NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
51 reportsClear category filter117,000 miles · Oct 5, 2017
Air BagsUnknown Or Other
DASH CRACKED IN MULTIPLE LOCATIONS, ONE OVER THE INSTRUMENT PANEL, SECOND ONE UPPER LEFT OF PASSENGER AIRBAG, THIRD ONE UPPER RIGHT OF SAME AIRBAG. CENTER CLIP ON MAIN PART OF DASH BEHIND SPEAKER BROKE OFF DUE TO POOR DESIGN/CHEAP MATERIAL. FIRST NOTICED DASH VIBRATING WHEN VEHICLE IN MOTION ON HIGHWAY, DOWNHILL FROM THERE. T…
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DASH CRACKED IN MULTIPLE LOCATIONS, ONE OVER THE INSTRUMENT PANEL, SECOND ONE UPPER LEFT OF PASSENGER AIRBAG, THIRD ONE UPPER RIGHT OF SAME AIRBAG. CENTER CLIP ON MAIN PART OF DASH BEHIND SPEAKER BROKE OFF DUE TO POOR DESIGN/CHEAP MATERIAL. FIRST NOTICED DASH VIBRATING WHEN VEHICLE IN MOTION ON HIGHWAY, DOWNHILL FROM THERE. TOOK TO DEALER AND GM, UNWILLING TO REPAIR/REPLACE WITHOUT $. QUICK SEARCH SHOWS IT TO BE A MAJOR ISSUE IN 2007+ AVALANCHES, SUBURBANS, TAHOES, ESCALADES, SIERRAS, SILVERADOS. NOT SURE WHAT IMPACT THESE CRACKS WILL HAVE ON AIRBAG DEPLOYMENT/PASSENGER SAFETY.
NHTSA ODI #11031883
54,000 miles · Sep 25, 2017
Unknown Or Other
DASH BOARD CRACKED NEAR STEALING COLUMN WHILE VEHICLE WAS STATIONARY. WENT ONLINE AND FOUND THIS IS A COMMON ISSUE WITH 07-13 GM TRUCKS AND SUVS. THIS COULD END UP AS A SAFETY ISSUE BECAUSE IF THE DASH CRACKS MORE WHILE DRIVING PIECES COULD FLY UP AND HIT DRIVER CAUSING AN ACCIDENT. THIS REALLY NEEDS TO BE LOOKED AT AND GM NEE…
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DASH BOARD CRACKED NEAR STEALING COLUMN WHILE VEHICLE WAS STATIONARY. WENT ONLINE AND FOUND THIS IS A COMMON ISSUE WITH 07-13 GM TRUCKS AND SUVS. THIS COULD END UP AS A SAFETY ISSUE BECAUSE IF THE DASH CRACKS MORE WHILE DRIVING PIECES COULD FLY UP AND HIT DRIVER CAUSING AN ACCIDENT. THIS REALLY NEEDS TO BE LOOKED AT AND GM NEEDS TO RECALL THESE DASH BOARDS. POOR DESIGN. THERE IS NO SUPPORT IN THE MIDDLE OF THE DASH. THE ONLY SUPPORT IS ON EITHER END OF THE WINDSHIELD VENTS.
NHTSA ODI #11025234
70,000 miles · Aug 31, 2017
Unknown Or Other
THE DASH STARTED CRACKING IN 4 PLACES AND IS NOW FALLING APART.
NHTSA ODI #11020718
Mileage unknown · Jun 18, 2017
Electronic Stability Control (esc)Unknown Or Other
MY DASHBOARD CRACKED FOR NO REASON. IT'S BEEN KEPT OUT OF THE SUN AND HIGH TEMPERATURES. ALSO BACK UP SENSORS STOPPED WORKING, I HAD THEM REPLACED BY THE DEALER. BUT ONLY LASTED 6 MONTHS
NHTSA ODI #10995764
Mileage unknown · Jun 13, 2017
Unknown Or Other
MY DASHBOARD IS CRACKING AND PIECES ARE FALLING OFF. THERE IS NOW A BAD RATTLE AND I'M AFAID IF THERE IS A ACCIDENT, THE DASH WILL FALL APART AND SHARP PIECES OF DASH WILL FLY AROUND THE CAB.
NHTSA ODI #10994925
51,000 miles · May 23, 2017
Unknown Or Other
CRACK IN DASHBOARD BY AIRBAG CONCERNING IF AIRBAG DEPLOYED COULD BE RIPPED BY BROKEN PLASTIC OF DASH OR POSSIBLY PROJECT PLASTIC THROUGHOUT VEHCILE INJURING PASSENGERS. SEEMS TO BE A COMMON PROBLEM IN SEVERAL MODELS OF GM FROM 2007-2013 AND GM REFUSES TO ADDRESS THE PROBLEM OR HELP WITH REPLACING THE BROKEN PARTS.
NHTSA ODI #10991266
73,000 miles · May 10, 2017
Air BagsUnknown Or Other
ANOTHER FAULTY GM DASHBOARD. FLAPS AROUND WHILE DRIVING - CENTER CLIP BLOWN OUT WITH NO STRUCTURAL SUPPORT TO HOLD TWO PIECES TOGETHER. LEADING CAUSE OF DASHBOARD CRACKING IN SIMILAR GM VEHICLES. CONCERN OVER AIR BAG EFFECTIVENESS ON ACCOUNT OF THIS ISSUE.
NHTSA ODI #10984640
76 miles · Mar 5, 2017
Unknown Or Other
CRACKING DASHBOARD
NHTSA ODI #10958709
Mileage unknown · Jan 18, 2017
Unknown Or Other
TAKATA RECALL I HAVEN'T RECEIVED ANY RECALL NOTICE. NO ACCIDENT JUST WANT ANY DEFICIENCY INVOLVED IN THE RECALL CORRECTED. LOOKING FOR ANY NOTICE.
NHTSA ODI #10946157
60,000 miles · Nov 25, 2016
Unknown Or Other
CRACKED DASHBOARD OVER AIR BAG
NHTSA ODI #10927829
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗