NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reports100,000 miles · Oct 12, 2017
Engine
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERITS AUTO SALES, 313 ELIZABETH AVE, NEWARK, NJ 07112), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE VEHIC…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERITS AUTO SALES, 313 ELIZABETH AVE, NEWARK, NJ 07112), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11033118
110,000 miles · Mar 24, 2017
Air BagsCrashInjury
TL* THE CONTACT'S DAUGHTER OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 40 MPH ON AN ICY, SNOWY ROAD, THE VEHICLE STARTED TO SKID AND THE DRIVER LOST CONTROL OF THE VEHICLE. THE DRIVER CRASHED INTO A CEMENT WALL. ALL THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION ALONG…
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TL* THE CONTACT'S DAUGHTER OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 40 MPH ON AN ICY, SNOWY ROAD, THE VEHICLE STARTED TO SKID AND THE DRIVER LOST CONTROL OF THE VEHICLE. THE DRIVER CRASHED INTO A CEMENT WALL. ALL THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION ALONG WITH BRUISES TO THE CHEST, RIGHT ARM, AND LEG. A POLICE REPORT WAS FAILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10968319
120,000 miles · Dec 28, 2016
Structure
CADILLAC ISSUED A TSB IN APRIL 2012 (TSB #PIT-3749D), WHICH IS ALSO NOTED AS NHTSA ID #10037570 REGARDING RUST AND FRAME CORROSION. MY 2005 CADILLAC SRX IS EXPERIENCING THIS ISSUE, AND I WAS JUST QUOTED $5700 TO REPAIR THE MANUFACTURING DEFECT. WHY ISN'T THE NHTSA REQUIRING A RECALL IF THE STRUCTURAL FRAME OF THE CAR IS ERODIN…
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CADILLAC ISSUED A TSB IN APRIL 2012 (TSB #PIT-3749D), WHICH IS ALSO NOTED AS NHTSA ID #10037570 REGARDING RUST AND FRAME CORROSION. MY 2005 CADILLAC SRX IS EXPERIENCING THIS ISSUE, AND I WAS JUST QUOTED $5700 TO REPAIR THE MANUFACTURING DEFECT. WHY ISN'T THE NHTSA REQUIRING A RECALL IF THE STRUCTURAL FRAME OF THE CAR IS ERODING AWAY? I CAN SEND YOU ALL MY CORRESPONDENCE WITH CADILLAC CORPORATE OVER THE PAST TWO WEEKS.
NHTSA ODI #10938318
Mileage unknown · Aug 12, 2016
Air BagsCrash
AIRBAG DIDN'T DEPLOY IN AN ACCIDENT ON AUGUST 11 2016. AIRBAG IS FAULTY AND CONCERN ABOUT THE SAFETY OF THE 2005 SRC 04/01/2021: ODI # CHANGED FROM 10895442 TO 10895253 AS PART OF ROUTINE DATA CLEANUP.
NHTSA ODI #10895253
108,000 miles · Jun 16, 2016
Electrical SystemFire
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE THE VEHICLE WAS PREPARING TO STOP AT A STOP SIGN, THE VEHICLE BEGAN TO SPUTTER INTO TRAFFIC AND ALL THE WARNING LIGHTS ILLUMINATED. THE ENGINE STALLED AND SMOKE APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POSITIVE CABLE WIRE FAILED AND NEEDED TO BE R…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE THE VEHICLE WAS PREPARING TO STOP AT A STOP SIGN, THE VEHICLE BEGAN TO SPUTTER INTO TRAFFIC AND ALL THE WARNING LIGHTS ILLUMINATED. THE ENGINE STALLED AND SMOKE APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POSITIVE CABLE WIRE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE PARTS TO REPAIR THE FAILURE WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
NHTSA ODI #10874595
150,000 miles · May 19, 2016
Electrical System
VEHICLE STATIONARY. UNABLE TO START. UNABLE TO REMOVE KEY. BATTERY GOES DEAD. 2 GM DEALERSHIPS SAY THERE IS NO FIX. HAVE HAD CAR DIAGNOSED. NO FIX IS UNACCEPTABLE FOR A CADILLAC. DEALERSHIPS "FIX" SO CAR STARTS AND THEN THE SAME PROBLEM STARTS. PLEASE ADVISE
NHTSA ODI #10865816
109,916 miles · Apr 8, 2016
EnginePower TrainSteering
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEED…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 109,916.
NHTSA ODI #10854380
58,700 miles · Apr 1, 2016
Service Brakes
TOOK THE CAR TO THE SUPERMARKET & AS I WAS DRIVING HOME I WENT TO STOP AT A RED LIGHT & MY BRAKES COMPLETELY FAILED. THERE WAS NO WARNING, THANK GOD I WAS NOT GOING FAST AND I WAS NOT HIT BY ANOTHER CAR. BRAKE FLUID HAD COMPLETELY DRAINED OUT OF THE SYSTEM. GOT MY CAR TOWED TO REPAIR SHOP WHERE WE HAVE ALL OUR CARS SERVICED. MEC…
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TOOK THE CAR TO THE SUPERMARKET & AS I WAS DRIVING HOME I WENT TO STOP AT A RED LIGHT & MY BRAKES COMPLETELY FAILED. THERE WAS NO WARNING, THANK GOD I WAS NOT GOING FAST AND I WAS NOT HIT BY ANOTHER CAR. BRAKE FLUID HAD COMPLETELY DRAINED OUT OF THE SYSTEM. GOT MY CAR TOWED TO REPAIR SHOP WHERE WE HAVE ALL OUR CARS SERVICED. MECHANIC SAID ALL THE BRAKE LINES WERE ALL ROTTED/RUSTED. CAN'T GET PARTS ANYMORE, THEY HAVE TO 'FABRICATE' THEM. PRICE TO REPAIR $1200.00 MY CAR ONLY HAS 58K & IS GARAGED. I DO LIVE ON LONG ISLAND BUT HAVE NEVER DRIVEN THROUGH ANY FLOODS. CADILLAC SAYS 'CAR IS TOO OLD FOR ANY RECOURSE ON THEIR PART'. WHAT ELSE IS NEW. I LOST MY BRAKES IN AN INSTANT WITH NO WARNING. I'M GRATEFUL I DID NOT CAUSE AN ACCIDENT OR GET MYSELF KILLED. HAVE READ ONLINE THAT THIS HAS BEEN AN ISSUE. I GUESS YOU CAN ADD MY CAR TO YOUR STATISTICS. I GUESS I COULD ASK MECHANIC FOR PICTURES IF YOU WOULD LIKE TO SEE. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10852942
120,466 miles · Mar 23, 2016
Electrical System
DO YOU REALLY BELIEVE PLACING 2 PLASTIC CAPS ON A KEY SOLVES THIS IGNITION RECALL? THE RECALL IS FOR THE IGNITION SWITCH! I TOOK THE CAR IN TODAY AND THIS IS HOW THEY ADDRESSED THE ISSUE. THIS WAS A COMPLETE WASTE OF MY TIME AND I AM NO MORE SAFER NOW THAN BEFORE I WENT IN.
NHTSA ODI #10851298
Mileage unknown · Mar 7, 2016
Electrical System
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIE…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10840266
Official recalls
3Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Apr 20, 2006
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.