NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
111 reports5,000 miles · Jan 4, 2016
Power Train
WHEN TURNING THE REAR DIFFERENTIAL MOMENTARILY LOCKS UP SOUNDING LIKE LITTLE SKIDS. DURING NORMAL SLOW ACCELERATIONS THE ISSUE CAUSES THE TRUCK TO LUNGE OR BUMP FEELING LIKE IT IS COMING FROM THE DIFFERENTIAL. SINCE I FISRT PURCHASED THE THRUCK NEW FROM THE DEALER THERE HAS ALWAYS BEEN AN ISSUE WITH CLUNKING FROM THE DRIVETRA…
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WHEN TURNING THE REAR DIFFERENTIAL MOMENTARILY LOCKS UP SOUNDING LIKE LITTLE SKIDS. DURING NORMAL SLOW ACCELERATIONS THE ISSUE CAUSES THE TRUCK TO LUNGE OR BUMP FEELING LIKE IT IS COMING FROM THE DIFFERENTIAL. SINCE I FISRT PURCHASED THE THRUCK NEW FROM THE DEALER THERE HAS ALWAYS BEEN AN ISSUE WITH CLUNKING FROM THE DRIVETRAIN. DEAL SAID THEY COULD FIND IDENTIFY ANYTHING.
NHTSA ODI #10817596
125,000 miles · Dec 15, 2015
Unknown Or Other
DASHBOARD ON PASSENGER SIDE RIGHT ABOVE AIRBAG HAS CRACKED. NOTICED IT WHEN GETTING INTO VEHICLE AFTER FINISHING WORK AROUND 4:15PM. IT WAS PARKED IN THE SHADE SINCE 7:45AM ON A COOL FALL SUNNY DAY. I'M WORRIED IN THE EVENT OF AN ACCIDENT, THE AIRBAG COULD POSSIBLY DEPLOY SHRAPNEL FROM THE BROKEN DASH AND HURT SOMEONE. SEARC…
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DASHBOARD ON PASSENGER SIDE RIGHT ABOVE AIRBAG HAS CRACKED. NOTICED IT WHEN GETTING INTO VEHICLE AFTER FINISHING WORK AROUND 4:15PM. IT WAS PARKED IN THE SHADE SINCE 7:45AM ON A COOL FALL SUNNY DAY. I'M WORRIED IN THE EVENT OF AN ACCIDENT, THE AIRBAG COULD POSSIBLY DEPLOY SHRAPNEL FROM THE BROKEN DASH AND HURT SOMEONE. SEARCHING ONLINE SHOWS THIS IS A COMMON ISSUE WITH THE GMT900 PLATFORM TRUCKS FROM 2007-2011 AND GM IS NOT DOING MUCH IF ANYTHING ABOUT IT.
NHTSA ODI #10810208
55,000 miles · Dec 1, 2015
Unknown Or Other
THE DASH OF MY 2010 AVALANCHE IS CRACKED NEAR THE PASSENGER AIRBAG. THIS CRACK APPEARED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. NOW THE CENTER CENTER CONNECTION OF THE DASH PANEL HAS CRACKED AS WELL CREATING DISTRACTING NOISES. MOST IMPORTANTLY, THE CRACKED PIECE AROUND THE AIRBAG AREA COULD BECOME A SHARP PROJECT…
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THE DASH OF MY 2010 AVALANCHE IS CRACKED NEAR THE PASSENGER AIRBAG. THIS CRACK APPEARED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. NOW THE CENTER CENTER CONNECTION OF THE DASH PANEL HAS CRACKED AS WELL CREATING DISTRACTING NOISES. MOST IMPORTANTLY, THE CRACKED PIECE AROUND THE AIRBAG AREA COULD BECOME A SHARP PROJECTILE IF THE AIRBAG IS DEPLOYED.
NHTSA ODI #10807853
45,000 miles · Nov 24, 2015
Structure
TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE AIR BAGS AREA TO THE VENTS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE…
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TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE AIR BAGS AREA TO THE VENTS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MIGHT INADVERTENTLY DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 .
NHTSA ODI #10806529
59,000 miles · Oct 27, 2015
EngineVehicle Speed Control
IMMEDIATELY UPON STARTING MY TRUCK, WHILE IN PARK, THE DASHBOARD INDICATED THE VEHICLE WAS IN REDUCED ENGINE POWER MODE AND THE CHECK ENGINE LIGHT CAME ON AND THE STABILITRAK WAS DISABLED. THE TRUCK WOULD NOT ACCELERATE PROPERLY AND WOULD ONLY DRIVE APPROXIMATELY 25 MPH. THIS IS THE 5TH TIME THIS HAS OCCURRED ON THIS VEHICLE. …
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IMMEDIATELY UPON STARTING MY TRUCK, WHILE IN PARK, THE DASHBOARD INDICATED THE VEHICLE WAS IN REDUCED ENGINE POWER MODE AND THE CHECK ENGINE LIGHT CAME ON AND THE STABILITRAK WAS DISABLED. THE TRUCK WOULD NOT ACCELERATE PROPERLY AND WOULD ONLY DRIVE APPROXIMATELY 25 MPH. THIS IS THE 5TH TIME THIS HAS OCCURRED ON THIS VEHICLE. THE DEALERSHIP INFORMED ME THAT IT IS THE ACCELERATOR PEDAL POSITIONING SENSOR, WHICH IS THE SAME ISSUE IT HAS HAD EACH OF THE PREVIOUS 4 TIMES TIME. IT HAPPENED 7 TIMES ON MY 2007 TAHOE AND EACH TIME IT WAS THE ACCELERATOR PEDAL POSITIONING SENSOR (WHICH IS THE REASON WE SOLD IT). WE ARE THANKFUL THAT THIS TIME IT OCCURRED WITH THE VEHICLE IN PARK, THIS HAS HAPPENED IN THIS TRUCK ON THE HIGHWAY AND THAT WAS VERY DANGEROUS!!
NHTSA ODI #10786336
65,000 miles · Oct 20, 2015
Unknown Or Other
THE DASHBOARD ON MY TRUCK HAS DEVELOPED TWO CRACKS, ONE IS IN THE HUMP OVER THE INSTRUMENT GAUGES ON THE DRIVERS SIDE AND THE OTHER IS ON THE CORNER OF THE CUT OUT FOR THE PASSENGER AIR BAG.
NHTSA ODI #10783726
84,800 miles · Sep 9, 2015
Structure
THE DASHBOARD IS CRACKING FOR NO APPARENT REASON. ONE CRACK NEAR THE AIRBAG ON THE PASSENGER SIDE, THE SECOND ONE IS DIRECTLY ABOVE THE SPEEDOMETER AND GAGES.
NHTSA ODI #10762693
92,000 miles · Jun 16, 2015
Air Bags
RECENTLY THE DASHBOARD OF MY TRUCK KEEPS CRACKING AND EVERYDAY MORE CRACKS APPEAR OR THE ONES THAT ARE ALREADY VISIBLE, JUST KEEP GETTING WORSE. I AM CONCERNED FOR MY PASSENGERS AS WELL AS MY OWN SAFETY BECAUSE THE CRACKS OF THE DASHBOARD ARE RIGHT NEXT TO WHERE THE AIRBAG WOULD DEPLOY. THE CRACKS CAN AFFECT THE DEPLOYMENT OF MY…
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RECENTLY THE DASHBOARD OF MY TRUCK KEEPS CRACKING AND EVERYDAY MORE CRACKS APPEAR OR THE ONES THAT ARE ALREADY VISIBLE, JUST KEEP GETTING WORSE. I AM CONCERNED FOR MY PASSENGERS AS WELL AS MY OWN SAFETY BECAUSE THE CRACKS OF THE DASHBOARD ARE RIGHT NEXT TO WHERE THE AIRBAG WOULD DEPLOY. THE CRACKS CAN AFFECT THE DEPLOYMENT OF MY AIRBAG WITH THE POSSIBILITY OF INJURY WORSE THEN IF THE AIRBAG WERE TO DEPLOY CORRECTLY. I AM ALSO CONCERNED THAT IF I WERE TO GET INTO AN ACCIDENT, THAT THESE CRACKED PIECES OF THE DASHBOARD WOULD BE PROJECTED FROM THE DASH AND CAN DO FURTHER HARM TO MY PASSENGERS AND OR MYSELF.
NHTSA ODI #10725453
62,115 miles · Jun 7, 2015
Air BagsUnknown Or Other
DASHBOARD CRACK IN THE CORNER OF THE PASSENGER SIDE AIRBAG.
NHTSA ODI #10723814
80,500 miles · May 25, 2015
Unknown Or Other
DROVE OVER RRX AT 7MPH AND THEN THE DASH CRACKED IN 2 PLACES, 1 FROM WINDSHIELD TO AIRBAG OPENING, AND ONE FROM WINDSHIELD TO DRIVER CONSOLE AREA. PIECES ARE NOW VISIBLE CLOSE TO CORNER FOR AIR BAG ON PASSENGER SIDE
NHTSA ODI #10721326
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗