2017 Chevrolet Camaro

Chevrolet has a well documented issue with the automatic transmission on my car. This is the same model transmission in other cars as well. First issue: the stock transmission fluid was incorrect. This required repairs. The underlying issue is the torque converters and solenoid. Most recently, one solenoid got stuck and forced my car into Limp mode while driving. This caused the vehicle to force 4th gear and incapacitated my ability to control my speed correctly. I was forced to pull off to the side until the computer reset itself again. A less experienced driver could potentially get into a car accident without the ability to properly regulate speed

I would like to report a safety concern with my car having a strong shuddering or vibration, including the steering wheel which I’m unable to move. When this happens RPM remain below 3000 rpm as if the the gears were having trouble changing, the shaking remains while driving in the city at around 25-35 mph and highway speeds at around 65-76 mph. My car was under warranty when this started happening, the dealership flushed and replaced the transmission fluid and it took care of the problem for about 2000 miles (GM has several bulletins in regards to the “shake” on different model vehicles since 2014). When the shuddering returned, I returned to the freedom Chevrolet where I bought the vehicle (actual mileage 53768) and explained the shuddering returning. I was advised to leave the car which now has been at the dealership for months and they refuse to fix the problem stating it is out of warranty. I provided all the bulletins I found on related issue which GM has stated they fix the problem by swapping the transmission on new cars but nothing has been done on the cars that have the existing problem because “there is no recall” as the service advisor stated. This problem could’ve been resolved when I took the car the first time but I wasn’t aware of the severity of the problem or that I would have so much trouble with the dealership now. All I asked is to honor the warranty as the issue was brought up when the vehicle was still under warranty and has less than 60,000 miles.

The contact owns a 2017 Chevrolet Camaro. The contact stated that the steering wheel was shaking abnormally with several unknown warning lights illuminated. The vehicle was taken to a local dealer on three occasions, where an unknown diagnosis was provided. The vehicle was repaired, but the failure reoccurred. While driving at undisclosed speeds, the vehicle stalled. The vehicle was jump-started, but the failure persisted. Upon further investigation, the contact linked the failure to NHTSA Campaign Number: 25V175000 (Steering). The contact was concerned about driving the vehicle. The manufacturer was not contacted. The failure mileage was approximately 30,000.

Got trapped inside the car in 100 degree weather plus humidity. The car started the whole and operated perfectly fine while a message prompted on the dash. After doing a push to start that morning before work. The car runs for 10mins until it shuts off. That morning closed myself in to get ready to head to work. Remote not detected prompted. It said it three times that day. The last time it said it I was heading home after getting food. After a push to start that’s when it trapped me inside. Called 911 in Rocky Mount Nc. All they were worried about is a OnStar button. If I had to wait on them probably would’ve been dead. Cause they have to ask a multitude of questions. Rescuers never came. While OnStar was on speaker I thought to check to see if I had the app available to unlock the doors. Usually I don’t pay the bill for it thought the remote way was better. Due to the fact that the app takes a while to upload and could update at anytime as well as signal issues in certain places. Luckily it was setup on autopay. Although it did take a little while to load I was kind of at ease knowing OnStar was still on the speaker. Spoke with a Gm specialist about doing a recall. Instead expressed that, that’s if my vehicle is even eligible for an upgrade. Had suggested the installation of physical unlock levers instead they ignored the suggestion. This is a deadly safety hazard not only for myself but for others as well. Especially if they are not alert about it. When I found that the key fob wasn’t rechargeable inside the vehicle after being trapped inside it. I bought a battery from the Chevy company that was brand new but still a dead battery. Which caused me not to be able to start the vehicle at all. The only thing that help was recharging the battery on the Apple Watch charger by removing the battery from the key fob. Not everyone knows that and still isn’t a good and or safe reliable method to use cause of uncertainty of battery life. Let the car go back for this reason.

The contact owns a 2017 Chevrolet Camaro. The contact stated that while driving at various speeds, the power steering became inoperable. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the power steering functionality returned. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the power steering needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V086000 (STEERING); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.

While driving, the vehicle suddenly lost all electric power steering assist, making the steering extremely heavy and difficult to control. This occurred without warning and significantly increased the risk of a crash, especially at low speeds and during turns. The issue occurs intermittently and temporarily resolves after restarting the engine, which suggests an intermittent failure. The defect matches the description in GM’s active recall (GM Recall N252497020 / NHTSA Campaign 25V175000) for similar 2017 Chevrolet Camaro models, involving a faulty printed circuit board in the steering gear assembly. This failure has happened multiple times and creates an immediate safety hazard. I have not yet had the issue confirmed by a dealer because GM and the dealership are requiring me to pay a diagnostic fee, even though this is a known safety defect on similar vehicles. The steering system has not been inspected by the manufacturer at this time. A warning message stating “Service Power Steering” sometimes appears after the failure, but not every time. No other warning signs were present before the loss of assist. This problem has occurred during normal driving conditions on public roads.

Steering assist failure and is not included in the 2018 recall of other General Motors vehicles. The failure is as described in the cars under the recall. GM has no desire to cover this component failure. This is a serious safety issue as it still can be steered but with great effort and could result in a serious wreck. The car has 12,000 miles and garage kept. There are no check engine lights. The battery is good with a full charge. The engine temp is good. The car is currently at the GM dealership and I am being told that it will be my responsibility to pay for it.