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2013 Chevrolet Avalanche

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Chevrolet Avalanche do not stand out strongly from the model-year median of 82.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports2 injury reports

What owners actually said

82 reports
5,000 miles · Nov 26, 2018
Air BagsUnknown Or Other

RUBBING SOUND WHEN TURNING THE STEERING WHEEL,FIXED WHEN CAR WAS UNDER WARRANTY, WAS TOLD IT WAS THE AIR BAG. RUBBING SOUND HAS RETURNED. ALSO THERE ARE SEVERAL CRACKS IN THE DASHBOARD, WHICH COULD BE HAZARDOUS IF THE AIRBAGS WERE TO DEPLOY DURING A FRONT END COLLISION.

NHTSA ODI #11154107

45,000 miles · Nov 16, 2018
Unknown Or Other

POOR DASH DESIGN THAT CRACKED WHEN THE VEHICLE HIT 45,000 MILES. IT POSES A SAFETY CONCERN IF THE AIRBAG DEPLOYS BECAUSE THE CRACK IS IN THE CORNER SURROUNDING THE AIR BAG. NEITHER GM OR THE EXTENDED WARRANTY COMPANY WILL COVER THE COST OF REPAIRS. NEITHER SEEMS CONCERNED ABOUT THE SAFETY, BUT WHY SHOULD THEY BECAUSE IT'S NOT …

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POOR DASH DESIGN THAT CRACKED WHEN THE VEHICLE HIT 45,000 MILES. IT POSES A SAFETY CONCERN IF THE AIRBAG DEPLOYS BECAUSE THE CRACK IS IN THE CORNER SURROUNDING THE AIR BAG. NEITHER GM OR THE EXTENDED WARRANTY COMPANY WILL COVER THE COST OF REPAIRS. NEITHER SEEMS CONCERNED ABOUT THE SAFETY, BUT WHY SHOULD THEY BECAUSE IT'S NOT THEIR FAMILY ASSUMING ANY RISK.

NHTSA ODI #11152094

74,800 miles · Oct 29, 2018
Structure

CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.

NHTSA ODI #11143750

33,100 miles · Oct 15, 2018
Unknown Or Other

DASH HAS LARGE CRACK OVER GAUGE PANEL. AFTER RESEARCHING FOUND THAT SEVERAL THOUSANDS OF GM VEHICLES HAVE HAD THIS ISSUE WITH NO RECOURSE FROM GM. COSTING OWNERS OVER 2,000.00 TO REPAIR.

NHTSA ODI #11140382

50,000 miles · Sep 5, 2018
Unknown Or Other

CRACKS STARTED APPEARING ON THE CORNERS OF THE AIRBAG IN THE DASH OR OVER THE INSTRUMENT PANEL. I HAVE CONTACTED THE DEALER AND GM DIRECTLY WITH NO LUCK JUST AN ESTIMATE TO FIX. THIS ISSUE IS A DEFECT IN DESIGN AND REMAINS SAFETY ISSUE FOR ALL OWNER OF THESE VEHICLES. IF I WOULD BE IN AN ACCIDENT, THE BROKEN DASH PIECES COULD IM…

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CRACKS STARTED APPEARING ON THE CORNERS OF THE AIRBAG IN THE DASH OR OVER THE INSTRUMENT PANEL. I HAVE CONTACTED THE DEALER AND GM DIRECTLY WITH NO LUCK JUST AN ESTIMATE TO FIX. THIS ISSUE IS A DEFECT IN DESIGN AND REMAINS SAFETY ISSUE FOR ALL OWNER OF THESE VEHICLES. IF I WOULD BE IN AN ACCIDENT, THE BROKEN DASH PIECES COULD IMPACT THE OCCUPANTS AND CAUSE ADDITIONAL INJURYS.

NHTSA ODI #11124594

110,000 miles · Aug 7, 2018
Electronic Stability Control (esc)EngineVehicle Speed Control

STABILITRAK AND TRACTION CONTROL LIGHTS KEEP COMING ON AND CHECK ENGINE LIGHT. LOSES POWER AND STABILITY WHILE GOING UPHILL OR ACCELERATING. GM SERVICE OUT OF WARRANTY. LOOKED AT POSSIBLE RECALLS NONE AVAILABLE. NOTICED ALOT OF ISSUES REGARDING 5.3 V8 FROM 2010 TO 2013 GM MODELS. EXCESSIVE OIL CONSUMPTION ALSO. DO I JUST PAY FO…

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STABILITRAK AND TRACTION CONTROL LIGHTS KEEP COMING ON AND CHECK ENGINE LIGHT. LOSES POWER AND STABILITY WHILE GOING UPHILL OR ACCELERATING. GM SERVICE OUT OF WARRANTY. LOOKED AT POSSIBLE RECALLS NONE AVAILABLE. NOTICED ALOT OF ISSUES REGARDING 5.3 V8 FROM 2010 TO 2013 GM MODELS. EXCESSIVE OIL CONSUMPTION ALSO. DO I JUST PAY FOR A NEW ENGINE OR IS ANYONE DOING ANYTHING ABOUT THIS OVERSIGHT BY GM? THOUSANDS OF COMPLAINTS BUT NO ACCOUNTABILITY.

NHTSA ODI #11118318

43,000 miles · Aug 2, 2018
Air Bags

THE DASH CRACKED NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY AT THE TIME OF THE CRACK.

NHTSA ODI #11115414

Mileage unknown · Aug 1, 2018
Air Bags

CRACKED DASH PASSENGER SIDE BY AIR BAG. ALSO DRIVERS SIDE CRACKED DASH ABOVE INSTRUMENT PANEL. THIS VEHICLE HAS BEEN GARAGE KEPT MOST OF THE TIME. THIS CRACKED DASH MAY NOT LET AIR BAGS DEPLOY PROPERLY AND PRONE TO PIECES OF DASH FLYING AS POTENTIAL LETHAL WEAPONS AS SHARP PIECES COULD CAUSE PUNCTURE WOUNDS, EYES BLINDED, CART…

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CRACKED DASH PASSENGER SIDE BY AIR BAG. ALSO DRIVERS SIDE CRACKED DASH ABOVE INSTRUMENT PANEL. THIS VEHICLE HAS BEEN GARAGE KEPT MOST OF THE TIME. THIS CRACKED DASH MAY NOT LET AIR BAGS DEPLOY PROPERLY AND PRONE TO PIECES OF DASH FLYING AS POTENTIAL LETHAL WEAPONS AS SHARP PIECES COULD CAUSE PUNCTURE WOUNDS, EYES BLINDED, CARTOID ARTERY HIT ETC. FIRST NOTICED AFTER VEHICLE HAD JUST BEEN SETTING THE FIRST CRACK STARTED. DRIVERS SIDE CAME NEXT , AND IT IS EXTREMELY CRACKED. VIBRATES AND MAKES OBNOXIOUS NOISE. IT IS DISTRACTING TO DRIVER.

NHTSA ODI #11115214

Mileage unknown · Jul 6, 2018
Structure

DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL

NHTSA ODI #11109947

48,500 miles · Jul 2, 2018
Air BagsUnknown Or Other

THERE IS CRACK FROM THE EDGE OF THE AIRBAG ACROSS THE DASH TO THE DEFROSTER. I'VE RESEARCHED THIS AND DISCOVERED IT COULD POTENTIALLY SEND SHRAPNEL IF THE AIRBAGS ARE DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND THEY SAID IT IS NOT A COVERED PART UNDER THE EXTENDED WARRANTY. I'VE ALSO CONTACTED CHEVROLET DIRECTLY TO SEE IF THEY WO…

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THERE IS CRACK FROM THE EDGE OF THE AIRBAG ACROSS THE DASH TO THE DEFROSTER. I'VE RESEARCHED THIS AND DISCOVERED IT COULD POTENTIALLY SEND SHRAPNEL IF THE AIRBAGS ARE DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND THEY SAID IT IS NOT A COVERED PART UNDER THE EXTENDED WARRANTY. I'VE ALSO CONTACTED CHEVROLET DIRECTLY TO SEE IF THEY WOULD FIX THIS ISSUE. I JUST HEARD BACK FROM THEM AND THEY SAID THEY WILL NOT RECTIFY THE ISSUE. I DIDN'T WITNESS THE CRACK HAPPENING SO I COULDN'T ELABORATE ON WHETHER THE VEHICLE WAS IN MOTION OR JUST PARKED.

NHTSA ODI #11105080

Official recalls

2

21V053000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.