Exterior Lighting. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports5 fire reports10 injury reports

Vehicle Speed Control complaints

25 reports

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19,500 miles · May 13, 2014

Fuel/propulsion SystemVehicle Speed Control

APPROX 5 SECOND LAG IN ACCELERATION WHEN DEPARTING PARKING SPACE. TWO OCCASIONS. *TR

NHTSA ODI #10588068

19,000 miles · Apr 24, 2014

EngineVehicle Speed Control

STOPPED AT A LIGHT. LIGHT CHANGED TO GREEN AND PRESSED PEDDLE TO ACCELERATE. VEHICLE STARTED NORMALLY INTO INTERSECTION AND THEN WOULD NOT CONTINUE FOR 5 TO 7 SECONDS. THE ENGINE WAS AT IDLE, NOT STALLED, AND WOULD NOT RESPOND TO THE PEDDLE NO MATTER WHAT INPUT WAS RENDERED. BEEN TO DEALER SEVERAL TIMES AND EVEN HAD A RECORDER I…

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NHTSA ODI #10584633

1,500 miles · Apr 15, 2014

Vehicle Speed Control

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ACCELERATION POWER WITHOUT WARNING. THE VEHICLE REGAINED POWER INDEPENDENTLY. THE FAILURE RECURRED A DOZEN TIMES OVER A PERIOD OF SEVEN MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAI…

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NHTSA ODI #10582904

6,000 miles · Apr 11, 2014

Vehicle Speed Control

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE REGAINED POWER INDEPENDENTLY. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFA…

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NHTSA ODI #10579163

10,000 miles · Apr 2, 2014

Vehicle Speed Control

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THIS INCIDENT HAS OCCURRED 5 TIMES ON MY VEHICLE. THE MOST RECENT TODAY, 4/2/2014. WHAT HAPPENS IS I PUSH ON THE GAS PEDAL AND THEIR IS A DELAY OF 4 SECONDS BEFORE THE CAR ENGAGES AND MOVES. FIRST TIME THIS OCCURRED WAS WHEN I WAS GETTING ON HIGHWAY. I PUSHED DOWN ON THE GAS PEDAL AND THE CAR DID NOT MOVE. TWO TIMES I HAD THIS ISSUE OCCUR WHEN I CAME TO A COMPLETE STOP AT A STOP SIGN. I PUSHED ON THE GAS AFTER STOPPING AND THE CAR DID NOT MOVE. I HAD ANOTHER INCIDENT AFTER BACKING OUT OF A PARKING SPOT. I SHIFTED THE CAR INTO DRIVE AND THEN PUSHED ON THE GAS PEDAL AND THE CAR DID NOT MOVE. THE LATEST INCIDENT TODAY OCCURRED WHEN MAKING A RIGHT HAND TURN. AFTER I COMPLETED THE TURN I PUSHED ON THE GAS AND THE CAR DID NOT MOVE. IN EACH INCIDENT, IT FEELS LIKE THE CAR IS TRYING TO ENGAGE AND THEN IT FINALLY KICKS IN. I HAVE TAKEN THE VEHICLE INTO LINDSAY CADILLAC DEALERSHIP AND THEY HAVE TOLD ME THIS IS NORMAL BEHAVIOR FOR THIS VEHICLE AND NOTHING IS THE MATTER WITH IT. THEY REFER TO A JANUARY 2014 POST ON THEIR BLOG SITE. WHEN THEY READ IT TO ME I CONFIRM I WAS NOT PASSING A VEHICLE NOR DID I DO A ROLLING STOP SINCE THAT IS WHEN THEY SAY THIS ISSUE WOULD OCCUR. I DID SPEAK WITH GM CUSTOMER CARE AFTER MY VISIT TO THE DEALERSHIP WHEN THEY TOLD ME THEY COULD NOT FIND A PROBLEM AND THEY WERE SHOCKED TO HEAR ME SAY THE DEALERSHIP STATED THIS IS NORMAL BEHAVIOR. THEY TOLD ME IT WAS NOT. I AM NOW REPORTING THIS ISSUE TO YOU HOPING YOU CAN LOOK INTO IT WITH GM. *TR

NHTSA ODI #10576980

13,000 miles · Mar 20, 2014

Vehicle Speed Control

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT APPLIED EXTREME FORCE TO THE ACCELERATOR PEDAL BUT TO NO AVAIL. THE FAILURE WAS RECURRING OVER A SIX WEEK TIME SPAN. THE VEHICLE WAS TAKEN TO DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDA…

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NHTSA ODI #10573822

10,000 miles · Mar 10, 2014

Vehicle Speed Control

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TWICE I HAVE BEEN STOPPED AT A STOP LIGHT . . . WHEN IT WAS TIME TO GO, I PUSHED THE GAS, IT WENT A LITTLE WAYS (A FEW HUNDRED FEET) AND THEN IT LOST POWER (FOR LACK OF A BETTER TERM) . . . I HAD THE GAS PEDAL TO THE FLOOR, BUT THE VEHICLE WOULDN'T GO. AFTER ABOUT 5-8 SECONDS, IT PEALED OUT AND WENT. AGAIN, THIS HAPPENED TWICE - TWO DAYS IN A ROW. IT HASN'T HAPPENED SINCE THEN, THOUGH I HAVE EXPERIENCED A SLIGHTER HESITATION SEVERAL TIMES COMING OFF A STOP. ALONG WITH THIS, I CAN ALSO BE DRIVING DOWN THE ROAD WITH NOTHING IN FRONT OF ME, BEHIND ME, OR ANYWHERE AROUND ME, AND THE COLLISION LIGHTS FLASH AND THE SEATS VIBRATE AS IF I AM APPROACHING ANOTHER VEHICLE TO QUICKLY. AGAIN, IT DOES THIS WHEN NOTHING IS AROUND ME. THIS TYPICALLY HAPPENS WHEN I'M GOING DOWN THE INTERSTATE AT 65-70 MPH. *TR

NHTSA ODI #10568113

5,500 miles · Feb 7, 2014

EngineVehicle Speed Control

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I WAS DRIVING ON A SIDE ROAD, CAME TO A BUSY ROAD STOP SIGN, STOPPED, WENT TO TURN RIGHT AND LOST ACCELERATION POWER FOR APPROXIMATELY 5 SECONDS. MY CAR JUST COASTED INTO THE DIRECTION I WAS TURNING MY STEERING WHEEL. NO POWER! FORTUNATELY, AT THE TIME, THERE NO CARS COMING CLOSE ENOUGH, TO MAKE MY VEHICLE A HAZARD. BUT, IF THE CONDITIONS WERE DIFFERENT, I CERTAINLY WOULD HAVE BEEN IN DANGER. THE POWER PICKED BACK UP AFTER A FEW SECONDS, AND I HAD ACCELERATION POWER AGAIN. THE SAME SCENARIO HAS HAPPENED 4 TIMES NOW, ALWAYS AFTER STOPPING AND THEN TRYING TO ACCELERATE, AND LOSING POWER FOR A FEW SECONDS, APPROX. 5 SECONDS. IT BEGAN ON 10/13/13, THEN ON: 11/4/13, 1/3/14. AND 2/3/14. I BOUGHT THIS 2013 CADILLAC SRX LUXURY BRAND NEW ON 4/20/13. *TR

NHTSA ODI #10563358

750 miles · Jan 18, 2014

EngineVehicle Speed Control

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ACCELERATION PROBLEM STARTING FROM STOP LIGHT (3)AND TURNING RIGHT ON A RED LIGHT AFTER A FULL STOP. (1) IN ALL CASES CAR WAS ACCELERATED FROM A FULLY STOPPED POSITION. ABOUT 10 FEET INTO THE ACCELERATION THE CAR STOPPED ACCELERATING FOR 2-4 SECS THEN ABRUPTLY ACCELERATED AS COMMANDED LURCHING FORWARD. THESE EVENTS WERE RANDOM WITHOUT ANY WARNING LIGHTS BEING ILLUMINATED DURING THE EVENT. BEING AN UNKNOWN CONDITION A DRIVER COULD EXPOSE THE VEHICLE TO AN ACCIDENT BECAUSE OF ITS SHUT DOWN ON ACCELERATION. *TR

NHTSA ODI #10560527

4,500 miles · Dec 22, 2013

EngineVehicle Speed Control

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I HAD COME TO A STOP TO TURN LEFT. I WAS WAITING FOR THE TRAFFIC TO CLEAR, WHEN THERE WAS ADEQUATE DISTANCE BETWEEN CARS, I PUSHED ON THE GAS PEDAL AND NOTHING HAPPENED. THE CAR JUST STOOD STILL, NO LIGHTS CAME ON, NO WARNINGS, NO ENGINE REV, NOTHING HAPPENED FOR ABOUT 3-4 SECS. HOWEVER, BY THIS POINT THE CARS WERE CLOSING IN ON ME AND FINALLY AFTER I LET OFF THE PEDAL AND SLAMMED DOWN ON IT AGAIN, MY SRX MOVED AND CLEARED THE ROAD WAY. IT WAS VERY SCARY TO BE SITTING THERE AND EXPECTING THE CAR TO MOVE WHEN THE GAS PEDAL IS DEPRESSED AND NOTHING HAPPENS. *TR

NHTSA ODI #10556992

Official recalls

21V473000 · Suspension:rear

Jun 24, 2021

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence & remedy

Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

14V571000 · Suspension:rear

Sep 19, 2014

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

14V212000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2014

General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.

Consequence & remedy

Consequence: A three to four second lag in acceleration may increase the risk of crash.

Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.

13V202000 · Wheels:lugs/nuts/bolts/studs

May 16, 2013

General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.

Consequence & remedy

Consequence: If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.

13V097000 · Electrical System:software; Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mar 15, 2013

General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.

Consequence & remedy

Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

Additional source detail variants (3)

Electrical System:software

Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Power Train:automatic Transmission

Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE20019 · Rear Toe Link Adjuster Separation

Opened Nov 6, 2020 · Closed Dec 23, 2021

Status: closed (inferred from source dates) · Suspension; Suspension:rear

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.

Additional source detail variants (2)

Suspension

Suspension:rear