NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
53 reportsClear category filter117,000 miles · Oct 5, 2017
Air BagsUnknown Or Other
DASH CRACKED IN MULTIPLE LOCATIONS, ONE OVER THE INSTRUMENT PANEL, SECOND ONE UPPER LEFT OF PASSENGER AIRBAG, THIRD ONE UPPER RIGHT OF SAME AIRBAG. CENTER CLIP ON MAIN PART OF DASH BEHIND SPEAKER BROKE OFF DUE TO POOR DESIGN/CHEAP MATERIAL. FIRST NOTICED DASH VIBRATING WHEN VEHICLE IN MOTION ON HIGHWAY, DOWNHILL FROM THERE. T…
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DASH CRACKED IN MULTIPLE LOCATIONS, ONE OVER THE INSTRUMENT PANEL, SECOND ONE UPPER LEFT OF PASSENGER AIRBAG, THIRD ONE UPPER RIGHT OF SAME AIRBAG. CENTER CLIP ON MAIN PART OF DASH BEHIND SPEAKER BROKE OFF DUE TO POOR DESIGN/CHEAP MATERIAL. FIRST NOTICED DASH VIBRATING WHEN VEHICLE IN MOTION ON HIGHWAY, DOWNHILL FROM THERE. TOOK TO DEALER AND GM, UNWILLING TO REPAIR/REPLACE WITHOUT $. QUICK SEARCH SHOWS IT TO BE A MAJOR ISSUE IN 2007+ AVALANCHES, SUBURBANS, TAHOES, ESCALADES, SIERRAS, SILVERADOS. NOT SURE WHAT IMPACT THESE CRACKS WILL HAVE ON AIRBAG DEPLOYMENT/PASSENGER SAFETY.
NHTSA ODI #11031883
135,000 miles · Aug 8, 2017
Air Bags
DASHBOARD CRACKED AT CORNER OF AIRBAG. POSSIBLE RISK OF BODILY INJURY WITH DEPLOYMENT OF AIRBAG ON PASSENGER SIDE
NHTSA ODI #11013608
Mileage unknown · Jun 27, 2017
Air Bags
I AM CONCERNED THAT THERE ARE NO REPLACEMENTS FOR THE FAULTY TAKATA AIRBAGS. I CALLED THE DEALERSHIP, AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. THEY WOULD NOT EVEN HAVE AN AIRBAG REPLACEMENT AT MY OWN EXPENSE TO REPLACE THE FAULTY TAKATA AIRBAGS. DO I HAVE TO BE KILLED OR SOMEONE ELSE IN MY TRUCK KILLED BEFORE SOMETHIN…
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I AM CONCERNED THAT THERE ARE NO REPLACEMENTS FOR THE FAULTY TAKATA AIRBAGS. I CALLED THE DEALERSHIP, AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. THEY WOULD NOT EVEN HAVE AN AIRBAG REPLACEMENT AT MY OWN EXPENSE TO REPLACE THE FAULTY TAKATA AIRBAGS. DO I HAVE TO BE KILLED OR SOMEONE ELSE IN MY TRUCK KILLED BEFORE SOMETHING IS DONE?
NHTSA ODI #11001669
Mileage unknown · May 12, 2017
Air Bags
TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. …
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TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 07/21/17 *BF *AS
NHTSA ODI #10985095
73,000 miles · May 10, 2017
Air BagsUnknown Or Other
ANOTHER FAULTY GM DASHBOARD. FLAPS AROUND WHILE DRIVING - CENTER CLIP BLOWN OUT WITH NO STRUCTURAL SUPPORT TO HOLD TWO PIECES TOGETHER. LEADING CAUSE OF DASHBOARD CRACKING IN SIMILAR GM VEHICLES. CONCERN OVER AIR BAG EFFECTIVENESS ON ACCOUNT OF THIS ISSUE.
NHTSA ODI #10984640
120,000 miles · May 8, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE COM…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE COMPARTMENT THAT HELD THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE COMPARTMENT THAT HELD THE AIR BAG WAS ABLE TO BE REPAIRED, BUT THE PART WAS UNAVAILABLE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *AS
NHTSA ODI #10984272
Mileage unknown · May 1, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN
NHTSA ODI #10981567
Mileage unknown · Apr 13, 2017
Air Bags
TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. …
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TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/08/17*LJ *CN
NHTSA ODI #10972257
60,000 miles · Oct 17, 2016
Air BagsStructure
DURING THE CALENDAR YEAR 2016, I HAVE EXPERIENCED TWO(2) SEVERE DASHBOARD CRACKS. ONE CRACK IN FRONT OF MY INSTRUMENT CLUSTER OCCURRED WHILE DRIVING AS I HEARD IT "CRACK". THE OTHER CRACK APPEARED ON THE PASSENGER SIDE ABOVE THE AIR BAG PANEL. I AM NOT SURE WHEN THIS CRACK APPEARED, BUT CONCERNS ME RELATIVE TO THE AIR BAG OPE…
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DURING THE CALENDAR YEAR 2016, I HAVE EXPERIENCED TWO(2) SEVERE DASHBOARD CRACKS. ONE CRACK IN FRONT OF MY INSTRUMENT CLUSTER OCCURRED WHILE DRIVING AS I HEARD IT "CRACK". THE OTHER CRACK APPEARED ON THE PASSENGER SIDE ABOVE THE AIR BAG PANEL. I AM NOT SURE WHEN THIS CRACK APPEARED, BUT CONCERNS ME RELATIVE TO THE AIR BAG OPERATION/SAFETY. I HAVE DRILLED HOLES AT THE END OF THE CRACK ON THE DRIVER SIDE IN AN ATTEMPT TO STOP THE PROGRESSION, BUT THE CRACK CONTINUES TO GET LARGER. THE DASH APPARENTLY IS BECOMING BRITTLE AND THE CRACKS ARE CONTINUING TO GROW. I CAN ONLY ASSUME THAT SOON I WILL HAVE PIECES OF THE DASH COME OFF EXPOSING ELECTRICAL WIRING AND COMPONENTS BELOW THE DASH. DUE TO THE SAFETY CONCERNS AND APPEARANCE ASPECTS, I AM HAVING THE DASH REPLACED BY MY DEALERSHIP AT A COST TO ME OF ALMOST $1,000. I HAVE SEEN MANY COMPLAINTS OF THIS COMPONENT DEFECT ON THE INTERNET, AND AM SURPRISED THAT GM DOES NOT ISSUE A RECALL. *TR
NHTSA ODI #10916615
Mileage unknown · Oct 15, 2016
Air BagsUnknown Or Other
I HAVE HAD MY CHEVROLET AVALANCHE DASHBOARD REPAIRED TWICE FOR CRACKING/RATTLING. THE ISSUE SEEMS TO BE THAT THE CLASP UNDERNEATH THE CENTER SPEAKER OF THE DASH IS FAULTY AND BREAKS EASILY. THIS CAUSES THE RATTLING WHICH CAUSES THE CRACKING. THE CRACKS APPEAR RIGHT ABOVE THE INSTRUMENT GAUGE AND THE PASSENGER AIRBAG. THE CON…
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I HAVE HAD MY CHEVROLET AVALANCHE DASHBOARD REPAIRED TWICE FOR CRACKING/RATTLING. THE ISSUE SEEMS TO BE THAT THE CLASP UNDERNEATH THE CENTER SPEAKER OF THE DASH IS FAULTY AND BREAKS EASILY. THIS CAUSES THE RATTLING WHICH CAUSES THE CRACKING. THE CRACKS APPEAR RIGHT ABOVE THE INSTRUMENT GAUGE AND THE PASSENGER AIRBAG. THE CONCERN IS THAT IF CRACKED BADLY ENOUGH, IT COULD SEND PIECES OF PLASTIC EVERYWHERE IN THE CASE OF AN AIRBAG DEPLOYMENT. GM WILL NOT FIX THE ISSUE.
NHTSA ODI #10916264
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗