Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
1325–50K
1150–75K
1575–100K
12100–150K
2150K+
56 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MA…
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INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MANY COMPLAINTS ON THIS VEHICLE TYPE. I HAVE NOT YET PROCEEDED WITH REPAIRS AT THIS TIME. THIS HAS BEEN OCCURRING SINCE APPROXIMATELY APRIL 2015.
NHTSA ODI #10778850
60,500 miles · Aug 25, 2015
Electrical System
ON WEDNESDAY, JULY 29, 2015 WHILE DRIVING HOME FROM WORK AROUND 5:30 PM MY CHARGING SYSTEM SIGNAL CAME ON AND MY AC STOPPED WORKING. I FIGURED THE CHARGING SYSTEM SIGNAL WAS AN INDICATION THAT MY AC HAD BROKEN AND I RESOLVED TO SCHEDULE AN APPOINTMENT FOR REPAIR. TEN (10) MINUTES AFTER THE CHARGING SYSTEM SIGNAL CAME ON MULTIPLE…
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ON WEDNESDAY, JULY 29, 2015 WHILE DRIVING HOME FROM WORK AROUND 5:30 PM MY CHARGING SYSTEM SIGNAL CAME ON AND MY AC STOPPED WORKING. I FIGURED THE CHARGING SYSTEM SIGNAL WAS AN INDICATION THAT MY AC HAD BROKEN AND I RESOLVED TO SCHEDULE AN APPOINTMENT FOR REPAIR. TEN (10) MINUTES AFTER THE CHARGING SYSTEM SIGNAL CAME ON MULTIPLE SIGNAL LIGHTS ON MY DASHBOARD STARTED FLASHING AND IMMEDIATELY MY CAR LOST ALL POWER AND STARTED DECELERATING. THIS OCCURRED WHILE I WAS DRIVING SEVENTY (70) MILES PER HOUR ON THE FREEWAY DURING RUSH HOUR TRAFFIC. I WAS ALSO IN THE FAR LEFT LANE OF A FOUR LANE HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO STEER MY CAR TO A RAMP WITHOUT BEING COLLIDING WITH ANOTHER CAR. AFTER EXITING THE FREEWAY I NARROWLY AVOIDED COLLIDING WITH A CAR THAT WAS IN FRONT OF ME AND I SWERVED JUST BARELY AVOIDING ROLLING INTO A DITCH. MY CAR CAME TO A HALT ALONG THE SIDE OF AN OFF-RAMP WHERE MY IT SAT FOR NEARLY TWO (2) HOURS, JUST BARELY OUT OF THE REACH OF EXITING TRUCKS AND CARS, AS I WAITED FOR AAA. I HAD MY CAR TOWED TO A HENDRICK CHEVROLET DEALERSHIP WHERE THE MECHANIC DETERMINED THAT MY ALTERNATOR WAS BROKEN AND NEEDED TO BE REPLACED. THE FEE WAS NINE HUNDRED FOURTEEN DOLLARS AND NINETY NINE CENTS ($914.99). I ASKED THE CHEVROLET DEALERSHIP WHY THIS HAPPENED AND IF I COULD HAVE DONE ANYTHING TO PREVENT IT. HE TOLD ME THAT THERE WAS NO WAY THAT A DEALERSHIP COULD HAVE DETECTED THAT THE ALTERNATOR WAS GOING BAD AND THAT FURTHER COMMENTED THAT HE WAS SURPRISED TO SEE THAT THE ALTERNATOR HAD GONE BAD WHEN MY CAR AT ITS LOW MILEAGE.
NHTSA ODI #10759076
68,000 miles · May 28, 2015
Air BagsElectrical System
WAS DRIVING DOWN THE INTERSTATE WHEN MY AIRBAG LIGHT CAME ON. IT STAYED ON FOR 8 MILES THEN SWITCHED OFF. I WAS DOING APPROX 68 MPH WHEN IT CAME ON, TURNED OFF WHEN I SLOWED DOWN AT 50 FOR ROAD CONSTRUCTION. HAD JUST PICKED THE VEHICLE UP FROM THE DEALER THAT MORNING AFTER HAVING A REAR AXLE BOOT/SHAFT SOMETHING LIKE THAT REP…
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WAS DRIVING DOWN THE INTERSTATE WHEN MY AIRBAG LIGHT CAME ON. IT STAYED ON FOR 8 MILES THEN SWITCHED OFF. I WAS DOING APPROX 68 MPH WHEN IT CAME ON, TURNED OFF WHEN I SLOWED DOWN AT 50 FOR ROAD CONSTRUCTION. HAD JUST PICKED THE VEHICLE UP FROM THE DEALER THAT MORNING AFTER HAVING A REAR AXLE BOOT/SHAFT SOMETHING LIKE THAT REPLACED UNDER WARRANTY.
NHTSA ODI #10722001
49,150 miles · May 18, 2015
Electrical System
MY 2012 CHEVROLET CAPTIVA SPORT 2LS IGNITION SWITCH IS FAULTY. THE KEY IS NOT REMOVABLE FROM IGNITION TO TURN VEHICAL OFF, IT STOPS IN THE ACCESSORY POSITION. SAFTY CONCERN IS THAT THE VEHICLE COULD POSSIBLY BECOME DISABLED NOT ALLOWING RESTART OF ENGINE OR INABILITY FOR THE KEY TO BE REMOVED CAUSING THE VEHICLE TO BE SHIFTED…
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MY 2012 CHEVROLET CAPTIVA SPORT 2LS IGNITION SWITCH IS FAULTY. THE KEY IS NOT REMOVABLE FROM IGNITION TO TURN VEHICAL OFF, IT STOPS IN THE ACCESSORY POSITION. SAFTY CONCERN IS THAT THE VEHICLE COULD POSSIBLY BECOME DISABLED NOT ALLOWING RESTART OF ENGINE OR INABILITY FOR THE KEY TO BE REMOVED CAUSING THE VEHICLE TO BE SHIFTED FORM PARK INTO GEAR. IT WOULD ALSO DRAIN THE POWER FROM THE BATTERY NOT ALLOWING IT TO BE RESTARTED. DEALERSHIP IS STATING THAT THERE WAS TO MUCH WEIGHT ON THE KEY RING, ONLY THE FACTORY KEY FOB IS ON THE KEY RING.
NHTSA ODI #10717185
25,000 miles · Sep 1, 2014
Electrical System
I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD S…
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I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD START AND EVERYTHING WOULD BE FINE. TOOK IT TO THE DEALER BOTH TIMES, BUT THEY LOOKED AT ME AS IF I WERE CRAZY. THEY KEPT CAR FOR A WEEK AT A TIME AND COULD NOT REPLICATE THE ISSUE. THEY WERE AS STUMPED AS ME. GOOD TO HEAR THAT MY CAR ISN'T THE ONLY ONE TO DO THIS. IT'S BEEN SEVERAL MONTHS SINCE THE LAST INCIDENT. HOPEFULLY IT HAS GONE AWAY. *TR
NHTSA ODI #10629880
35,947 miles · Apr 8, 2014
Electrical System
I BOUGHT THE SUV IN DEC. 2013. SINCE THIS TIME THE CAR HAS FAILED TO START TWICE. EACH TIME I HAD THE BATTERY BOOST AND THE CAR STARTED. I HAVE TAKEN THE TRUCK INTO MUNDAY CHEVERLOT. CHEVY AUTO MECHANICS AND OTHERS HAVE SAID MY BATTERY IS GOOD AND THEY DO NOT KNOW WHY THIS IS HAPPENING. WHEN THE SUV DOES NOT START I CANNOT RE…
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I BOUGHT THE SUV IN DEC. 2013. SINCE THIS TIME THE CAR HAS FAILED TO START TWICE. EACH TIME I HAD THE BATTERY BOOST AND THE CAR STARTED. I HAVE TAKEN THE TRUCK INTO MUNDAY CHEVERLOT. CHEVY AUTO MECHANICS AND OTHERS HAVE SAID MY BATTERY IS GOOD AND THEY DO NOT KNOW WHY THIS IS HAPPENING. WHEN THE SUV DOES NOT START I CANNOT REMOVE THE KEY. I TRY TO START THE CARS AND NOTHING HAPPENS. WHEN THIS HAPPENS I TRY TO REMOVE THE KEY AND I CANNOT. THE KEY SWITCH WILL NOT GO TO THE LOCK POSITION THEREFORE I CANNOT REMOVE THE KEY. THE REPRESENTATIVE AT THE DEALERSHIP TOLD ME I AM NOT SUPPOSE TO BE ABLE TO REMOVE THE KEY IN THIS TYPE OF SITUATION. NO ONE CAN TELL ME WHY OR WHAT TO DO WHEN THIS PROBLEM OCCURS. *TR
GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET CAPTIVA SPORT PASSENGER VEHICLES MANUFACTURED FROM APRIL 26, 2012, THROUGH MAY 17, 2012. THESE VEHICLES FAIL TO CONFORM TO THE PARK BRAKE PERFORMANCE REQUIREMENTS FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "LIGHT VEHICLE BRAKE SYSTEMS." THE PARK BRAKE CABLE MAY NOT BE FULLY SEATED IN ITS CONNECTOR AND MAY SEPARATE FROM THE CONNECTOR. IF THIS OCCURS, THE PARK BRAKE WILL BECOME INOPERATIVE AND WILL NOT HOLD THE VEHICLE.
Consequence & remedy
Consequence: IF THE VEHICLE IS ON AN UNEVEN SURFACE, THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND ENSURE THAT THE PARK BRAKE CABLES ARE CONNECTED AND SECURE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIRS MELTING POINT.
Consequence & remedy
Consequence: AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Chevrolet Captiva Sport Problems, Complaints & Recalls | Skip That Year