1997 Chevrolet Blazer

AFTER APPROXIMATELY 30,000 MILES, MY LEASED S-10 BLAZER DEVELOPED A VIBRATION THAT IS NOTICEABLE WHEN DRIVING ABOVE 60 MPH. THE VIBRATION IS MOST NOTICEABLE AT 65 TO 70 MPH. THE LOCAL DEALER IN ROANOKE, VA HAS ACKNOWLEDGED THAT THERE IS A VIBRATION PROBLEM, BUT HAS BEEN UNABLE TO FIX THE PROBLEM. THEY ALSO TOLD ME THAT THEY HAD SEEN THE SAME PROBLEM IN OTHER BLAZERS WITH THE NEW BODY STYLE (SAME AS MINE).

WHILE DRIVING AT 60 MPH, DRIVER EASED OFF THE ACCELERATOR, ABOUT 2 SECONDS LATER, THE VEHICLE WENT FULL THROTTLE AND CONTINUED TO ACCELERATE PASS 100 MPH. THE CRUISE CONTROL WAS NOT BEING USED. DRIVER WAS ABLE TO SHUT OF THE IGNITION AND COAST VEHICLE TO A STOP SAFELY. THERE WAS NO CRASH OR INJURIES. THE BLAZER WAS TAKEN TO THE DEALERSHIP. THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

I WAS HAVING TROUBLE WITH RIDE QUALITY ON MY 1997 CHEVROLET BLAZER FOR QUITE SOME TIME. THE DEALERSHIP ROTATED AND BALANCED THE TIRES NUMEROUS TIMES AS WELL AS CHECKED THE ALIGNMENT SEVERAL TIMES. AFTER CHECKING MY OWNER'S MANUAL, I DETERMINED THAT THE TIRES WERE COVERED UNDER THE 3/36 MANUFACTURER'S WARRANTY. I ATTEMPTED TO HAVE THE TIRES REPLACED UNDER THIS WARRANTY. IT WAS DETERMINED BY THE SERVICE MANAGER THAT TWO OF THE TIRES HAD SEPARATED, BUT ALL FOUR WERE WORN OUT. I TOLD HIM THAT MAY BE TRUE, BUT THEY SHOULD STILL BE COVERED UNDER THE 3/36 WARRANTY. HE STATED THAT THEIR HANDS WERE TIED BECAUSE MICHELIN WOULD STATE THAT THESE WERE ONLY A 30K MILE TIRE AND WERE PAST THEIR USEFUL LIFE. I CONTACTED CHEVROLET CUSTOMER ASSISTANCE ON 11/25/98 TO ATTEMPT TO SOLVE THIS PROBLEM. THE PERSON I SPOKE WITH TOLD ME THE SAME THING. SINCE THE TIRES WERE WORN OUT, THEY COULD NOT REPLACE THEM. I TOLD HER THAT TWO OF THEM HAD SEPARATED AND ACCORDING TO MY OWNER'S MANUAL, THEY WERE COVERED UP TO 36K MILES. THE PERSON I WAS SPEAKING WITH TOLD ME THAT SHE WAS SORRY BUT THERE WAS NOTHING THAT THEY COULD DO AS FAR AS REPLACING THESE TIRES. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED. WITH THE TIRE SEPARATION OCCURRING, THIS COULD POSSIBLY CAUSE TIRE FAILURE LEADING TO AN ACCIDENT. THE CONSUMER ALSO BELIEVES THAT THEY ARE PROTECTED BY THEIR 3/36 WARRANTY FOR THE FULL TIME WHEN THEY ACTUALLY ARE NOT. CHEVROLET/GM NEEDS TO BE MADE TO EITHER UPGRADE THE TIRES THAT THEY ARE PUTTING ON THEIR VEHICLES OR THEY NEED TO SPECIFICALLY STATE THE MILEAGE RESTRICTIONS ON THE TIRES IN THEIR 3/36 WARRANTY EXPLANATION. THANK YOU FOR YOUR TIME AND ASSISTANCE IN THIS MATTER. SINCERELY, CHIP WRIGHT( DOT NUMBER: TIRE SIZE: P23570R15 )

FROM THE TIME WE PURCHASED THE VEHICLE, WE HAD NOT BEEN SATISFIED WITH THE WAY THE BRAKES FUNCTIONED. THREE TIMES FROM THE TIME OF PURCHASE TO THE DATE OF THE FIRST ACCIDENT, WE HAD THE VEHICLE IN FOR THE BRAKES TO BE CHECKED. INCLUDING SERVICE LESS THAN TWO WEEKS (3/14/98) BEFORE THE INITIAL ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR COLLISION REPAIR AND AT THAT TIME WE ASKED FOR IT TO BE TAKEN TO SERVICE FOR THE BRAKES TO BE FIXED BEFORE WE PICKED IT UP. WHEN WE CALLED TO CHECK ON THE STATUS, THE COLLISION MANAGER TOLD US THAT IT WOULD STILL BE A FEW DAYS BECAUSE HE PICKED IT UP FROM SERVICE WHEN THEY SAID IT WAS FINISHED AND THEY SAID THERE WAS NOTHING WRONG WITH THE BRAKES. HE PERSONALLY DROVE IT BACK TO COLLISION AND IMMEDIATELY TOOK IT BACK TO SERVICE BECAUSE HE KNEW THE BRAKES WERE NOT WORKING APPROPRIATELY. AFTER THAT WE WERE CONTACTED BECAUSE THEY FOUND TWO HYDRAULIC FLUID LEAKS IN THE REAR AND ALL THE BRAKE PADS NEEDED TO BE REPLACED. THIS AFTER THEY HAD SUPPOSEDLY CHECKED OUT THE BRAKES ON MARCH 14 AND TOLD US THERE WAS NOTHING WRONG WITH THEM. WE AGREED TO HAVE THEM DO THE WORK AND FOR THE FIRST DAY OR TWO THE BRAKES APPEARED TO BE WORKING BETTER. WITHIN A WEEK, HOWEVER, THEY WERE FUNCTIONING AS POORLY AS ALWAYS. THE VEHICLE WAS INVOLVED IN ANOTHER ACCIDENT ON 10/30/98. IT WAS ANOTHER SLOW-SPEED (20-25 MPH) ACCIDENT WHERE I SAW THE ACCIDENT HAPPENING, REACTED AND HAD TIME TO THINK ABOUT THE FACT THAT I WAS GOING TO CRASH. IN BOTH ACCIDENTS, IT WASN'T AS THOUGH THEY HAPPENED TOO QUICKLY TOO REACT TO. I WAS FULLY AWARE OF WHAT WAS HAPPENING, SLAMMED ON THE BRAKES, AND DID NOT STOP UNTIL HITTING THE OTHER VEHICLE. THERE IS ALSO A LOW, GRINDING NOISE AT THESE TIMES WHEN THE BRAKES DO NOT RESPOND BECAUSE THERE HAVE BEEN SEVERAL OTHER TIMES WHEN THEY HAVE NOT RESPONDED, BUT IT HAS NOT CAUSED AN ACCIDENT. I WAS NOT ISSUED A TICKET IN EITHER ACCIDENT AS BEING AT FAULT, HOWEVER MY INSURANCE HAS HAD TO PAY FOR THE REPAIR OF BOTH VEHICLES BECAUSE I HIT