2013 CAN-AM Spyder Rt

WE ARE PAYING FOR A MOTORCYCLE WE CANNOT RIDE DUE TO A RECALL AND NO ONE CAN SEEM TO TELL US WHEN IT WILL BE FIXED. RECALL LETTER STATES IT WILL BE RESOLVED BY MAY OF 2015 - 2 DAYS LEFT IN MAY AND STILL NOT NOTIFIED OF HOW IT WILL BE FIXED - WE CANNOT RIDE THIS VEHICLE AS IT COULD CATCH ON FIRE - WE LIVE IN FLORIDA WHERE TEMPERATURES ARE EXTREMELY HOT - CONSEQUENTLY, WE HAVE NOT BEEN ABLE TO RIDE OUR MOTORCYCLE DUE TO THIS RECALL - WE CONTACTED BRP AND THEY ADVISED US NOT TO RIDE THE VEHICLE SO WE ARE MAKING PAYMENTS ON SOMETHING WE CANNOT USE OR SELL DUE TO A RECALL - NOT A HAPPY CONSUMER!

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING APPROXIMATELY 15 MPH, THE MOTORCYCLE BEGAN TO OVERHEAT AND STALLED WITHOUT WARNING. THE MOTORCYCLE WAS ABLE TO RESTART HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE CONTACT WAS DRIVING TO SLOW WHICH CAUSED THE MOTORCYCLE TO OVERHEAT. THE COMPUTER WAS REPROGRAMMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.

WE WERE PART OF A NATIONAL BIKE CLUB RIDE TO A BEACH RESORT ACCOMPANIED BY APPROXIMATELY 300 RIDERS. WHEN WE DEPARTED ABOUT 7 AM, TEMPERATURES WERE IN THE LOW 70'S. THE ROUTE WAS MOSTLY DOWNHILL AND WE MAINTAINED AN AVERAGE SPEED OF ABOUT 50, 60 MPH. AFTER JUST OVER ONE HOUR WE ARRIVED AT THE RESORT WHERE WE ALL MOVED TO A LARGE GRAVEL PARKING AREA NEAR THE BEACH. WITHIN SECONDS AFTER I SHUT DOWN AND DISMOUNTED, GREY SMOKE STARTED SEEPING UP BETWEEN THE BODY PANELS WHICH QUICKLY TURNED INTO BLACK SMOKE SMELLING STRONGLY OF BURNING INSULATION. IN LESS THAN A MINUTE FIRE BROKE OUT FROM THE FRONT TOP VENTS AND BURNED THROUGH THE UPPER PLASTIC BODY PANELS EXTENDING MORE THAN 3 FEET INTO THE AIR. A FAST THINKING MEMBER RUSHED UP WITH A CO2 FIRE EXTINGUISHER AND STARTED EXTINGUISHING THE FIRE THAT BY THEN FLOWED OUT FROM UNDER THE BIKE AN THREATENED BIKES PARKED NEARBY. FORTUNATELY, THE FIRE WAS PUT OUT WITHIN 2 OR 3 MINUTES WITH NO DAMAGE TO OTHER PROPERTY OR ANY INJURIES. AT NO TIME DURING THE RIDE OR AT ANY OTHER TIME, EVEN WHEN AMBIENT TEMPERATURES WERE OVER 80 DID THE TEMPERATURE GAUGE REGISTER MORE THAN NORMAL. IT WASN'T UNTIL THE DAY AFTER THE INCIDENT THAT A FRIEND INFORMED ME THAT THERE HAD BEEN A RECALL ON THE YEAR & MODEL WARNING OF POSSIBLE FIRE HAZARD. ALSO, UPON CLOSE INSPECTION IT WAS NOTED THAT ONE OF THE FUEL LINES WAS BURNED, AND WAS LEAKING. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

ON 26 MARCH 2015 I RODE HOME AFTER WORK OF APPROXIMATELY 30 MILES. THE OUTSIDE AIR TEMPERATURE THIS DAY WAS APPROXIMATELY 85 DEGREES AS A HIGH THAT DAY. UPON ARRIVING HOME, I LEFT MY 2013 CAN AM SPYDER RT SE-5 OUT SIDE THE GARAGE AS DIRECTED BY THE INTERIM RECALL NOTICE. I GOT OFF MY SPYDER AND NOTICED A STRANGE SOUND COMING FROM UNDER THE SEAT. I REMOVED MY HELMET AND LIFTED THE SEAT. THE SOUND WAS COMING FROM THE GAS TANK. I REMOVED THE GAS CAP AND COULD SEE GAS BOILING IN THE TANK. I HAVE NOTICED STRONG GAS SMELLS AND REPORTED THAT EARLY, BUT NEVER HAVE I HAD GAS BOILING IN THE TANK. I PUT THE GAS CAP BACK ON AND PUT MY HELMET IN THE GARAGE. I REOPENED THE GAS CAP IT WAS STILL BOILING AND WAS GOING TO FILM THIS, BUT WAS FEARFUL SOMETHING MIGHT HAPPEN. I CONTACTED MY DEALER WHO RETURNED MY CALL THE NEXT DAY. HE RELATED THEY HAD EXPERIENCED THAT BEFORE DURING THE SUMMER MONTHS. THEY SAID IT WAS STILL SAFE TO RIDE AND TAKE THE APPROPRIATE PRECAUTIONS AND WE WOULD HAVE TO SEE HOW THE RECALL DESIGN DISSIPATES THE HEAT. I CONTACTED A SECOND DEALER WHO RELATED THEY CONTACTED BRP AND NO ONE HAS REPORTED OR DEALT WITH ISSUES LIKE THIS? THEY RECOMMENDED I TRANSPORT THE UNIT TO THEM APPROXIMATELY 3 HOURS AWAY. I CALLED A THIRD DEALER AND WAS ADVISED OF THE PENDING RECALL. BOILING GAS IS SCARY IN MY BOOK, SINCE WHEN YOU ARE RIDING THE SPYDER YOU ARE RIDING VIRTUALLY ON TOP OF THE GAS TANK. THIS IS A BIT DISCOURAGING FOR THE AMOUNT OF MONEY TO PURCHASE THIS UNIT. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE UNTIL MID MAY 2015. THIS WAS AN UNREASONABLE TIMEFRAME BECAUSE THE DEALER AND THE MANUFACTURER HAD NO INTERIM REPAIR TO APPROVE FOR THE AUTHORIZED DEALER. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A BURNING FUEL ODOR AS WELL AS EXCESSIVE HEAT COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

TO BRP CAN AM SPYDER 2013 CAN AM SPYDER RT LIMITED 9-29-2014 I HAVE A BRAND NEW CAN AM SPYDER RT LIMITED STOPPED ON ME 2 TIMES IN FIRST GEAR WITH 120 MILES. NEXT THIS BIKE STOPPED ON ME AGAIN 11 TIMES OVER THE WEEKEND. THIS BIKE SHUTS OFF AT EVERY LIGHT I STOP AT. WHICH IS DANGEROUS. I WAS ALMOST REAR ENDED AT LEAST 2 TIMES .. I TOLD MY SALESMAN THAT I HAVE A STRONG GAS SMELL IN MY GARAGE .I TOOK BIKE AND DEALERSHIP TOLD ME TO LEAVE OVERNIGHT DUE TO STRONG GAS SMELL AND SHUTTING OFF. MY BIKE WAS READY FOR PICK UP THE NEXT DAY. I WAS TOLD THE CANISTER WAS OK AND THE LOUD FUEL SMELL SHOULD BE GONE .I WAS ADVISED THAT ALL RECALLS FOR THIS MODEL HAVE BE DONE. I WAS TOLD DEALER DID A GAS TREATMENT AND WAS ADVISED BIKE IS A 2013 MODEL WHICH HAD GAS SITTING IN TANK FOR A LONG TIME . I WAS ASK IF I TOP OFF GAS AND I TOLD THE DEALER NO! I READ ALL THE BOOKLET AND WATCH VIDEO PERTAINING TO THIS BIKE ALONG WITH SIGNING UP FOR SPYDERLOVER.COM. . I KNOW ALL BIKE HAVE BREAK IN PERIODS, BUT THIS IS TOTALLY UNACCEPTABLE AND SURELY NOT SAFE. I WAS INFORMED TO JUST RIDE MY BIKE AND TO REV THE ENGINE WHEN IT SEEMS LIKE IT'S GOING TO SHUT OFF. NOW WITH 500 MILES THE FUEL SMELL IS EVEN STRONGER AND I HAVE LOST COUNT ON HOW MANY TIMES IT SHUTS OFF IN 1ST GEAR AT A LIGHT OR JUST SITTING IN THE GARAGE. I CALL THE DEALER AGAIN. THEY INFORMED ME THAT AFTER 1,000 TO 1,500 MILES THESE ISSUES SHOULD GO AWAY AFTER THE 600 SERVICE. NOW, . THE REASON FOR THIS LETTER IS THAT THIS BIKE IS NOT SAFE BECAUSE OF THE STRONG FUEL SMELL AND I DON'T WANT TO BE REAR ENDED DUE TO BIKE SHUTTING OFF AT EVERY LIGHT. I AM ADDRESSING THIS ISSUE TO PREVENT THE ISSUE OF A POSSIBLE ACCIDENT OR A FIRE. NOW WITH 1,300 MILES AND SERVICED AT THE DEALER THE GAS SMELL HAS GOTTEN WORSE. IM TRYING TO PREVENT A FIRE OR BAD ACCIDENT FROM HAPPENING. SPYDER WEBSITE HAVE SEVERAL COMPLAINTS ONTHIS ISSUE WITH THE GAS. *TR

VEHICLE IS EXTREMELY HOT. RIGHT FOOT GETS UNBEARABLE HEAT. GAS FUMES PRESENT AT EVERY STOP. GAS FUMES FILL GARAGE WHEN BIKE IS HOT AND PARKED. CAN AM REFUSES TO DISCUSS THE DANGER OF GAS FUMES WHICH ARE EXTREMELY DANGEROUS IN A CLOSED ENVIRONMENT.THIS SAFETY ISSUE MUST BE ADDRESSED AS INDIVIDUAL OWNERS ARE POWERLESS TO GET CAN AM TO RESPOND TO THIS DANGEROUS SITUATION. PLEASE HELP *TR