NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
111 reports102 miles · Aug 19, 2018
Power TrainStructure
MY TRANSMISSION WHEN TAKING OFF FAST SOUND LIKE IT'S IN NEUTRAL AND THEN WHEN I LET OFF THE FAST IT GOES IN GEAR. ALSO MY DASH BOARD IS CRACKING AND FOUND BE A SERIOUS AIRBAG ISSUE. I'VE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS AND A RECALL HASN'T BEEN ISSUED. THE RECALL NEEDS TO BE ISSUED SO I COULD BE FIXED ASAP. THIS IS A SER…
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MY TRANSMISSION WHEN TAKING OFF FAST SOUND LIKE IT'S IN NEUTRAL AND THEN WHEN I LET OFF THE FAST IT GOES IN GEAR. ALSO MY DASH BOARD IS CRACKING AND FOUND BE A SERIOUS AIRBAG ISSUE. I'VE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS AND A RECALL HASN'T BEEN ISSUED. THE RECALL NEEDS TO BE ISSUED SO I COULD BE FIXED ASAP. THIS IS A SERIOUS HAZARD.!!!
NHTSA ODI #11120938
112,000 miles · Aug 17, 2018
Unknown Or Other
I HAVE TWO CRACKS ON MY DASHBOARD. ONE DEVELOPED OVER THE AIR BAG ON THE PASSENGER SIDE ONE MORNING BEFORE LEAVING FOR WORK. THE TRUCK ALWAYS SITS IN THE SHADE AND OUT OF THE SUN...IT WASNT EVEN HOT THE DAY IT HAPPENED SO HEAT CAN'T POSSIBLY BE AN ISSUE. THE SECOND CRACK DEVELOPED ABOVE THE INSTRUMENT CLUSTER AND HAPPENED DURING…
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I HAVE TWO CRACKS ON MY DASHBOARD. ONE DEVELOPED OVER THE AIR BAG ON THE PASSENGER SIDE ONE MORNING BEFORE LEAVING FOR WORK. THE TRUCK ALWAYS SITS IN THE SHADE AND OUT OF THE SUN...IT WASNT EVEN HOT THE DAY IT HAPPENED SO HEAT CAN'T POSSIBLY BE AN ISSUE. THE SECOND CRACK DEVELOPED ABOVE THE INSTRUMENT CLUSTER AND HAPPENED DURING THE WINTER....I WAS DRIVING FROM CHICAGO TO WISCONSIN AND THE TRUCK HAD BEEN WARM FOR A GOOD HOUR ALREADY WHEN I HEARD A POP. LOOKED OVER THE DASH AND SAW THE CRACK!
NHTSA ODI #11120633
48,000 miles · Jun 27, 2018
Air BagsUnknown Or Other
DASHBOARD CRACKED IN 2 LOCATIONS, UNDER 50,000 MILES ON VEHICLE. ONE CRACK LOCATED NEAR PASSENGER SIDE AIR BAG THAT COULD BE DANGEROUS IN A CRASH AND EFFECT AIR BAG DEPLOYMENT. LARGE SCALE OF IDENTICAL DESIGN DEFECTS IN OTHER SIMILAR VEHICLES AND CHEVROLET WILL NOT REPLACE THE DAMAGED COMPONENT WITHOUT SIGNIFICANT COST TO OWNERS…
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DASHBOARD CRACKED IN 2 LOCATIONS, UNDER 50,000 MILES ON VEHICLE. ONE CRACK LOCATED NEAR PASSENGER SIDE AIR BAG THAT COULD BE DANGEROUS IN A CRASH AND EFFECT AIR BAG DEPLOYMENT. LARGE SCALE OF IDENTICAL DESIGN DEFECTS IN OTHER SIMILAR VEHICLES AND CHEVROLET WILL NOT REPLACE THE DAMAGED COMPONENT WITHOUT SIGNIFICANT COST TO OWNERS AND IF REPLACED WITH ONLY HAVE THE SAME PROBLEM AGAIN AS FLAW HAS NOT BEEN CORRECTED IN REPLACEMENT COMPONENT.
NHTSA ODI #11104278
Mileage unknown · Jun 21, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (DIMMITT CHEVROLET, 25485 US HIGHWAY 19TH NORTH, CLEARWATER, FLORIDA 33…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (DIMMITT CHEVROLET, 25485 US HIGHWAY 19TH NORTH, CLEARWATER, FLORIDA 33763) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
NHTSA ODI #11103043
Mileage unknown · May 24, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11097840
50,000 miles · Apr 11, 2018
Air BagsUnknown Or Other
CRACKED DASH IN MULTIPLE AREAS AROUND THE FRONT AIRBAGS.
NHTSA ODI #11084549
Mileage unknown · Mar 29, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (T…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (TERRY CULLEN SOUTHLAKE CHEVROLET DEALERSHIP ((770) 968-4444 LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11081994
71,000 miles · Feb 10, 2018
Unknown Or Other
THE DASHBOARD HAS CRACKED IN MANY PLACES LEAVING SOME PIECES LOOSE, WITH SOME OF THE PIECES SHARP. IF THE AIRBAGS WERE TO DEPLOY, THOSE PIECES COULD BE THROWN INTO PASSENGER FACES
NHTSA ODI #11072046
Mileage unknown · Jan 31, 2018
Air Bags
PART IS NOT AVAILABLE FROM CHEVY NEED HELP ASAP CRITICAL RECALL LIFES METTER
NHTSA ODI #11066102
Mileage unknown · Jan 15, 2018
Air BagsUnknown Or Other
TAKATA RECALL ; CRACKED DASH
NHTSA ODI #11062777
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗