Owner reports · Recalls · Investigations
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →Owner complaints by model year
Compare all Counselor years →Counts vary with age, sales and reporting. They are not failure rates.
No component reports in this snapshot.
Tap a category to read its complaints. One report may name several components.
Mileage at the reported incident
Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
No matching complaints in this snapshot.
Jan 22, 2000
VEHICLE DESCRIPTION: SCHOOL BUS WITH SIDE EMERGENCY DOORS. THE BODY SIDE POSTS FOR THE EMERGENCY DOOR CAN CRACK.
Consequence: THE EMERGENCY DOOR MAY NOT LATCH PROPERLY, INCREASING THE RISK OF PERSONAL INJURY TO AN OCCUPANT.
Remedy: CARPENTER HAS GONE OUT OF BUSINESS. OWNERS WERE TO BE PROVIDED WITH FREE PARTS, REPAIR INSTRUCTIONS, AND REIMBURSED FOR THE LABOR INVOLVED.
Jun 7, 1996
VEHICLE DESCRIPTION: SCHOOL BUSES. PASSENGER'S CLOTHING CAN UNKNOWINGLY BECOME CAUGHT IN THE HANDRAILS AT BUS DOORS WHEN EXITING THE BUS.
Consequence: WHEN A PASSENGER'S CLOTHING BECOMES CAUGHT IN THE HANDRAIL AND THE BUS DRIVER CLOSES THE DOOR AND PUTS THE VEHICLE IN MOTION, THE INDIVIDUAL IS SUBJECT TO BEING DRAGGED BY THE BUS. THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy: CARPENTER IS SENDING CORRECTIVE PARTS TO OWNERS ALONG WITH INSTALLATION INSTRUCTIONS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
No exact-year investigations in this snapshot.
Illustration