2011 Chevrolet Camaro

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,028. *TR

I WAS TURNING RIGHT WHILE DRIVING THE VEHICLE AND THEN BY MISTAKE THE BACK RIGHT TIRE AND WHEEL HIT THE CURVE AND THAT MADE A LITTLE DAMAGE TO THE WHEEL AND THE WHEEL IS LITTLE BIT DIAGONAL. WORST CASE SCENARIO THE BEARINGS IS BROKEN. MY COMPLAINT IS WHY WOULD THE AIRBAGS DEPLOY THAT MOMENT WHILE THE IMPACT IS ONLY ON THE WHEEL? ALSO MY FRIEND WAS SITTING ON THE PASSENGER SEAT AND AFTER THE AIRBAG DEPLOYED THE POWDER THAT COMES OUT FROM IT GOT ON HIS SKIN AND HE GOT BURNED FROM IT, SINCE THAT IS A VERY DANGEROUS AND CAN CAUSE BURNS IF IT GETS ON UNPROTECTED SKIN, AND IT CAN SEVERELY IRRITATE THE LUNGS IF INHALED. THE MAIN POINT IS THE AIRBAG SHOULDN'T DEPLOY IN A SMALL DAMAGE AS THIS, I HAVE SAID THAT BECAUSE I EXPERIENCED IT WITH 2010 S600 MERCEDES BENZ, THE DAMAGE WAS WAY WAY WORSE THEN THE ONE ON THE CAMARO. THE DAMAGE ON THE S600 WAS TO WHEELS BROKEN AND THE BODY GOT EFFECTED AND THE ACCIDENT WAS VERY SIMILAR TO THE CAMARO AND THE AIRBAG ON THE S600 DIDN'T DEPLOY AND MERCEDES HAVE BETTER QUALITY AND MORE SAFETY THEN CHEVROLET. I WENT TO THE ROYAL CHEVROLET IN WEST BROAD STREET RICHMOND, VIRGINIA. THEY DIDN'T TREAT ME WELL THEY WERE TALKING TO ME AS CHILD THEY DIDN'T EVEN INSPECT THE CAR THEY JUST THE AIRBAGS DID WHAT IT SUPPOSE TO DO THAT WAS BY THE SERVICE MANAGER. I TOLD HIM THE DAMAGE WAS VERY MINOR AND THE DEPLOYMENT OF THE AIRBAG SHOULDN'T HAPPEN HE DIDN'T EVEN SAY ANYTHING HE WAS TRYING TO FLIP THE WHOLE THING ON ME. HE TOLD I HAVE NOTHING TO DO GO CALL GM. *TR

JUST PICKED UP CAR. IT WAS IN SHOP FOR TWO DAYS. CAR HAD A GRINDING AND SQUEALING IN THE STEERING. GM TECHNICAL ASSISTANCE TOLD THEM THE DISCONNECT SHAFT TO SEE WHERE NOISE WAS COMING FROM. DEALER HAD TO REPLACE ANGLE SENSOR AND SRS COIL FOR THE AIR BAG. PICK UP CAR AND WAS LIKE NEW AGAIN FOR ABOUT 35 MILE. I WAS BACKING INTO DRIVE WAY AND HEARD A SNAP FROM THE STEERING. NOW THE NOISE IS BACK AND STEERING IS WOBBLY AND CLUNKING ALONG WITH A STRONG SMELL OF POWER STEERING FLUID! I HAVE TO TAKE IT BACK TOMORROW FOR THEIR 4TH ATTEMPT, NEXT STEP LEMON LAWYER! *TR

[XXX] MARCH 7, 2012 GM PO BOX 33170 DETROIT, MI 48232-5170 RE: CASE [XXX] GREETINGS: I WISH TO FILE A FORMAL COMPLAINT REGARDING MY 2011 CAMARO 2SS/RS CONVERTIBLE. THE SAFETY CRITICAL PASSENGER AIR BAG (INFLATABLE RESTRAINT) DOES NOT WORK PROPERLY AND READS OFF WHEN A PASSENGER IN EXCESS OF 160 LBS IS IN THE PASSENGER SEAT. THIS PROBLEM IS INTERMITTENT, ABOUT 50% OF THE TIME, BUT REPRODUCIBLE. IT HAS BEEN ACKNOWLEDGED AND REPRODUCED ON MULTIPLE OCCASIONS BY CERTIFIED GM MECHANICS AT FREEWAY CHEVROLET IN CHANDLER, ARIZONA, WITH MULTIPLE EMPLOYEES OF FREEWAY CHEVROLET OF VARYING WEIGHTS IN THE PASSENGER SEAT. I HAVE SUMMARIZED THE REPAIR ATTEMPTS BELOW: DATEDAYS OUT OF SERVICEMILEAGECOMMENTS 6/28/201131,475MODULE REPLACEMENT 9/15/201122,246SENSOR AND MODULE REPLACEMENT 10/19/201122,856SENSOR REPLACEMENT 12/21/2011143,916REPROGRAM MODULE. SERVICE REP ABLE TO REPRODUCE PROBLEM ON THIS CAR BUT NO OTHER IDENTICAL MODELS WITH MULTIPLE PASSENGERS AND WEIGHTS. 3/5/201224,854REPRODUCED CONNECTED TO ODBC INTERFACE AT FREEWAY CHEVROLET WITH 160 LB PASSENGER IN CAR (MY WIFE). LEVEL 4 INDICATED ON ODBC (NON ADULT PASSENGER PRESENT). WIFE EXITED AND RE-ENTERED PASSENGER SEAT. LEVEL 6 INDICATED ON ODBC. WIFE SAT IN IDENTICAL CAR ON LOT AND PROBLEM COULD NOT BE REPRODUCED. THE LATEST RESPONSE ADVISED BY SHANE SCHMITT OF GM IS THE VEHICLE IS FUNCTIONING AS DESIGNED. THIS RESPONSE IS UNACCEPTABLE BECAUSE: 1.A 160 LB ADULT PASSENGER MUST ACTIVATE THE AIR BAG SENSOR. 2.THE ISSUE IS INTERMITTENT (ABOUT 50% OF THE TIME). THE SAME PERSON SHOULD NOT BE CLASSIFIED AS LEVEL 4 AND LEVEL 6 WITH THE SEAT IN THE IDENTICAL POSITION AND NO CHANGE IN BODY POSITION. 3.THIS INTERMITTENT ISSUE COULD NOT BE REPRODUCED IN ANY OTHER GM VEHICLE, INCLUDING AN IDENTICAL MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE FIRST FAILURE WAS AT 4500 MILES IN THE MIDDLE LANE AS CAR PULLED INFRONT AND WHEN I HIT THE BRAKES THE CAR WHEN INTO A SKID AND THE STEERING WHEEL LOCKED UP AT APPROX 40 MPH.THIS DEFECT DID NOT CRASH THE CAR. THE SECOND INCIDENT WAS AT APPROX 70 ON THE FREE WAY AS A CAR CAME THROUGH THE TRIANGLE AT A JUNCTION I HIT THE BRAKES THE STEERING WHEEL CRANKED ALL THE WAY TO THE RIGHT AND LOCKED UP AS DID THE BRAKING SYSTEM THROWING ME HEAD ON INTO A GUARD RAIL AT APPROX 60. THE AIR BAGS DID NOT DEPLOY AS WELL. THE FOLLOWING DAY AT THE CAR YARD WHILE THE KEY WAS INSERTED BY THE TECHNICIAN THE CAR SAID THAT AIRBAGS DEPLETED NEED REPLACING. *TR

TL- THE CONTACT OWNS A 2011 CHEVROLET CAMARO. THE CONTACT STATED THAT A TRUCK CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SEAT BELTS DID NOT RESTRAIN THE CONTACT PROPERLY. THE CONTACT SUSTAINED NECK INJURIES FROM THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS BUT WAS NOT INSPECTED FOR THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 11/29/11 *CN UPDATED 02/08/12 LAWYER ON BEHALF OF CONSUMER, REQUESTING A STATUS UPDATE 09/06/12

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO. WHEN THE CONTACT STARTED THE IGNITION, THE FRONT PASSENGER AIR BAG OFF INDICATOR LIGHT ILLUMINATED WHEN THE PASSENGERS SEAT WAS OCCUPIED WITH AN ADULT WHO WEIGHED 116 POUNDS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY WERE UNABLE TO DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500. UPDATED 07/20/11*LJ THE DEALER REPLACED THE PASSENGER SENSOR. UPDATED 07/29/11