NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
43 reportsClear category filter56,000 miles · Oct 12, 2017
Electrical SystemUnknown Or Other
PARKING LIGHT COMES ON AND RADIO TURNS OFF EXCEPT FOR THE CLOCK, THEN TURNS BACK ON. CHECK ENGINE LIGHT CAME ONE, WENT OFF WHEN HIGH BEAMS TURNED ON. USING THE TURNING SIGNAL DISABLES THE CRUISE CONTROL. TODAY ON THE WAY TO WORK, THE BATTERY LIGHT COMES ON AFTER THE CHECK ENGINE LIGHT GOES OFF. CHECKING THE VOLTS ON THE DASH …
Read full complaint
PARKING LIGHT COMES ON AND RADIO TURNS OFF EXCEPT FOR THE CLOCK, THEN TURNS BACK ON. CHECK ENGINE LIGHT CAME ONE, WENT OFF WHEN HIGH BEAMS TURNED ON. USING THE TURNING SIGNAL DISABLES THE CRUISE CONTROL. TODAY ON THE WAY TO WORK, THE BATTERY LIGHT COMES ON AFTER THE CHECK ENGINE LIGHT GOES OFF. CHECKING THE VOLTS ON THE DASH AND IT SHOWS THEY ARE LOW. CAR HAS BEEN TRAVELING FOR 25 MINUTES, SO ALTERNATOR SHOULD HAVE CHARGED BATTERY. GET TO WORK AND THE VOLTS ARE BACK UP TO 13.8 BUT BATTERY LIGHT STILL ON. THIS IS ONE WEEK AFTER THE CAR JUST STOPPED ( IN THE ROAD) AND NOTHING WORKED AND THE KEY WAS STUCK IN THE IGNITION. CAR REPAIR REPLACED FUSE BOX UNDER THE HOOD THEN A MODUAL IN THE CONSOLE. CAR WAS GREAT FOR 5 DAYS, NOW NEW ISSUES HAPPENING AND SOME OF THE OLD ( RADIO AND CRUSE) CAR HAS 56000 MILES.
NHTSA ODI #11033007
55,000 miles · Oct 4, 2017
Electrical SystemUnknown Or OtherVehicle Speed Control
PROBLEMS STARTED WITH RADIO GOING OFF. THEN LIGHTS DIMMING WHEN USING THE WINDOW SWITCH. THEN WHILE USING THE TURNING SIGNAL, THE CRUSE WOULD SHUT OFF. THEN DRIVING AT NIGHT THE LIGHTS STARTED FLICKERING THEN SEEMED TO TURN OFF. THE CAR SEEMED TO LOOSE POWER. THE BREAK LIGHT WOULD COME ON THEN GO OFF. THE SEAT BELT LIGHT AND…
Read full complaint
PROBLEMS STARTED WITH RADIO GOING OFF. THEN LIGHTS DIMMING WHEN USING THE WINDOW SWITCH. THEN WHILE USING THE TURNING SIGNAL, THE CRUSE WOULD SHUT OFF. THEN DRIVING AT NIGHT THE LIGHTS STARTED FLICKERING THEN SEEMED TO TURN OFF. THE CAR SEEMED TO LOOSE POWER. THE BREAK LIGHT WOULD COME ON THEN GO OFF. THE SEAT BELT LIGHT AND CHECK ENGINE. THE WARNING BELL THAT SOUNDS WHILE THE KEY IS IN IGNITION WOULD GO OFF AND MESSAGES WOULD FLASH ACROSS THE RADIO AND THE INFORMATION ON THE DASH WOULD SCROLL WITH OUT YOU SCROLLING THEM. TODAY THE CAR DECELERATED IN A BUSY INTERSECTION AND THE CAR LOCKS WENT UP AND DOWN. ON THE WAY HOME, THE CAR WAS DEAD AND I COULD NOT REMOVE THE KEY. CALLED A TOW, THEY JUMPED THE CAR, IT STARTED. ON THE WAY TO THE REPAIR GARAGE, THE CAR DIED IN THE ROAD. CALLED FOR A SECOND TOW, BUT WAS ABLE TO START THE CAR BY HITTING THE EXTERNAL FUSE BOX. GOT IT TO THE GARAGE AND IT IS THERE TODAY.
NHTSA ODI #11031651
48,000 miles · Sep 26, 2017
Electrical SystemFuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED A NUMBER OF TIMES IN THE PAST AND THE VEHICLE WOULD NOT ST…
Read full complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED A NUMBER OF TIMES IN THE PAST AND THE VEHICLE WOULD NOT START UNTIL THE NEXT DAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COOPER CHEVROLET BUICK, 1300 S QUINTARD AVE, ANNISTON, AL, 36201), BUT THEY WERE UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE TRANSMISSION WOULD DISENGAGE OR DISPLAY A FUEL PUMP ERROR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA ODI #11029888
Mileage unknown · Sep 22, 2017
Electrical SystemEngineFuel/propulsion System
THE PARKING BRAKE KEEPS ON GOING ON WELL DRIVING, ELECTRICAL PROBLEMS AND FUEL PUMP NOT WORKING PROPERLY.
NHTSA ODI #11024941
63,000 miles · Sep 8, 2017
Electrical System
VEHICLE IS PUT IN PARK AND I TRY TO TURN THE KEY TO OFF POSITION BUT THE KEY WILL NOT TURN TO OFF POSITION SO KEY CAN BE REMOVED. FURTHERMORE, GM KNOWS ABOUT THE PROBLEM AND HAS FAILED TO PLACE MY MODEL ON THE RECALL LIST ACCORDING TO INQUIRES THAT I HAVE MADE. I ALSO HAVE AN EXTENDED WARRANTY, PROTECTIVE ASSET THAT WAS PURCHA…
Read full complaint
VEHICLE IS PUT IN PARK AND I TRY TO TURN THE KEY TO OFF POSITION BUT THE KEY WILL NOT TURN TO OFF POSITION SO KEY CAN BE REMOVED. FURTHERMORE, GM KNOWS ABOUT THE PROBLEM AND HAS FAILED TO PLACE MY MODEL ON THE RECALL LIST ACCORDING TO INQUIRES THAT I HAVE MADE. I ALSO HAVE AN EXTENDED WARRANTY, PROTECTIVE ASSET THAT WAS PURCHASED FROM PURCHASE DEALER, BUT THEY WILL NOT COVER JUST THE IGNITION SWITCH. I NEED GM TO ISSUE A RECALL ON MY MODEL, CHEVY CAPTIVA.
NHTSA ODI #11022387
65,000 miles · Sep 7, 2017
Electrical System
THE KEY WILL NOT TURN TO OFF POSITION IN THE IGNITION AFTER THE ENGINE IS TURNED OFF. IT STARTED NOT TURNING TO OFF POSITION SOMETIMES BUT NOW IT IS EVERY TIME. MY DEALER SAYS THAT THERE IS NOT A RECALL ON THE MODEL THAT I OWN, THE CHEVROLET CAPTIVA, 2012. ONLINE RESEARCH SHOWS THAT OTHER CAPTIVA OWNERS HAVE THE SAME PROBLEMS…
Read full complaint
THE KEY WILL NOT TURN TO OFF POSITION IN THE IGNITION AFTER THE ENGINE IS TURNED OFF. IT STARTED NOT TURNING TO OFF POSITION SOMETIMES BUT NOW IT IS EVERY TIME. MY DEALER SAYS THAT THERE IS NOT A RECALL ON THE MODEL THAT I OWN, THE CHEVROLET CAPTIVA, 2012. ONLINE RESEARCH SHOWS THAT OTHER CAPTIVA OWNERS HAVE THE SAME PROBLEMS. PLEASE HELP WITH THIS PROBLEM, BECAUSE I AM AFRAID THAT THE SYSTEM ALSO MAY HAVE THE OTHER PROBLEMS THAT CAUSES THE ENGINE TO SWITCH OFF AUTOMATIC.
NHTSA ODI #11022153
Mileage unknown · Aug 18, 2017
Electrical System
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER MALFUNCTIONED AND NEEDED REPLACEMENT. THE STARTER WAS REPLACED, BUT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED F…
Read full complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER MALFUNCTIONED AND NEEDED REPLACEMENT. THE STARTER WAS REPLACED, BUT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED FOR SEVERAL DAYS AFTER THE REPLACEMENT. RECENTLY, THE CONTACT'S HUSBAND ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START UNTIL AFTER THE STARTER WAS KNOCKED ON SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE CONTACT PROBABLY RECEIVED A FAULTY STARTER. SINCE THE STARTER WAS STILL UNDER WARRANTY, THE MECHANIC STATED HE WOULD REPLACE IT FOR FREE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11016198
60,000 miles · Aug 14, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
I HAVE READ SEVERAL COMPLAINTS ABOUT CHEVY CAPTIVAS ONLINE TODAY AS I WAS SEARCHING FOR AN ANSWER FOR WHY MY CAR DIED ON ME TWICE WHILE DRIVING HOME THIS EVENING. ONCE WAS ON A HILL TURNING ONTO THE ROAD BEFORE MY HOME AND THE SECOND TIME WAS PULLING INTO MY APARTMENT COMPLEX. IF I WAS ON THE HIGHWAY OR THERE WAS A CAR COMING OV…
Read full complaint
I HAVE READ SEVERAL COMPLAINTS ABOUT CHEVY CAPTIVAS ONLINE TODAY AS I WAS SEARCHING FOR AN ANSWER FOR WHY MY CAR DIED ON ME TWICE WHILE DRIVING HOME THIS EVENING. ONCE WAS ON A HILL TURNING ONTO THE ROAD BEFORE MY HOME AND THE SECOND TIME WAS PULLING INTO MY APARTMENT COMPLEX. IF I WAS ON THE HIGHWAY OR THERE WAS A CAR COMING OVER THE HILL I COULD HAVE BEEN INJURED IN AN ACCIDENT. LATELY THE PARKING BREAK AND CHECK ENGINE LIGHTS HAVE BEEN COMING ON AND GOING OFF, ALSO I'VE HAD TIMES WHEN I'D GO TO START MY VEHICLE IT WOULD ACT AS IF THE BATTERY WAS DEAD. THE BATTERY WAS REPLACED A YEAR TO YEAR AND A HALF AGO SO I DON'T SUPPOSE THAT'S THE PROBLEM. ALSO THE DASHBOARD LIGHTS OFTEN FLICKER. WITH ALL OF THE COMPLAINTS ON THESE PROBLEMS I FEEL THERE IS SOMETHING REALLY WRONG WITH THE CAPTIVA AND A RECALL SHOULD BE ISSUED TO ADDRESS THE PROBLEMS DUE TO SAFETY CONCERNS. I HAVE THREE CHILDREN AND I DON'T WANT TO WORRY ABOUT MY CAR DYING WHILE DRIVING THEM TO OR FROM DAYCARE AND SCHOOL AND US GETTING IN AN ACCIDENT.
NHTSA ODI #11015255
10,000 miles · Jul 28, 2017
Electrical SystemParking BrakeSteering
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMERGENCY PARKING SIGNAL LIGHT WOULD SUDDENLY ILLUMINATE BEFORE THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER JIM LUPIENT CHEVROLET LOCATED IN BLOOMINGTON, MINNESOTA WHERE IT WAS DIAGNOSED THAT THE B…
Read full complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMERGENCY PARKING SIGNAL LIGHT WOULD SUDDENLY ILLUMINATE BEFORE THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER JIM LUPIENT CHEVROLET LOCATED IN BLOOMINGTON, MINNESOTA WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED. THE BODY CONTROL MODULE WAS REPLACED BUT THE FAILURE REOCCURRED 2 MONTHS LATER. IN ADDITION, IN 2013 THE POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #11011221
73,000 miles · Mar 30, 2017
Electrical System
MY 2012 CHEVY CAPTIVA SPORT SHUTS OFF WHILE I'M DRIVING IT! MY RADIO TURNS OFF AND ON, SO DOES MY A/C. MY KEY GETS STUCK IN THE IGNITION, ALL DASHBOARD LIGHTS COME ON, DIES COMPLETELY. WE'VE REPLACED THE BATTERY QUITE A FEW TIMES WITHIN A TWO YEAR PERIOD. IT IS NOT THE BATTERY. WE TOOK IT IN TO A CERTIFIED CHEVY DEALERSHIP FOR D…
Read full complaint
MY 2012 CHEVY CAPTIVA SPORT SHUTS OFF WHILE I'M DRIVING IT! MY RADIO TURNS OFF AND ON, SO DOES MY A/C. MY KEY GETS STUCK IN THE IGNITION, ALL DASHBOARD LIGHTS COME ON, DIES COMPLETELY. WE'VE REPLACED THE BATTERY QUITE A FEW TIMES WITHIN A TWO YEAR PERIOD. IT IS NOT THE BATTERY. WE TOOK IT IN TO A CERTIFIED CHEVY DEALERSHIP FOR DIAGNOSTIC TEST WHICH ENDED UP WITH ZERO RESULTS. SUPPOSEDLY THE CAUSE OF THESE ISSUES CANNOT BE FOUND. MY CAR HAS DIED OUT ON ME WHILE I'M DRIVING! I NEED ANSWERS OR SUGGESTIONS A.S.A.P. GM IS NOT BEING COOPERATIVE. I AM SO SCARED TO DRIVE MY ONLY CAR!
NHTSA ODI #10969629