Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
1325–50K
1150–75K
1575–100K
12100–150K
2150K+
56 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it…
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My shifter doesn't recognize that its in park and won't let me remove my keys. It gets stuck on ACC and I can't turn my key/ignition to the off position. And for the 3rd time it's like popped outta gear. I bought it used. This started 2 months ago but for the 10 days its continually gotten worse. 8 outta 10 times I go to put it in park and I can't get key out. I haven't had it inspected or looked or anything else like that. I Googled it and i read up on how this is an issue for 2012 to 2014 Chevrolet Captiva. But no recall for 2012 year. I don't know what time do. There was no accidents regarding this issue.
NHTSA ODI #11728052
Mileage unknown · Sep 24, 2023
Electrical SystemSteeringVehicle Speed Control
Unknown, car will shut off while driving and turn back on while flashing service traction control. In some cases it will completely turn off and I will have to put transmission in park and re crank it in the middle of traffic. Power steering goes out while driving aswell as other issues. Locks go in and out while driving. No kno…
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Unknown, car will shut off while driving and turn back on while flashing service traction control. In some cases it will completely turn off and I will have to put transmission in park and re crank it in the middle of traffic. Power steering goes out while driving aswell as other issues. Locks go in and out while driving. No known cause to this as battery and alternator is good and I've replaced BCM and reprogrammed it but still having the same issue
NHTSA ODI #11546278
76,000 miles · May 3, 2021
Steering
KEY GETS LOCKED IN THE IGNITION. ALWAYS NOT SOMETIMES ALL THE TIME. JUST PURCHASED THIS VEHICLE IS PARKED AND CANT DRIVE IT WITHOUT LEAVING THE KEY INSIDE
NHTSA ODI #11414920
54,500 miles · May 15, 2020
EngineSteering
TL* THE CONTACT OWNS 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED ABNORMALLY WHENEVER THE VEHICLE EXCEEDED 60 MPH. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED CONSTANTLY. STEW HANSEN HYUNDAI (11344 HICKMAN RD, CLIVE, IA 50325, 888-426-6396) WAS CONTACTED AND STATED THAT THE S…
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TL* THE CONTACT OWNS 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED ABNORMALLY WHENEVER THE VEHICLE EXCEEDED 60 MPH. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED CONSTANTLY. STEW HANSEN HYUNDAI (11344 HICKMAN RD, CLIVE, IA 50325, 888-426-6396) WAS CONTACTED AND STATED THAT THE STEERING WHEEL SENSOR MODULE NEEDED TO BE REPLACED AT A COST OF $1,000. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FOUR OTHER OCCASIONS WHERE THE CAMSHAFT WAS ALSO REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,500.
NHTSA ODI #11324652
Mileage unknown · Feb 23, 2020
Steering
MY KEY KEEPS GETTING STUCK IN THE IGNITION AND WON'T COME . WHEN YOU TURN THE KEY TO TAKE IT OUT. IT WON'T TURN ALL THE WAY TO THE LOCK OPTION AND PULL OUT. THIS HAS HAPPENED MORE THAN ONCE
NHTSA ODI #11310839
124,000 miles · Sep 23, 2019
Electronic Stability Control (esc)SteeringVehicle Speed ControlCrash
LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCIDENT ON INTERSTATE
NHTSA ODI #11257338
124,000 miles · Sep 23, 2019
Electrical SystemEngineSteering
STALLED, SLOWED SPEED, STOPPED. WILL NOT RESTART
NHTSA ODI #11257333
42,900 miles · Sep 21, 2016
Steering
ONCE YOU TURN OFF THE VEHICLE THE KEY STAYS IN ACC AND DOES NOT COME OUT OF STEERING WHEEL COLUMB. SO YOU HAVE TO UNPLUG BATTERY IF YOU ARE OUT OF THE VEHICLE FOR ALONG TIME OR YOUR BATTERY WILL GO DEAD.
NHTSA ODI #10908408
55,000 miles · Apr 1, 2016
Steering
KEY STICKS IN IGNITION AND WILL NOT COME OUT WHEN IN PARK. AT TIMES CAR WILL NOT EVEN SHUT OFF. . KEY WILL NOT COME OUT OF IGNITION UNLESS YOU RESTART THE CAR. HAVE MOVED THE SHIFTER AND STEERING WHEEL AND PUSHED THE KEY IN AS ADVISED BY DEALERSHIP. STILL NO
GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET CAPTIVA SPORT PASSENGER VEHICLES MANUFACTURED FROM APRIL 26, 2012, THROUGH MAY 17, 2012. THESE VEHICLES FAIL TO CONFORM TO THE PARK BRAKE PERFORMANCE REQUIREMENTS FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "LIGHT VEHICLE BRAKE SYSTEMS." THE PARK BRAKE CABLE MAY NOT BE FULLY SEATED IN ITS CONNECTOR AND MAY SEPARATE FROM THE CONNECTOR. IF THIS OCCURS, THE PARK BRAKE WILL BECOME INOPERATIVE AND WILL NOT HOLD THE VEHICLE.
Consequence & remedy
Consequence: IF THE VEHICLE IS ON AN UNEVEN SURFACE, THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND ENSURE THAT THE PARK BRAKE CABLES ARE CONNECTED AND SECURE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIRS MELTING POINT.
Consequence & remedy
Consequence: AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Chevrolet Captiva Sport Problems, Complaints & Recalls | Skip That Year
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