2012 Chevrolet Captiva

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH. THE CONTACT HAD TO WIGGLE THE KEY TO REMOVE IT FROM THE IGNITION SWITCH. THE CONTACT ALSO WANTED TO ADVISE THAT WHEN THE KEY DID NOT RELEASE FROM THE IGNITION, THE CONTACT HAD TO DISCONNECT THE BATTERY TO BE ABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO CARIBBEAN AUTO MART (4523 CHARLOTTE AMALIE STREET SAINT THOMAS, VA 00802, (340)777-7600) WHERE A DIAGNOSTIC TESTING FOUND A FAILURE CODE AT THE SHIFTER ASSEMBLY CONNECTIONS. HOWEVER, THE DEALER WAS NOT CERTAIN THAT THE DIAGNOSTIC TEST LOCATED THE CORRECT FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,359.

WHILE DRIVING ON INTERSTATE HIGHWAY 40 IN OK AT 70 MPH THE VEHICLE STARTING DOING STRANGE THINGS. AT FIRST EVERY TIME YOU ENABLED THE TURN SIGNAL IT WOULD DISENGAGE THE CRUISE CONTROL. APPROXIMATELY 45 MINUTES LATER THE BRAKE LIGHT CAME ON AND THEN A MESSAGE APPEARED STATING A FAULT WITH THE TRACTION CONTROL AND THEN WITHIN A FEW MORE MINUTES THE ENGINE FAULT LIGHT CAME ON, THEN THE RADIO WENT OFF AND THE CLOCK DISPLAY WENT AWAY. WE PULLED OFF THE HIGHWAY AT A MCDONALD'S AND WHEN I TURNED THE VEHICLE OFF I COULD NOT REMOVE THE KEY FROM THE IGNITION. EVERYTHING ELECTRICAL WOULD NOT OPERATE AND THE VEHICLE WOULD NOT START. AT THIS POINT WE DECIDED TO HAVE BREAKFAST BEFORE CALLING A TOW SERVICE. WHEN WE FINISHED WITH BREAKFAST WE RETURNED TO THE VEHICLE AND IT STARTED. THE ENGINE FAULT LIGHT WAS STILL ON FOR A FEW MILES AND THEN WENT OUT AND EVERY THINK WORKED PROPERLY FOR THE REMAINING 1000 MILES OF THE TRIP TO PA.. THE NEXT DAY I SEARCHED THE INTERNET TO FIND SOME INFO ON THIS PROBLEM. THERE WERE MANY 2012 CAPTIVE OWNERS COMPLAINING ABOUT THE SAME PROBLEM. IT APPEARS TO BE SOMETHING WITH THE BATTERY CABLING. THE ONLY THING THAT APPEARED TO RESOLVE THE PROBLEM WAS CHANGING OUT THE CABLING TO THE BATTERY OR ADDING AN ADDITIONAL GROUND CABLE FROM THE BATTERY TO THE ENGINE.

WHILE DRIVING THE CAR, THE RADIO WILL SHUT OFF & ALL LIGHTS ON RADIO WILL GO OUT. AFTER SOME TIME APPROX. 3 TO 15 MINUTES THE RADIO WILL COME BACK ON BY ITSELF. THE AIR CONDITIONER FAN WOULD BE BLOWING ON HIGH AND SUDDENLY DROP TO A LOW SETTING AND THEN COME BACK ON IN A FEW ABOUT ABOUT 20 SEC. THESE PROBLEMS BECAME SIMULTANEOUS ALONG WITH THE EMERGENCY BRAKE INDICATOR LIGHT COMING ON, BOTH THE RED & AMBER EMERGENCY INDICATOR LIGHT. THE DEALERSHIP CALLED ME AND SAID THERE WERE BULLETINS WRITTEN ON THIS PROBLEM. THEY TOLD ME THE FIX IS A NEW ALTERNATOR AND ALL NEW BATTERY CABLES ALL THE WAY AROUND, WOULD FIX THE PROBLEM. THE COST WOULD BE $990. I HAVE JUST FINISHED PAYING $776 FOR AN AIR CONDITIONING TENSIONER BELT INSTALLATION BECAUSE THE ENGINE WAS SHAKING SIGNIFICANTLY AND MAKING LOUD NOISES. THE ENTIRE FRONT OF THE ENGINE NEEDED TO BE DISASSEMBLED FOR ACCESS. MY CAR HAS 45,306 MILES ON IT AND IT ALSO REQUIRED A TRANSMISSION AT 30,000 MILES, WHICH GM INSTALLED FREE. I AM CONVINCED THE ELECTRICAL SUB SYSTEM IN THIS CAR IS OF POOR DESIGN.