ON CERTAIN DIESEL BUSES, THE TWO-SPEED WINDSHIELD WIPER SWITCH CAN CAUSE THE LOW SPEED WIPER RELAY TO CHATTER CAUSING THE WINDSHIELD WIPER MOTOR TO OVERHEAT.
Consequence & remedy
Consequence: WHEN THE WINDSHIELD WIPER MOTOR OVERHEATS, IT CAUSES THE 15 AMP WINDSHIELD WIPER FUSE TO OPEN PROTECTING THE CIRCUIT. THIS RESULTS IN THE LOSS OF WINDSHIELD WIPER OPERATION. LOSS OF VISIBILITY CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT OPTIMA BUS AT 1-316-779-7700.
ON CERTAIN COACHES, THE FRONT AND REAR COACH DOORS ARE NOT MARKED AS AN "EMERGENCY EXIT."
Consequence & remedy
Consequence: WITHOUT THESE LABELS, THERE COULD BE CONFUSION IN LOCATING THE EMERGENCY EXITS IN THE EVENT OF A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION WAS EXPECTED TO BEGIN JANUARY 7, 2003. OWNERS WHO DO NOT RECEIVE THE FREE LABEL AND INSTALLATION INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-888-391-1777.
ON CERTAIN COACHES EQUIPPED WITH OPTIONAL WEBASTO HEATERS, THE HEATER LINES IN THE ENGINE COMPARTMENT, ABOVE THE ENGINE EXHAUST SYSTEM, ARE COVERED WITH INSULATION.
Consequence & remedy
Consequence: HEAT FROM THE EXHAUST MANIFOLD MELTS THE INSULATION CREATING SMOKE OR FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL REMOVE THE INSULATION FROM THESE LINES. OWNER NOTIFICATION BEGAN AUGUST 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-316-779-7712.
ON CERTAIN COACHES, CHAFFING OF THE DRIVER'S LEFT CONSOLE HEAT DUCT FLEXHOSE BETWEEN THE 300 AMP CIRCUIT BREAKER LUG AND THE BATTERY HOLD-DOWN WELDMENT OCCURS.
Consequence & remedy
Consequence: THIS INCREASES THE RISK OF FIRE IN THE BATTERY BOX AREA WHEN THE 300 AMP CIRCUIT BREAKER TERMINAL LUG IS SHORTED TO GROUND.
Remedy: A SAFETY BULLETIN CONTAINING INSTRUCTIONS AND THE PARTS REQUIRED TO INSULATE THE TERMINAL LUG ON THE 300A CIRCUIT BREAKER WILL BE PROVIDED TO THE OWNERS. OWNER NOTIFICATION BEGAN OCTOBER 7, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-888-391-1777.
ON CERTAIN BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
Consequence & remedy
Consequence: IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
Remedy: CHANCE COACH RECOMMENDS THAT OWNERS INSPECT THEIR VEHICLES AND INSTALL THE PART KIT PROVIDED BY CHANCE COACH. OWNERS WHO DO NOT RECEIVE THE FREE PARTS AND INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-888-391-1777.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2002 Chance Opus 29 Problems, Complaints & Recalls | Skip That Year
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