Owner reports · Recalls · Investigations
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →Owner complaints by model year
Compare all Counselor years →Counts vary with age, sales and reporting. They are not failure rates.
No component reports in this snapshot.
Tap a category to read its complaints. One report may name several components.
Mileage at the reported incident
Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
No matching complaints in this snapshot.
Jan 22, 2000
VEHICLE DESCRIPTION: SCHOOL BUS WITH SIDE EMERGENCY DOORS. THE BODY SIDE POSTS FOR THE EMERGENCY DOOR CAN CRACK.
Consequence: THE EMERGENCY DOOR MAY NOT LATCH PROPERLY, INCREASING THE RISK OF PERSONAL INJURY TO AN OCCUPANT.
Remedy: CARPENTER HAS GONE OUT OF BUSINESS. OWNERS WERE TO BE PROVIDED WITH FREE PARTS, REPAIR INSTRUCTIONS, AND REIMBURSED FOR THE LABOR INVOLVED.
Oct 20, 1998
VEHICLE DESCRIPTION: SCHOOL BUSES BUILT ON A SPARTAN CHASSIS AND EQUIPPED WITH HYDRAULIC BRAKES. THE BRAKE WARNING LIGHT IS NOT PROPERLY LABELED AND COULD FUNCTION IMPROPERLY. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC BRAKE SYSTEMS." THIS RECALL SUPERSEDES 98V-017 CONDUCTED IN JANUARY 1998. THE REPAIR DID NOT CORRECT THE NONCOMPLIANCE.
Consequence: A BRAKE SYSTEM MALFUNCTION CAN OCCUR AND THE WARNING SYSTEM WOULD NOT WARN THE DRIVER OF A BRAKE SYSTEM PROBLEM.
Remedy: OWNERS WILL BE PROVIDED WITH A REPAIR KIT AND INSTRUCTIONS TO REPAIR THEIR VEHICLE. IF AN OWNER SO DESIRES, A CARPENTER DEALER CAN PERFORM THE REMEDY FOR THEM.
Sep 28, 1998
VEHICLE DESCRIPTION: SCHOOL BUSES. THE BACK PANEL OF THE PASSENGER SEATS WAS NOT ADEQUATELY WELDED.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY PROTECTED AND PERSONAL INJURY COULD OCCUR.
Remedy: CARPENTER WILL PROVIDE OWNERS WITH DETAILED INSPECTION INSTRUCTIONS AND PROVIDE THEM WITH THE NECESSARY PARTS TO REPAIR THESE SEATS.
May 9, 1997
VEHICLE DESCRIPTION: SCHOOL BUSES. SIDE EMERGENCY PUSH-OUT WINDOWS MAY NOT OPEN PROPERLY DUE TO INTERFERENCE WITH EXTERIOR BOW CAP. EMERGENCY DOOR(S) MAY NOT HAVE REQUIRED OPERATING INSTRUCTIONS LOCATED ADJACENT TO INTERIOR DOOR HANDLE. THIS DOES NOT MEET THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS WINDOW RETENTION AND RELEASE."
Consequence: EXIT WINDOWS MAY NOT OPEN PROPERLY DURING AN EMERGENCY.
Remedy: OWNERS WILL BE PROVIDED WITH MODIFICATION INSTRUCTIONS OR IF THEY SO DESIRE, CAN CONTACT AN AUTHORIZED DEALER FOR ASSISTANCE.
Jun 7, 1996
VEHICLE DESCRIPTION: SCHOOL BUSES. PASSENGER'S CLOTHING CAN UNKNOWINGLY BECOME CAUGHT IN THE HANDRAILS AT BUS DOORS WHEN EXITING THE BUS.
Consequence: WHEN A PASSENGER'S CLOTHING BECOMES CAUGHT IN THE HANDRAIL AND THE BUS DRIVER CLOSES THE DOOR AND PUTS THE VEHICLE IN MOTION, THE INDIVIDUAL IS SUBJECT TO BEING DRAGGED BY THE BUS. THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy: CARPENTER IS SENDING CORRECTIVE PARTS TO OWNERS ALONG WITH INSTALLATION INSTRUCTIONS.
Nov 16, 1995
THE DRIVER'S SEAT BELT ANCHORAGE BOLT IS NOT THE SPECIFIED 7/16-20UNF-2A. THESE ANCHORAGES DO NOT MEET THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: CONSEQUENCE OF NON-COMPLIANCE: THE SEAT BELT ASSEMBLIES MAY NOT PROTECT AN OCCUPANT IN THE EVENT OF A VEHICLE COLLISION.
Remedy: DEALERS WILL INSPECT THE DRIVER'S SEAT BELT FOR THE PROPER FASTENERS AND WILL REPLACE ATTACHMENT HARDWARE THAT DOES NOT COMPLY WITH THE SAFETY STANDARD.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
No exact-year investigations in this snapshot.
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