NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
28 reportsClear category filter137,560 miles · Oct 28, 2013
Electrical SystemLatches/locks/linkagesStructure
1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PA…
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1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBLEM. NO LUCK. WENT TO GOOGLE AND DID SAME SEARCH CHEVROLET ASTROVAN DOOR WON'T OPEN AND GOT A NUMBER OF COMPLAINTS THAT HAD NOT REACHED NTSTB.. CHEVROLET HAS TO KNOW ABOUT THIS PROBLEM. IF THIS MODEL HAS FLIP UP STEERING WHEEL, THIS WOULD NOT BE THE PROBLEM IT IS. IT IS VERY DIFFICULT FOR OLDER AND LARGER PROBLEM TO CLIMB OUT OF THE BUCKET SEAT AS THE STEERING WHEEL TRAPS YOUR LEGS WHEREAS A BENCH SEAT YOU SIMPLY SLIDE SIDEWAYS. THIS IS AN ENTRAPMENT ISSUE!!!!!! WILL SEE DEALER IN HOUR. *TR
NHTSA ODI #10549828
Mileage unknown · Jun 29, 2010
Electrical SystemEquipment
1997 CHEVROLET ASTRO. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE ODOMETER LIGHT WENT OUT WHILE DRIVING AND THE AIR CONDTIONER COMPRESSOR FAILED. THE VEHICLE WOULD CUT OFF IN THE MIDST OF DRIVING, WHICH MADE CONTROLLING THE VEHICLE DIFFICULT. *JB
NHTSA ODI #10340111
Mileage unknown · Jun 8, 2010
Electrical System
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO VAN. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT STATED THE ODOMETER AND OTHER UNKNOWN LIGHTS ON THE DASHBOARD FAILED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND ADVISED THE CONTACT THERE WAS A COMPUTER FAILURE IN THE VEHICLE. THE VEH…
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TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO VAN. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT STATED THE ODOMETER AND OTHER UNKNOWN LIGHTS ON THE DASHBOARD FAILED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND ADVISED THE CONTACT THERE WAS A COMPUTER FAILURE IN THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL MECHANICS WHICH ADVISED THE CONTACT OF THE SAME FAILURE. THE CONTACT HAD NOT INFORMED THE DEALER OR THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE. UPDATED 07/26/10. *LJ UPDATED 08/06/10*JB
NHTSA ODI #10335280
213,000 miles · May 12, 2007
Electrical System
AUXILIARY AIR CONDITIONR (A/C) REAR SWITCH FAILED/ MELTED/ SMOKED. THIS WAS THE SECOND TIME IN 4 YEARS. WENT TO THE JUNK YARD, AND FOUND THET 5 OF 5 ASTRO VANS WITH THIS TYPE SWITCH ALSO WERE MELTED/BURNED. NO APPEARENT DEFECT WITH REAR BLOWER MOTOR THAT WOULD PULL EXCESSIVE AMPS. *AK
NHTSA ODI #10190577
170,000 miles · Mar 18, 2005
Electrical SystemFire
WHILE PARKING FOR 15 MINUTES VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. OWNER PUT OUT THE FIRE WITH AN FIRE EXTINGUISHER. *AK
NHTSA ODI #10115418
Mileage unknown · Jan 14, 2005
Electrical System
WITHIN MONTHS OF PURCHASE, ON APRIL, 2003, THE POWER WINDOWS FAILED TO OPEN. THEN THE CD PLAYER WOULD NOT EJECT THE CD'S. THE INTERMEDIATE LEVELS OF THE WINDSHIELD WIPERS NO LONGER WORKED BY THAT WINTER. THE BATTERY HAS BEEN REPLACED TWICE DUE TO IT DISCHARGING, I HAVE JUMPED THE VAN AND PLACED THE BATTERIES ON CHARGERS, ONLY…
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WITHIN MONTHS OF PURCHASE, ON APRIL, 2003, THE POWER WINDOWS FAILED TO OPEN. THEN THE CD PLAYER WOULD NOT EJECT THE CD'S. THE INTERMEDIATE LEVELS OF THE WINDSHIELD WIPERS NO LONGER WORKED BY THAT WINTER. THE BATTERY HAS BEEN REPLACED TWICE DUE TO IT DISCHARGING, I HAVE JUMPED THE VAN AND PLACED THE BATTERIES ON CHARGERS, ONLY TO BE DEAD AGAIN AFTER A TEST DRIVE. I HAVE REPLACED THE CONNECTORS AS WELL IN HOPES THAT WAS THE PROBLEM BUT TO NO AVAIL. NOW THE REAR HEATER DOES NOT WORK. *JB
NHTSA ODI #10106318
125,000 miles · Jun 17, 2004
Electrical System
POWER WINDOW ON PASSENGER SIDE HAS FAILED. VEHICLE HAS BEEN THROUGH 2 NEW BATTERIES SINCE WE PURCHASED IT 6 MONTHS AGO. SEEMS TO BE DRAINING BATTERIES AND WE ARE NOT SURE WHY. WE PUT BATTERY ON RECHARGER OVERNIGHT, BUT WITHIN HOURS OF TAKING ITOFF THE CHARGER, THE BATTERY IS DRAINED WHILE THE CAR IS NOT RUNNING.*JB
NHTSA ODI #10078400
53,000 miles · Mar 13, 2003
Electrical SystemPower TrainSeats
I HAVE A 1997 ASTRO, IN THE PAST 8 MONTHS THE DRIVER SIDE WINDOW MOTOR, WINDSHIELD WIPER MOTOR AND TRANSMISSION HAVE ALL BEEN REPLACED. THE TRANSMISSION WAS REPLACED WITH 54,202 MILES ON IT, WHICH STARTED GIVING US PROBLEMS AT ABOUT 53,000 MILES. THE DEALERSHIP REPLACED BOTH IDLER ARMS AT 25,680 MILES. HAD SEAT BELT CHIME FIX…
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I HAVE A 1997 ASTRO, IN THE PAST 8 MONTHS THE DRIVER SIDE WINDOW MOTOR, WINDSHIELD WIPER MOTOR AND TRANSMISSION HAVE ALL BEEN REPLACED. THE TRANSMISSION WAS REPLACED WITH 54,202 MILES ON IT, WHICH STARTED GIVING US PROBLEMS AT ABOUT 53,000 MILES. THE DEALERSHIP REPLACED BOTH IDLER ARMS AT 25,680 MILES. HAD SEAT BELT CHIME FIXED (RECALL), DRIVER SEAT FEELS LOOSE WHEN STOPPING DEALERSHIP CLAIMS TO HAVE TIGHTENED IT, STILL FEELS LOOSE. THE VAN HAS ALWAYS IDLED ROUGH TOOK IT IN 3 TIMES FOR THAT AND CAN'T SEEM TO FIX THAT. SLIDING DOOR RATTLE THEY TRIED TO FIX THAT ALSO STILL RATTLES. THE GAS PEDAL STICKS WHEN I TAKE OFF OR WHEN I GO IN REVERSE WHICH MAKES IT IMPOSSIBLE TO TAKE OFF SMOOTHLY. I HAD AN ASTRO AND A SAFARI IN THE PAST AND NEVER HAD AS MANY PROBLEMS AS I HAD WITH THIS ONE. *JB
NHTSA ODI #10010394
Mileage unknown · Sep 11, 2002
Electrical System
ELECTRICAL SYSTEM IS FAILING. MODULE IS BURNING OUT, AND CAUSING ELECTRICAL SYSTEM TO STOP FUNCTIONING. THIS AUTO HAS BEEN IN REPAIR SHOP SEVERAL TIMES, AND EACH TIME NO ONE COULD FIGURE OUT WHERE THE SHORTHAPPENED SO IT COULD BE REPAIRED. CONSUMER IS AFRAID VEHICLE WILL CATCH ON FIRE AND BURN, JUST LIKE A VEHICLE OWNE…
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ELECTRICAL SYSTEM IS FAILING. MODULE IS BURNING OUT, AND CAUSING ELECTRICAL SYSTEM TO STOP FUNCTIONING. THIS AUTO HAS BEEN IN REPAIR SHOP SEVERAL TIMES, AND EACH TIME NO ONE COULD FIGURE OUT WHERE THE SHORTHAPPENED SO IT COULD BE REPAIRED. CONSUMER IS AFRAID VEHICLE WILL CATCH ON FIRE AND BURN, JUST LIKE A VEHICLE OWNED BY A FRIEND. *AK
NHTSA ODI #8018437
Mileage unknown · Jun 19, 2002
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
I HAVE HAD A NUMBER OF PROBLEMS WITH THIS VEHICLE: BOTH THE LEFT AND RIGHT POWER WINDOR MOTORS; REPLACE THE KEY REMOTE, BOTH IDLER ARMS,FRONT BRAKE PAD AT 37,000 MILES, SERPENTIME BELT, POWER STEERING PUMP - REPLACED TWICE, HAD TO FIX OIL COOLER LINES TWICE, REPLACED DISTRIBUTOR/ROTOR; REPLACED LOWER GASKET DUE TO INTAKE MANIFOL…
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I HAVE HAD A NUMBER OF PROBLEMS WITH THIS VEHICLE: BOTH THE LEFT AND RIGHT POWER WINDOR MOTORS; REPLACE THE KEY REMOTE, BOTH IDLER ARMS,FRONT BRAKE PAD AT 37,000 MILES, SERPENTIME BELT, POWER STEERING PUMP - REPLACED TWICE, HAD TO FIX OIL COOLER LINES TWICE, REPLACED DISTRIBUTOR/ROTOR; REPLACED LOWER GASKET DUE TO INTAKE MANIFOLD LEAK, AND FUEL PUMP MODUAL. ALL OF THIS WAS DONE BEFORE MY CAR HAD 57,000 MILES. THE DEALER HAS BEEN VERY FAIR AND REPAIRED AT LOW OR NOW COST. I HAVE HAD TWO TRIPS SHORTENED DUE TO BREAKDOWNS AND HAVE SPENT OVER $1,500 ON REPAIRS NOT COVERED UNDER WARRENTY OR BY THE DEALER. THIS IS IN ADDITION TO NORMAL MAINTENANCE (OIL AND FILTER,FOUR NEW TIRES,AND TRANSMISSION FLUID AND FILTER). I AM CONCERNED AS TO "WHAT IS NEXT" AND WHEN THE DEALER WHEN NO LONGER BE ABLE TO FIX THESE PROBLEMS AT LOW COST TO ME.*AK
NHTSA ODI #763263
Official recalls
4Apr 28, 2003
ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
Apr 10, 2001
VEHICLE DESCRIPTION: MINI VANS. SOME OF THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION." THE "FASTEN SAFETY-BELT" AUDIBLE WARNING OCCASIONALLY MAY NOT COME ON OR MAY TERMINATE IN LESS THAN FOUR SECONDS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: DEALERS WILL INSTALL A NEW ALARM MODULE. OWNER NOTIFICATION BEGAN JUNE 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Jan 20, 1999
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED DUAL CHILD SEATS. SOME OF THESE VEHICLES MAY BE MISSING A SEAT BELT RETRACTOR CLUTCH SPRING AND/OR PAWL SPRING IN THE CHILD SEAT. IF THE CLUTCH SPRING WAS MISSING, THE SEAT BELT WOULD LOCK IN THE RETRACTED POSITION AND COULD NOT BE USED. IF THE PAWL SPRING WAS MISSING, THE SEAT BELT RESTRAINT WOULD CONTINUALLY PLAY OUT AND WOULD NOT LOCK.
Consequence & remedy
Consequence: THESE CONDITIONS COULD INCREASE THE OCCUPANT'S RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS ON THE CHILD SEATS, AND IF NECESSARY, REPLACE THE CHILD SEAT.
Apr 8, 1997
THE OUTBOARD SAFETY BELT WEBBING ON THE RIGHT-HAND REAR BUCKET SEAT CAN SEPARATE DURING A VEHICLE CRASH.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND PERSONAL INJURY COULD RESULT.
Remedy: DEALERS WILL INSTALL A PROTECTOR ON THE REAR SEAT CUSHION FRAME.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗