOWARD HARRISBURG AR AND I STARTED SMELLING SMOKE AND NOTICED IT COMING FROM VENTS. AFTER I GOT OUT OF MY CAR , FLAMES ENGULFED AND TOTALED MY CAR COMPLETELY.

NHTSA ODI #11035596

56,000 miles · Oct 12, 2017
Electrical SystemUnknown Or Other

PARKING LIGHT COMES ON AND RADIO TURNS OFF EXCEPT FOR THE CLOCK, THEN TURNS BACK ON. CHECK ENGINE LIGHT CAME ONE, WENT OFF WHEN HIGH BEAMS TURNED ON. USING THE TURNING SIGNAL DISABLES THE CRUISE CONTROL. TODAY ON THE WAY TO WORK, THE BATTERY LIGHT COMES ON AFTER THE CHECK ENGINE LIGHT GOES OFF. CHECKING THE VOLTS ON THE DASH …

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PARKING LIGHT COMES ON AND RADIO TURNS OFF EXCEPT FOR THE CLOCK, THEN TURNS BACK ON. CHECK ENGINE LIGHT CAME ONE, WENT OFF WHEN HIGH BEAMS TURNED ON. USING THE TURNING SIGNAL DISABLES THE CRUISE CONTROL. TODAY ON THE WAY TO WORK, THE BATTERY LIGHT COMES ON AFTER THE CHECK ENGINE LIGHT GOES OFF. CHECKING THE VOLTS ON THE DASH AND IT SHOWS THEY ARE LOW. CAR HAS BEEN TRAVELING FOR 25 MINUTES, SO ALTERNATOR SHOULD HAVE CHARGED BATTERY. GET TO WORK AND THE VOLTS ARE BACK UP TO 13.8 BUT BATTERY LIGHT STILL ON. THIS IS ONE WEEK AFTER THE CAR JUST STOPPED ( IN THE ROAD) AND NOTHING WORKED AND THE KEY WAS STUCK IN THE IGNITION. CAR REPAIR REPLACED FUSE BOX UNDER THE HOOD THEN A MODUAL IN THE CONSOLE. CAR WAS GREAT FOR 5 DAYS, NOW NEW ISSUES HAPPENING AND SOME OF THE OLD ( RADIO AND CRUSE) CAR HAS 56000 MILES.

NHTSA ODI #11033007

55,000 miles · Oct 4, 2017
Electrical SystemUnknown Or OtherVehicle Speed Control

PROBLEMS STARTED WITH RADIO GOING OFF. THEN LIGHTS DIMMING WHEN USING THE WINDOW SWITCH. THEN WHILE USING THE TURNING SIGNAL, THE CRUSE WOULD SHUT OFF. THEN DRIVING AT NIGHT THE LIGHTS STARTED FLICKERING THEN SEEMED TO TURN OFF. THE CAR SEEMED TO LOOSE POWER. THE BREAK LIGHT WOULD COME ON THEN GO OFF. THE SEAT BELT LIGHT AND…

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PROBLEMS STARTED WITH RADIO GOING OFF. THEN LIGHTS DIMMING WHEN USING THE WINDOW SWITCH. THEN WHILE USING THE TURNING SIGNAL, THE CRUSE WOULD SHUT OFF. THEN DRIVING AT NIGHT THE LIGHTS STARTED FLICKERING THEN SEEMED TO TURN OFF. THE CAR SEEMED TO LOOSE POWER. THE BREAK LIGHT WOULD COME ON THEN GO OFF. THE SEAT BELT LIGHT AND CHECK ENGINE. THE WARNING BELL THAT SOUNDS WHILE THE KEY IS IN IGNITION WOULD GO OFF AND MESSAGES WOULD FLASH ACROSS THE RADIO AND THE INFORMATION ON THE DASH WOULD SCROLL WITH OUT YOU SCROLLING THEM. TODAY THE CAR DECELERATED IN A BUSY INTERSECTION AND THE CAR LOCKS WENT UP AND DOWN. ON THE WAY HOME, THE CAR WAS DEAD AND I COULD NOT REMOVE THE KEY. CALLED A TOW, THEY JUMPED THE CAR, IT STARTED. ON THE WAY TO THE REPAIR GARAGE, THE CAR DIED IN THE ROAD. CALLED FOR A SECOND TOW, BUT WAS ABLE TO START THE CAR BY HITTING THE EXTERNAL FUSE BOX. GOT IT TO THE GARAGE AND IT IS THERE TODAY.

NHTSA ODI #11031651

50,490 miles · Oct 5, 2015
Unknown Or Other

I WAS DRIVING, GOING AROUND 60 MPH ON THE HIGHWAY 684 TOWARDS WHITE PLAINS, NY. HEARD A VERY LOUD SOUND, RAISED MY EYES SLIGHTLY UPWARD TO THE RIGHT TO DISCOVER MY SUNROOF SHATTERED. SOME OF IT FELL INTO THE CAR LEAVING A HOLE . THE GLASS REMAINING, LOOKED AS THOUGH THERE WAS A PRESSURE BUILD UP INSIDE OF THE CAR BECAUSE IT IS…

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I WAS DRIVING, GOING AROUND 60 MPH ON THE HIGHWAY 684 TOWARDS WHITE PLAINS, NY. HEARD A VERY LOUD SOUND, RAISED MY EYES SLIGHTLY UPWARD TO THE RIGHT TO DISCOVER MY SUNROOF SHATTERED. SOME OF IT FELL INTO THE CAR LEAVING A HOLE . THE GLASS REMAINING, LOOKED AS THOUGH THERE WAS A PRESSURE BUILD UP INSIDE OF THE CAR BECAUSE IT IS RAISED TOWARDS THE ROOF OF THE CAR. I NOW WORRIED THAT ONCE I GET THE ROOF REPAIRED, THIS MAY HAPPEN AGAIN. LUCKILY, THE GLASS THAT FELL INTO THE CAR DID NOT COME DOWN ON MY HEAD, WHICH COULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR.

NHTSA ODI #10779919

42,000 miles · May 19, 2015
Unknown Or Other

I GOT INTO MY CAR AND CLOSED THE DOOR. I DON'T RECALL IF I HAD PUT THE KEY INTO THE IGNITION YET, WHEN I HEARD A LOUD "BOOM" SOUND LIKE THAT OF A EXPLOSION. I TURNED AROUND AND LOOKED AT MY REAR WINDOW THERE WAS ABOUT A 1 FOOT WHOLE AND THE REMAINDER OF THE WINDOW IS SHATTERED WAITING TO CAVE IN. I GOT OUT AND LOOKED, THE FORCE…

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I GOT INTO MY CAR AND CLOSED THE DOOR. I DON'T RECALL IF I HAD PUT THE KEY INTO THE IGNITION YET, WHEN I HEARD A LOUD "BOOM" SOUND LIKE THAT OF A EXPLOSION. I TURNED AROUND AND LOOKED AT MY REAR WINDOW THERE WAS ABOUT A 1 FOOT WHOLE AND THE REMAINDER OF THE WINDOW IS SHATTERED WAITING TO CAVE IN. I GOT OUT AND LOOKED, THE FORCE BLEW THE MOLDING OFF ON THE LEFT SIDE OF THE WINDOW AND IT AND MULTIPLE PIECES OF SHATTERED GLASS WERE ON THE GROUND. MY NEIGHBORS AND I JUST STOOD THERE AND LOOKED BECAUSE WE HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. THANKFULLY I HAD NOT PULLED OFF YET, AND NO ONE WAS INJURED.

NHTSA ODI #10717255

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.