NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
31 reportsClear category filterMileage unknown · Mar 8, 2025
Power TrainCrash
Two incidents of the same failure, although a few years apart. Vehicle placed in "Park" (foot on the brake, which is necessary in order to shift into P); when brake pedal released, vehicle suddenly revs and lurches forward. First time, in garage, and so minor damage except to items in garage; second time 3/7/2025, totaled this…
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Two incidents of the same failure, although a few years apart. Vehicle placed in "Park" (foot on the brake, which is necessary in order to shift into P); when brake pedal released, vehicle suddenly revs and lurches forward. First time, in garage, and so minor damage except to items in garage; second time 3/7/2025, totaled this vehicle plus major damage to another vehicle.
NHTSA ODI #11647144
Mileage unknown · Feb 14, 2025
Electrical SystemPower TrainVehicle Speed Control
Rear Toe Link and . Lag in Acceleration was completed on 05/08/2014 but the problem persists also electrical failure seat gets stuck or engine wont turn on , blind spots makes sound when no vehicle around Engine has no power TCM transmission Control Module code comes and goes
NHTSA ODI #11642846
178,000 miles · Oct 7, 2024
Power Train
The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the vehicle experienced a three to four seconds lag in acceleration. There was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 14V212000 (Power Train). The dealer was notified of the failure and infor…
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The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the vehicle experienced a three to four seconds lag in acceleration. There was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 14V212000 (Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.
NHTSA ODI #11618504
Mileage unknown · Jun 24, 2022
Power Train
When I park car in PARK...IT SAYS SHIFT TO PARK and I must wiggle gear shifter to get it correctly in PARK OR IT ROLLS IF NOT..THIS SAFETY ISSUE HAPPENS EACH TIME I DRIVE MY CADILLAC SRX.
NHTSA ODI #11470825
Mileage unknown · Feb 12, 2022
Power Train
2013 SRX recently purchased 11/2021 all recalls performed after trying to accelerate display goes black dials bottom out I hear engine revving up but no acceleration, could have been rear ended, dealer replaced rear diff clutch control module, LR upper control link, both front lower control arms, now I am experiencing a bump ha…
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2013 SRX recently purchased 11/2021 all recalls performed after trying to accelerate display goes black dials bottom out I hear engine revving up but no acceleration, could have been rear ended, dealer replaced rear diff clutch control module, LR upper control link, both front lower control arms, now I am experiencing a bump hard shift
NHTSA ODI #11451709
Mileage unknown · Sep 14, 2021
Power Train
I called on August 25 to get my Cadillac serviced at the Luxury Automall in Sioux Falls, SD. I had been experiencing toe link issues (service stabilitrak error message and jerking and swaying from the back end). I was bounced around from operators at the dealership before being told I wouldn’t be able to be seen until Sept. 14th…
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I called on August 25 to get my Cadillac serviced at the Luxury Automall in Sioux Falls, SD. I had been experiencing toe link issues (service stabilitrak error message and jerking and swaying from the back end). I was bounced around from operators at the dealership before being told I wouldn’t be able to be seen until Sept. 14th (20 days later) and that I should stop driving the vehicle. I work over 50 miles away from my office and told the person I spoke to that it wasn’t an option for me to stop driving the vehicle because I need my source of income to support myself. I also informed them that I don’t have any other form of transportation and asked if I could get a loaner vehicle until they could check out my vehicle. I was told they wouldn’t be able to provide me a loaner vehicle until my vehicle was inspected and deemed unsafe to operate. So I continued driving my vehicle. I’ve probably put close to 2000 miles on my vehicle since the phone call with Cadillac. Needless to say my transmission went out Friday at a very low mileage. Cadillac is refusing to help me and I feel like I wouldn’t need an entire new transmission had the Cadillac dealer not made me wait nearly 3 weeks to be seen. My toe link is also busted. Now I’m looking at spending $5500 on a vehicle I can’t even drive due to Cadillacs negligence plus I’m now on the hook for a rental vehicle while I’m still making payments on the Cadillac I cannot even drive. How do you expect people to survive when I’m getting quoted over $1800 for 4 weeks of a rental car while I wait for my vehicle to get fixed - most places cannot get a transmission for 3-4 weeks. I’m being quoted $7000 (which is more than I make in 2 months) because Cadillac blew me off had they checked my vehicle before the transmission went out they may have prevented me from needing a new transmission. They knowingly let me drive an unsafe vehicle with no regards to my safety.
NHTSA ODI #11432996
Mileage unknown · Aug 13, 2021
Power TrainSteeringSuspension
VEHICLE HAS A RECALL ID. RECALL 21V473. ADVISED BY DEALER FOR CADILLAC NOT TO DRIVE OR OPERATE VEHICHLE, HOWEVER GM DOES NOT HAVE PARTS TO CORRECT RECALL AND AS A CONSUMER AND ONLY TRANSPORTATION IT IS A BURDEN FOR ME . I ALSO HAVE A LOAN ON THIS VEHICLE THAT IS CURRENT IN PAYMENTS AND MUST MAKE FUTURE PAYMENTS ON A VEHICLE THAT…
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VEHICLE HAS A RECALL ID. RECALL 21V473. ADVISED BY DEALER FOR CADILLAC NOT TO DRIVE OR OPERATE VEHICHLE, HOWEVER GM DOES NOT HAVE PARTS TO CORRECT RECALL AND AS A CONSUMER AND ONLY TRANSPORTATION IT IS A BURDEN FOR ME . I ALSO HAVE A LOAN ON THIS VEHICLE THAT IS CURRENT IN PAYMENTS AND MUST MAKE FUTURE PAYMENTS ON A VEHICLE THAT IS UNSAFE TO DRIVE. I FEEL GM. NEEDS TO GET THIS VEHICLE REPAIRED ASAP. OR PURCHASE BACK ATR THE COST OF MY LOAN. VERY UPSET AND ANGRY THERE IS AT THIS TIME NO RESOLUTION BY GM AND NO PARTS AVAILABLE .
NHTSA ODI #11428980
74,000 miles · Mar 20, 2021
Power TrainSteering
ONCE IN AWHILE, WHILE DRIVING THE SRX, IT HESITANT SHIFTING CAUSING RPM TO REV HIGHER THAN USUAL. WHEN SLOWING DOWN, ONCE IN AWHILE YOU FEEL A KICK. ALSO I HEAR A SLIGHT WHINING NOISE WHEN DRIVING. STEERING WHEEL TURNED ALL THE WAY TO THE LEFT OR TO THE RIGHT, STEERING WHEEL DOES NOT TURN BACK WHEN GOING FORWARD NOR REVERSE, IT…
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ONCE IN AWHILE, WHILE DRIVING THE SRX, IT HESITANT SHIFTING CAUSING RPM TO REV HIGHER THAN USUAL. WHEN SLOWING DOWN, ONCE IN AWHILE YOU FEEL A KICK. ALSO I HEAR A SLIGHT WHINING NOISE WHEN DRIVING. STEERING WHEEL TURNED ALL THE WAY TO THE LEFT OR TO THE RIGHT, STEERING WHEEL DOES NOT TURN BACK WHEN GOING FORWARD NOR REVERSE, IT STAYS TURNED.
NHTSA ODI #11404052
80,000 miles · Nov 18, 2020
Power Train
TRANSMISSION PROBLEM LEAKING PLUS REAR AXLE NOISES WHILE DRIVING ON 295 HWY LOST POWER FROM GEARS STARTED LOCKING UP
NHTSA ODI #11375303
82,000 miles · Mar 18, 2020
Power Train
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DOWNSHIFTED AND SHUDDERED. THE CONTACT ALSO STATED THAT WHILE ACCELERATING THE VEHICLE SHUDDERED ABNORMALLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE RE…
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TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DOWNSHIFTED AND SHUDDERED. THE CONTACT ALSO STATED THAT WHILE ACCELERATING THE VEHICLE SHUDDERED ABNORMALLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO ORR CADILLAC LOCATED AT (8750 BUSINESS PARK DR, SHREVEPORT, LA 71105) WHERE IT WAS CONFIRMED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA ODI #11318583
Official recalls
5Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Apr 25, 2014
General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
Consequence & remedy
Consequence: A three to four second lag in acceleration may increase the risk of crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
May 16, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.
Consequence & remedy
Consequence: If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
Mar 15, 2013
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
Consequence & remedy
Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Additional source detail variants (3)
Electrical System:software
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
Consequence: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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