NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
80 reports54,500 miles · May 15, 2020
EngineSteering
TL* THE CONTACT OWNS 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED ABNORMALLY WHENEVER THE VEHICLE EXCEEDED 60 MPH. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED CONSTANTLY. STEW HANSEN HYUNDAI (11344 HICKMAN RD, CLIVE, IA 50325, 888-426-6396) WAS CONTACTED AND STATED THAT THE S…
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TL* THE CONTACT OWNS 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED ABNORMALLY WHENEVER THE VEHICLE EXCEEDED 60 MPH. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED CONSTANTLY. STEW HANSEN HYUNDAI (11344 HICKMAN RD, CLIVE, IA 50325, 888-426-6396) WAS CONTACTED AND STATED THAT THE STEERING WHEEL SENSOR MODULE NEEDED TO BE REPLACED AT A COST OF $1,000. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FOUR OTHER OCCASIONS WHERE THE CAMSHAFT WAS ALSO REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,500.
NHTSA ODI #11324652
80,000 miles · Apr 24, 2020
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST PURCHASED THE KEY FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, WITH THE VEHICLE STOPPED AND THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE CONTINUED MOVING. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND ACTIVATED THE P…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST PURCHASED THE KEY FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, WITH THE VEHICLE STOPPED AND THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE CONTINUED MOVING. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND ACTIVATED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER CHEVROLET OF MONROEVILLE (1600 GOLDEN MILE HWY, MONROEVILLE, PA 15146) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11322113
Mileage unknown · Feb 23, 2020
Steering
MY KEY KEEPS GETTING STUCK IN THE IGNITION AND WON'T COME . WHEN YOU TURN THE KEY TO TAKE IT OUT. IT WON'T TURN ALL THE WAY TO THE LOCK OPTION AND PULL OUT. THIS HAS HAPPENED MORE THAN ONCE
NHTSA ODI #11310839
70,000 miles · Dec 4, 2019
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SEIZED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOBILE CHEVROLET (LOCATED AT 2900 GOVERNMENT BLVD, MOBILE, AL 36606, (251) 545-4291), BUT THE FAILU…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SEIZED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOBILE CHEVROLET (LOCATED AT 2900 GOVERNMENT BLVD, MOBILE, AL 36606, (251) 545-4291), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11286903
139,000 miles · Nov 21, 2019
Unknown Or Other
KEY GETS STUCK IN IGNITION AFTER PUT IN PARK. HAVE TO RESTART AND MOVE GEAR SHIFTS UP AND DOWN THEN BACK TO PARK. IF THIS DON'T RELEQSE KEY I HAVE TO LEAVE IT AND THEN HAVE DEAD BATTERY.
NHTSA ODI #11281655
50,000 miles · Nov 6, 2019
Electrical SystemUnknown Or Other
KEY KEEPS GETTING STUCK IN THE IGNITION 75% OF THE TIME I TRY TO SHIFT IT OFF. IT WONT SHUT ALL THE WAY OFF EITHER. IT JUST GOES TO ACC. SEEMS LIKE A VERY VERY COMMON ISSUE. THIS NEEDS A RECALL AND GM SHOULD HAVE TO PAY FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11278361
117,300 miles · Oct 22, 2019
Electrical System
KEY STICKS IN IGNITION
NHTSA ODI #11270300
124,000 miles · Sep 23, 2019
Electronic Stability Control (esc)SteeringVehicle Speed ControlCrash
LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCIDENT ON INTERSTATE
NHTSA ODI #11257338
124,000 miles · Sep 23, 2019
Electrical SystemEngineSteering
STALLED, SLOWED SPEED, STOPPED. WILL NOT RESTART
NHTSA ODI #11257333
148,000 miles · Sep 12, 2019
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
ELECTRICAL PROBLEM. WILL NOT START AFTER TURNING OFF. 3RD TIME
NHTSA ODI #11255153
Official recalls
2Jun 28, 2012
GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET CAPTIVA SPORT PASSENGER VEHICLES MANUFACTURED FROM APRIL 26, 2012, THROUGH MAY 17, 2012. THESE VEHICLES FAIL TO CONFORM TO THE PARK BRAKE PERFORMANCE REQUIREMENTS FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "LIGHT VEHICLE BRAKE SYSTEMS." THE PARK BRAKE CABLE MAY NOT BE FULLY SEATED IN ITS CONNECTOR AND MAY SEPARATE FROM THE CONNECTOR. IF THIS OCCURS, THE PARK BRAKE WILL BECOME INOPERATIVE AND WILL NOT HOLD THE VEHICLE.
Consequence & remedy
Consequence: IF THE VEHICLE IS ON AN UNEVEN SURFACE, THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND ENSURE THAT THE PARK BRAKE CABLES ARE CONNECTED AND SECURE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Dec 19, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIRS MELTING POINT.
Consequence & remedy
Consequence: AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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