2012 Chevrolet Captiva

MY CAPTIVA HAS APPROX 40,000 MILES ON IT, IT RANDOMLY WILL NOT START, THE FIRST TIME THIS HAPPENED I CALLED AAA, THEN WHILE WAITING FOR TRIPLE AAA, I TRIED IT AGAIN AND IT TURNED ON. IT RANDOMLY HAPPENS AND WHEN I PUT THE KEY IN THE IGNITION, I CANNOT GET THE KEY OUT AND IT GETS STUCK. THIS HAS HAPPENED MULTIPLE TIMES. ALSO, THE RADIO RANDOMLY DOESN'T WORK OR, RANDOMLY ALL THE STATIONS ARE CHANGED, THE REMOTE KEY OPENER DOESN'T WORK WHEN ALL THIS IS HAPPENING AS WELL. IN 2015 THE AC WAS NOT WORKING, IT TOOK THREE DIFFERENT REPAIR SHOPS TO FINALLY FIX IT, THE BATTERY HAS ALSO BEEN REPLACED. THIS MORNING THE KEY GOT LOCKED IN, NEVER RETURNED TO BEING ABLE TO START. WHEN I CALLED DEALERSHIP TO TELL THEM I'M HAVING IT TOWED IN THEY SAID THE CAR HAS TO BE SHOWING THE "SYMPTOMS" BEFORE THEY CAN DO ANYTHING ABOUT IT, SO TODAY SINCE IT NEVER WENT BACK TO NORMAL AND THE KEY IS STILL STUCK IN IGNITION I AM HAVING IT TOWED IN. I'M ASSUMING ITS ELECTRICAL RELATED, I SURE HOPE THE AIR BAGS AREN'T AFFECTED BY ALL THIS, IT'S BAD ENOUGH NEVER KNOWING IF THE CAR'S GOING TO START OR NOT. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY CABLES BECAME INOPERABLE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE NEGATIVE AND POSITIVE CABLES TO THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT AVAILABLE.

THE VEHICLE WAS TURNED ON AND WE STARTED DRIVING AND THEN CAR IT ACTED LIKE IT WAS GOING TO DIE OUT, AND WE SHUT THE VEHICLE OFF AND TURNED IT BACK ON AGAIN. THEN AFTER WE WERE DRIVING THE CAR IT STOPPED AND LOCKED UP ALL THE DOORS KEYS NOTHING WORKED AS WE WERE DRIVING RIGHT IN THE MIDDLE OF THE INTERSECTION. THE POLICE AND TOW TRUCK WERE CALLED AND THE TOW TRUCK DRIVER GOT THE KEY OUT OF THE IGNITION AND HE GOT THE VEHICLE TO START AGAIN. THEN WE DROVE TO A NEARBY GAS STATION AND IT COMPLETELY SHUT OFF AGAIN WHEN WE WERE ENTERING THE GAS STATION WHILE DRIVING THE VEHICLE. WE ONLY HAD THE VEHICLE FOR 4 DAYS UNTIL IT DID ALL THIS WHILE DRIVING. THE TOW TRUCK DRIVER TOOK IT BACK TO THE DEALERSHIP WHERE IT CAME FROM. IT WAS AT THE DEALERSHIP FOR 5 DAYS FROM THE 15TH OF JULY WENT THE TOW TRUCK BROUGHT IT THERE UNTIL THE DEALERSHIP TOLD US IT WAS OK TO COME PICK THE VEHICLE BACK UP ON JULY 20TH. THEY EXPLAIN TO US THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE AS TO WHY THIS ALL HAPPENED. IF IT HAPPENS AGAIN TO BRING IT BACK.

THE CAR WILL NOT START, KEY IS STUCK IN THE IGNITION. WE HAVE JUMPED IT NUMEROUS TIMES AND FOR NO REASON THE CAR WILL NOT START AGAIN. THE BATTERY WAS GOOD, HAD IT CHECKED. 4TH TIME SINCE THE START OF 2016. RIGHT NOW THERE IS NO, POWER , I CAN'T EVEN GET THE INDOOR LIGHTS ON. IT IS GOING BACK TO THE MECHANIC. THE CAR WAS STATIONARY, (IN MY CAR PORT).

MY CAPTIVA DID NOT WANT TO START. THE KEY WAS LOCKED IN THE IGNITION. ALL THE LIGHTS WERE OFF AND THERE WAS NO LIGHTS ON THE INSTRUMENT PANEL. I DISCONNECTED THE NEGATIVE BATTERY CABLE FOR A MINUTE AND THEN PLUGGED IT BACK ON TO THE BATTERY. WHEN I WENT TO OPEN THE DOOR THE HORN STARTED HONKING AND ALL THE LIGHTS CAME ON. I DEACTIVATED THE ALARM WITH THE REMOTE ON THE KEY BUT ACCIDENTLY HIT THE LOCK BUTTON. I STATED THE VEHICLE AND WENT TO CLOSE THE HOOD. BUT WHEN I WENT TO OPEN THE DOOR THE DOORS HAD LOCKED AND MY VEHICLE WAS RUNNING. I HAD TO BREAK THE WINDOW BECAUSE MY YEAR OLD BABY WAS IN THE CAR. MY WIFE COMPLAINED THAT THE RADIO WILL SOME TIMES TURN OFF AND THE INSTRUMENT LIGHTS WILL COME ON. ONE IS THE TRACTION CONTROL NEED TO BE SERVICED AND ENGINE LIGHT WILL COME ON. ALSO THE SERVICE LIGHT WILL TURN ON. ALSO THE LIGHTS INSIDE THE VEHICLE WILL DIM AT TIMES. MY WIFE ALSO COMPLAINED THAT THE VEHICLE WILL STALL ON HER AND SHUT OFF ON HER ONCE. SHE WAS IN THE PARKING LOT OF THE CHURCH WHEN THE VEHICLE STALLED AND STOPPED ON HER. I HAVE READ FORUMS AND CUSTOMER COMPLAINTS OF OTHER CAPTIVA SUV'S HAVING THE SAME PROBLEM. ONES SUGGESTING THAT ITS THE BATTERY CABLES. PLEASE INVESTIGATE THE PROBLEM BECAUSE IT COULD BE A REAL PROBLEM IF THESE VEHICLES START TO STALL ON BUSY HIGHWAYS. REGARDS [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH OFF AND BACK ON, THE VEHICLE LOST POWER AND THE SERVICE TRACTION CONTROL AND THE ABS SKID LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE MAKING A RIGHT TURN AT 30 MPH, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE RADIO AND THE HEATING SYSTEM FAILED TO FUNCTION AS TEMPERATURE BELOW 40 WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT HAD TO MANUALLY OPEN THE DOORS IN ORDER TO ENTER THE VEHICLE. THE VEHICLE ALSO FAILED TO START AS THE THEFT ALARM INDEPENDENTLY ACTIVATED AND THE EMERGENCY BRAKE FAILED TO RELEASE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT A THEFT MODULE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE RADIO WOULD SHUT OFF AND THE PARKING BREAK WARNING INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THE SPARK PLUGS, THE FUSES, AND THE RADIO WERE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000. ..UPDATED 09/03/15 *BF UPDATED 09/09/15*LJ *CN

RADIO GOES OFF WHEN USING THE TURN SIGNALS AND SOMETIMES DOES NOT COME BACK ON. HEADLIGHTS DIM WHEN OPEN/CLOSE WINDOWS, DASH BOARD LIGHTS FLICKER, PARKING BREAK SERVICE LIGHT GOES ON/OFF RANDOMLY, CAR IS COMPLETELY DEAD WHEN YOU TRY TO RESTART IT AND THE KEY GETS STUCK IN THE IGNITION. SOMETIMES CAR WILL RESTART OTHER TIMES IT NEEDS TO BE JUMPED TO START IT. BATTERY POSITIVE POST IS HOT TO THE TOUCH EVEN THOUGH CAR WAS DEAD FOR OVER 24 HRS.