Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
I purchased this vehicle on June 26, 2020. When the vehicle was serviced on May 13, 2021 it had 8,366 miles on it and the tread wear was recorded at 6/32". In late June/early July 2021, I noticed the rear end of the vehicle seemed to slide around corners which lead me to research on the internet the Michelin tires that were on…
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I purchased this vehicle on June 26, 2020. When the vehicle was serviced on May 13, 2021 it had 8,366 miles on it and the tread wear was recorded at 6/32". In late June/early July 2021, I noticed the rear end of the vehicle seemed to slide around corners which lead me to research on the internet the Michelin tires that were on the vehicle. I found a GM Service Bulletin 19-NA-078 dated January 2020 that found issues with these tires. The vehicle's alignment was fixed and that problem seemed to go away. The vehicle was serviced on October 29, 2021 and I was told new tires were needed before winter driving. The tread measurement was 5/32". I told the service department that I wanted to talk to Michelin about this because I felt their tires should last longer. On October 29, the vehicle had 13,332 miles on it. I spoke to a Michelin representative on Monday, November 8th after scanning and emailing in the service records from October 29th showing the tread measurement to be 5/32". The Michelin representative acknowledged that they did have the service records and the only thing needed was a phone call from Bergstrom - Middleton WI, an authorized Michelin dealer. Bergstrom was confident additional information would be needed on the tires and asked that I schedule an appointment to come back in with the vehicle. I did that today. Today I was told by Bergstrom that nothing could be done because the tires were at 5/32". The current mileage on my vehicle is less than 14,000 miles and all 4 of these tires need to be replaced. It appears from what I could find on the internet, a "safe tire" is one that has at least 6/32" tire tread so these tires, which I might add should not have worn out at 14,000 miles, are no longer safe. What boggles my mind is that this has been a known issue with these tires since January 2020, before I even purchased the vehicle. I feel mislead and given the run-around by GM and Michelin. Consumer stated Michelin has agreed to cover 70% of new tires. Consumer would like to clos
NHTSA ODI #11440265
35,000 miles · Mar 23, 2021
Tires
TL* THE CONTACT OWNS A 2019 CHEVROLET BLAZER EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CROSSCONTACT LX SPORT, TIRE SIZE: P265/45/R21, DOT NUMBER: A3XLWD313818. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE FRONT TIRE SLOWLY STARTED LOSING AIR. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER:…
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TL* THE CONTACT OWNS A 2019 CHEVROLET BLAZER EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CROSSCONTACT LX SPORT, TIRE SIZE: P265/45/R21, DOT NUMBER: A3XLWD313818. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE FRONT TIRE SLOWLY STARTED LOSING AIR. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V115000 (TIRES). THE CONTACT STATED THAT THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WOULD BE NO REIMBURSEMENT SINCE THE VEHICLE WAS NOT REPAIRED AT AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence & remedy
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.