2016 CAN-AM Spyder Rt

The contact owns a 2016 Can Am Spyder RT. The contact stated while attempting to start the vehicle, the ignition failed to function as intended. The message DESS (Dynamically Enhanced Security System) was displayed. The vehicle was then towed to the dealer, where it was diagnosed and determined that the programmed key chip had failed and needed to be replaced. The repair was pending. The manufacturer was notified of the failure but denied assistance in covering the cost for the repair. The failure mileage was 6,000.

2016 CAN-AM RT SPYDER: FRONT SPROCKET STRIPPED LEAVING ME WITH NO WAY TO ACCELERATE TO GET OUT OF WAY OF TRAFFIC THIS HAPPENED AT 1642 MILES (BRP REPLACED UNDER WARRANTY). AT 5175 (3 MAY 2021) FRONT SPROCKET AGAIN LEFT ME IN TRAFFIC AND STRANDED AGAIN REPLACED UNDER WARRANTY. BOTH TIMES I WAS IN TRAFFIC AND HAS HAPPENED AFTER SLOWING AND TRYING TO ACCELERATE. BOTH TIMES REQUIRED TOWING AND REPAIR A SERVICE CENTER.

TAKATA RECALL IT HAS SO MUCH PLAY AND IT TURNS AT 65 MILES HOUR ON THE INTERSTATE 64 YOU CANNOT HOLD IT IN YOUR LANE [XXX] I HAD BOUGHT A CAN-AM SPYDER RT LIMITED SE6 2016 ON 4-12-2017 I HAD IT AROUND 15 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP ON 4-27-2017 THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T FIX SO I TOOK IT BACK TO THEM ON 10-24-2017 THEY KEPT UNTIL 11-27-2017 THEY SAID THEY TOOK IT FOR A TEST DRIVE AND COULD NOT FIND ANYTHING WRONG WITH IT THEY ONLY DROVE IT 3 MILES I TOOK IT BACK ON THE SAME DAY 11-7-2017 THEY KEPT IT UNTIL 11-17-2017 NOW IT HAS SIX MILES ON IT. THIS IS SUPPOSED TO BE A NEW BIKE I TOLD HER IT'S STILL NOT RIGHT I WAS GOING TO TAKE IT TO ANOTHER DEALERSHIP SHE SAID IF I DIDN'T CARE SHE WOULD COME OVER AND PICK IT UP AND TAKE CARE OF IT THAT WAS ON 11-28-2017 I GOT IT BACK ON 2-20-2018 I TOLD HER FROM THE DAY ONE THAT SOMETHING WAS WRONG WITH IT I WANTED ANOTHER BIKE SHE REFUSED SHE SAID WE'LL FIX THIS ONE IT WAS JUNK THE DAY I BOUGHT IT IS STILL JUNK ASK POWERSPORTS PH 614-759-9300 2450 PARK CRESCENT DR COLUMBUS OH 43232 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/15/2018 I SENT THIS LETTER TO YOU ONCE ON JANUARY 8TH 2018 YOU HAD RECEIVED IT AND GIVE ME A CALL TO GIVE YOU MORE INFORMATION I RETURNED YOUR CALL LEFT A MESSAGE NOBODY CALLED ME BACK THIS IS A NUMBER THAT YOU CAN GET A HOLD OF ME 614 - 314 - 0725 THE BIKES BRAND NEW I'VE HAD PROBLEMS THE DAY I BOUGHT IT THEY STILL HAVE IT IN THE SHOP I NEED HELP. I HAD BOUGHT A CAN-AM SPYDER RT LIMITED SE6 2016 ON 4-12-2017 I HAD IT AROUND 12 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP THEY HAD IT FOR 14 DAYS THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T FIX SO I TOOK IT BACK TO THEM ON 10 / 24 / 2017 THEY KEPT UNTIL 11 / 7 / 2017 THEY SAID THEY TOOK IT FOR A TEST DRIVE AND COULD NOT FIND ANYTHING WRONG WITH IT THEY ONLY DROVE IT 3 MILES I TOOK IT BACK ON THE SAME DAY 11 / 7 / 2017 THEY KEPT IT UNTIL 11 / 17 / 2017 NOW IT HAS SIX MILES ON IT. AND ALL THEY'VE HAD IT FOR 30 DAYS THIS IS SUPPOSED TO BE A NEW BIKE I TOLD HER IT'S STILL NOT RIGHT I WAS GOING TO TAKE IT TO ANOTHER DEALERSHIP SHE SAID IF I DIDN'T CARE SHE WOULD COME OVER AND PICK IT UP AND TAKE CARE OF IT THAT WAS ON 11 27 2017 AS WE TALK SHE STILL HAVE THE BIKE I TOLD HER FROM THE DAY ONE THAT SOMETHING WAS WRONG WITH IT I WANTED ANOTHER BIKE SHE REFUSED SHE SAID WE'LL FIX THIS ONE IT WAS JUNK TODAY I BOUGHT IT IS STILL JUNK AND SHE STILL HAS THE BIKE THE DAY I BOUGHT IT THE TEMPERATURE GAUGE WAS BAD ALSO TRUNK CABLE IS BROKEN AND THEY FOUND THE KNUCKLE ON THE LOWER STEERING COLUMN HAD TO BE REPLACED NOW THIS IS A NEW BIKE I TOLD HER TO REPLACE IT WITH ANOTHER ONE SHE REFUSE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

I NEED HELP. I HAD BOUGHT A CAN-AM LIMITED 2016 ON 4-12-2017 I HAD IT AROUND 12 DAYS AND FOUND OUT IT WAS UNSAFE TO RIDE I TAKING IT BACK TO THE SHOP THEY HAD IT FOR 14 DAYS THEY REPLACE THE UNIVERSAL JOINT IN THE STEERING I PICKED IT UP ON 5-11-2017. I DID NOT HAVE A CHANCE TO CHECK IT OUT ON 5-17-2017 I HAD A OPERATION DOCTOR HAD ME IN BED UNTIL 9-17-2017 THAT'S WHEN I REALIZED THE BIKE WASN'T FIX SO I TOOK IT BACK TO THEM ON 10 / 24 / 2017 THEY KEPT UNTIL 11 / 7 / 2017 THEY SAID THEY TOOK IT FOR A TEST DRIVE AND COULD NOT FIND ANYTHING WRONG WITH IT THEY ONLY DROVE IT 3 MILES I TOOK IT BACK ON THE SAME DAY 11 / 7 / 2017 THEY KEPT IT UNTIL 11 / 17 / 2017 NOW IT HAS SIX MILES ON IT. AND ALL THEY'VE HAD IT FOR 30 DAYS THIS IS SUPPOSED TO BE A NEW BIKE I TOLD HER IT'S STILL NOT RIGHT I WAS GOING TO TAKE IT TO ANOTHER DEALERSHIP SHE SAID IF I DIDN'T CARE SHE WOULD COME OVER AND PICK IT UP AND TAKE CARE OF IT THAT WAS ON 11 27 2017 AS WE TALK SHE STILL HAVE THE BIKE I TOLD HER FROM THE DAY ONE THAT SOMETHING WAS WRONG WITH IT I WANTED ANOTHER BIKE SHE REFUSED SHE SAID WE'LL FIX THIS ONE IT WAS JUNK TODAY I BOUGHT IT IS STILL JUNK AND SHE STILL HAS THE BIKE.*BF * *TR

AN ELECTRICAL FAILURE CAUSED THE TRANSMISSION TO LOCK IN GEAR WHICH IN TURN CAUSED THE ENGINE TO STALL. THE VEHICLE COULD NOT BE MOVED FROM THE ROAD CREATING A SAFETY ISSUE TO BOTH MYSELF AND OTHER MOTORISTS. THE VEHICLE STALLED ON A TWO LANE HIGHWAY WITH MINIMAL SHOULDER AND IN THE MIDDLE OF A BLIND 45 MPH CORNER. IF THE VEHICLE HAD A NEUTRAL RELEASE SWITCH, THE VEHICLE COULD HAVE BEEN MOVED ONTO THE SHOULDER REMOVING THE OBSTACLE FROM THE PATH OF ONCOMING MOTORISTS. SINCE THE VEHICLE COULD NOT BE MOVED, I HAD TO STAND IN THE ROAD TO WARN MOTORISTS TO STOP. THE CAUSE OF THE ELECTRICAL FAILURE IS YET TO BE DETERMINED BUT IS LESS IMPORTANT THAN THE INABILITY TO MOVE THE VEHICLE OUT OF THE PATH OF OTHER MOTORISTS.