Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Forward Collision Avoidance. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
4 reports
Mileage unknown · Aug 23, 2026
Electrical SystemPower Train
The vehicle does not recognize when it is in park . To use the Cadillac maps app you have to approve to their terms . When I tried to read it ,I get two warnings that tell me I must be in park . I am sitting in my garage when this happens . I have a video and a pic of the warnings . I need another method to upload the video . I…
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The vehicle does not recognize when it is in park . To use the Cadillac maps app you have to approve to their terms . When I tried to read it ,I get two warnings that tell me I must be in park . I am sitting in my garage when this happens . I have a video and a pic of the warnings . I need another method to upload the video . Its too large
NHTSA ODI #11758841
Mileage unknown · May 26, 2026
Forward Collision AvoidancePower Train
Failed transmission--April 16, 2026 I was backing out of my garage when I heard a very loud bang noise and it stopped my car instantly. I thought I had hit something but I did not. On may 22, 2026. I stopped at a red light a few cars back but when the light changed the car would not go as it hesitated a few seconds (maybe 15) l…
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Failed transmission--April 16, 2026 I was backing out of my garage when I heard a very loud bang noise and it stopped my car instantly. I thought I had hit something but I did not. On may 22, 2026. I stopped at a red light a few cars back but when the light changed the car would not go as it hesitated a few seconds (maybe 15) like it was not going to drive off but it did. On May 23, 2026, I was going up the driveway from my sisters house and again the very very loud bang noise and it stopped instantly. This time it pushed me toward the steering wheel, if I had been going a little faster I think the air bag would have popped out. This time the flasher come on like someone pulled out or I was going to hit something. I was told by the Cadillac service person that they would drive it cold today(May 26, 2026) and see if anything happens. Well I am not driving this car 55 miles per hour and it stops instantly maybe killing me and others on the road. I think this is a safety problem. I love my Cadillac but I do not want to die in it.
NHTSA ODI #11740091
Mileage unknown · Sep 21, 2025
Unknown Or Other
Rearview camera has perfect image when I put in reverse inside my garage but as soom as I exit the garage into sunlight, the image on the screen goes so dark you don't have a rear view for 18 to 20 seconds and by that time I am in the street. The dealer and Cadillac say this is normal. I have owned may GM vehicles and know thi…
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Rearview camera has perfect image when I put in reverse inside my garage but as soom as I exit the garage into sunlight, the image on the screen goes so dark you don't have a rear view for 18 to 20 seconds and by that time I am in the street. The dealer and Cadillac say this is normal. I have owned may GM vehicles and know this is not correct and dangerous
NHTSA ODI #11688743
Mileage unknown · Jun 12, 2025
EngineForward Collision AvoidanceCrashInjury
purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in…
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purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles later/none of the safety features on this $60,000 vehicle engaged… no emergency braking… no vibration of seat…. no audible or visual alert stating approaching the vehicle to closely-NOTHING!
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence & remedy
Consequence: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 Cadillac XT5 Problems, Complaints & Recalls | Skip That Year