NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
53 reportsClear category filterMileage unknown · Jan 2, 2019
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (KELLER MOTORS, 700 CADILLAC LN, HANFORD, CA, 866-882-6546) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (KELLER MOTORS, 700 CADILLAC LN, HANFORD, CA, 866-882-6546) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB THE CONSUMER STATED AFTER HAVING THE RECALL REPAIR COMPLETED, THE AIRBAG LIGHT ILLUMINATED. THE DEALER ADVISED THE FAILURE WAS NOT IN RELATION TO THE RECALL AND THE CONSUMER WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE CONSUMER REQUESTED THE VEHICLE BE REPAIRED WITH NO COST. *JS
NHTSA ODI #11164655
Mileage unknown · Jan 2, 2019
Air Bags
I PURCHASED MY VEHICLE IN HANFORD CA AT KELLER MOTORS. THEY TELL ME THEY CANNOT REPLACE AIRBAGS BECAUSE THEY DON'T HAVE REPLACEMENTS.
NHTSA ODI #11164570
Mileage unknown · Dec 5, 2018
Air Bags
DASHBOARD CONTAINING PASSENGER SIDE IS SEVERELY CRACKED. IN THE EVENT OF AN AIRBAG DEPLOYMENT, DASHBOARD MAY PREVENT PROPER OPERATION OF AIRBAG OR MAY SHATTER RESULTING IN PARTS OF THE DASHBOARD BEING PROJECTILES TOWARDS THE OCCUPANTS OF THE VEHICLE. GM DEALER COST TO REPLACE DASHBOARD IS PROHIBITIVE. THE DASHBOARDS SHOULD …
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DASHBOARD CONTAINING PASSENGER SIDE IS SEVERELY CRACKED. IN THE EVENT OF AN AIRBAG DEPLOYMENT, DASHBOARD MAY PREVENT PROPER OPERATION OF AIRBAG OR MAY SHATTER RESULTING IN PARTS OF THE DASHBOARD BEING PROJECTILES TOWARDS THE OCCUPANTS OF THE VEHICLE. GM DEALER COST TO REPLACE DASHBOARD IS PROHIBITIVE. THE DASHBOARDS SHOULD BE REPLACED WITH NEW STYLE THAT GM DEALER CLAIMS NO LONGER CRACKS OR THE AIRBAG DISABLED.
NHTSA ODI #11156106
Mileage unknown · Oct 29, 2018
Air Bags
TAKATA RECALL: RECALL NUMBER: 16V381 MYSELF, MY WIFE AND KIDS DRIVE MY 2010 CHEVY AVALANCHE. WE LIVE IN A REGION WITH HIGH SUMMER TEMPS, ALONG WITH VERY HIGH HUMIDITY LEVELS. I AM CONCERNED FOR THE SAFETY OF MY ENTIRE FAMILY. WHAT DO I DO NOW? FOR GM TO NOT HAVE A REMEDY AVAILABLE TO REPLACE THE FAULTY AIRBAGS IS UNACCEPTABLE.…
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TAKATA RECALL: RECALL NUMBER: 16V381 MYSELF, MY WIFE AND KIDS DRIVE MY 2010 CHEVY AVALANCHE. WE LIVE IN A REGION WITH HIGH SUMMER TEMPS, ALONG WITH VERY HIGH HUMIDITY LEVELS. I AM CONCERNED FOR THE SAFETY OF MY ENTIRE FAMILY. WHAT DO I DO NOW? FOR GM TO NOT HAVE A REMEDY AVAILABLE TO REPLACE THE FAULTY AIRBAGS IS UNACCEPTABLE. WHEN WILL THIS TAKATA AIRBAG ISSUE BE RESOLVED? HOW CAN I, IN GOOD CONSCIENCE ALLOW MY FAMILY TO DRIVE THIS TRUCK?
NHTSA ODI #11143713
48,000 miles · Jun 27, 2018
Air BagsUnknown Or Other
DASHBOARD CRACKED IN 2 LOCATIONS, UNDER 50,000 MILES ON VEHICLE. ONE CRACK LOCATED NEAR PASSENGER SIDE AIR BAG THAT COULD BE DANGEROUS IN A CRASH AND EFFECT AIR BAG DEPLOYMENT. LARGE SCALE OF IDENTICAL DESIGN DEFECTS IN OTHER SIMILAR VEHICLES AND CHEVROLET WILL NOT REPLACE THE DAMAGED COMPONENT WITHOUT SIGNIFICANT COST TO OWNERS…
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DASHBOARD CRACKED IN 2 LOCATIONS, UNDER 50,000 MILES ON VEHICLE. ONE CRACK LOCATED NEAR PASSENGER SIDE AIR BAG THAT COULD BE DANGEROUS IN A CRASH AND EFFECT AIR BAG DEPLOYMENT. LARGE SCALE OF IDENTICAL DESIGN DEFECTS IN OTHER SIMILAR VEHICLES AND CHEVROLET WILL NOT REPLACE THE DAMAGED COMPONENT WITHOUT SIGNIFICANT COST TO OWNERS AND IF REPLACED WITH ONLY HAVE THE SAME PROBLEM AGAIN AS FLAW HAS NOT BEEN CORRECTED IN REPLACEMENT COMPONENT.
NHTSA ODI #11104278
Mileage unknown · Jun 21, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (DIMMITT CHEVROLET, 25485 US HIGHWAY 19TH NORTH, CLEARWATER, FLORIDA 33…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (DIMMITT CHEVROLET, 25485 US HIGHWAY 19TH NORTH, CLEARWATER, FLORIDA 33763) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
NHTSA ODI #11103043
Mileage unknown · May 24, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11097840
50,000 miles · Apr 11, 2018
Air BagsUnknown Or Other
CRACKED DASH IN MULTIPLE AREAS AROUND THE FRONT AIRBAGS.
NHTSA ODI #11084549
Mileage unknown · Mar 29, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (T…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (TERRY CULLEN SOUTHLAKE CHEVROLET DEALERSHIP ((770) 968-4444 LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11081994
Mileage unknown · Jan 31, 2018
Air Bags
PART IS NOT AVAILABLE FROM CHEVY NEED HELP ASAP CRITICAL RECALL LIFES METTER
NHTSA ODI #11066102
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗