Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
1225–50K
2050–75K
1675–100K
26100–150K
9150K+
100 reports with mileage · 22 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN IN THE CAR, I WAS GOING THE NORMAL SPEED LIMIT OF 60 MPH ON THIS ROAD. ALL OF A SUDDEN, I LOOKED UP AND THE GLASS TO MY SUNROOF FLEW OFF. I NEVER HAD A PREVIOUS ISSUE WITH THIS SUNROOF AND THERE WAS NOTHING LOOSE AT THE TIME OF THE INCIDENT. I WAS SO SCARED THAT THE GLASS WOULD…
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I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN IN THE CAR, I WAS GOING THE NORMAL SPEED LIMIT OF 60 MPH ON THIS ROAD. ALL OF A SUDDEN, I LOOKED UP AND THE GLASS TO MY SUNROOF FLEW OFF. I NEVER HAD A PREVIOUS ISSUE WITH THIS SUNROOF AND THERE WAS NOTHING LOOSE AT THE TIME OF THE INCIDENT. I WAS SO SCARED THAT THE GLASS WOULD HIT SOMEONES CAR BUT IT DID NOT. I AM STILL BAFFLED BY THE WHOLE EXPERIENCE. THERE HAS TO BE A MANUFACTURER'S DEFECT BECAUSE GLASS DOES NOT COME OFF A VEHICLE. *TR
NHTSA ODI #10653557
95,000 miles · Oct 25, 2010
Visibility
ONE DAY AFTER AROUND 2 WEEKS OF BUYING MY CAR, I STARTED TO HEAR STRANGE NOISES INSIDE THE REAR CAR DOOR PANELS EVERYTIME I LOWER OR RAISE THE WINDOWS. ONE DAY I WAS AT WORK ABOUT TO GO TO LUNCH, SO I GOT IN MY CAR' TURNED IT ON THEN STARTED TO DRIVE AWAY AT THE SAME TIME LOWERING MY WINDOWS TO AIR OUT THE HOT AIR BUILD UP, THE…
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ONE DAY AFTER AROUND 2 WEEKS OF BUYING MY CAR, I STARTED TO HEAR STRANGE NOISES INSIDE THE REAR CAR DOOR PANELS EVERYTIME I LOWER OR RAISE THE WINDOWS. ONE DAY I WAS AT WORK ABOUT TO GO TO LUNCH, SO I GOT IN MY CAR' TURNED IT ON THEN STARTED TO DRIVE AWAY AT THE SAME TIME LOWERING MY WINDOWS TO AIR OUT THE HOT AIR BUILD UP, THEN AFTER A MINUTE OR SO AS I WAS DRIVING I STARTED TO ROLL UP THE WINDOWS' SUDDENLY I HEARD A LOUD NOISE AND SEEN THAT MY REAR DRIVER SIDE WINDOW NOT THERE.... I WENT TO A SERVICES STATION WHERE HAD ONE OF THE WORKERS CHECK IT OUT AND ADVISED ME THAT THE WINDOW HAD JUST FALLEN INTO THE DOOR... I HAD THEM TEMPORARILY CLOSED THE WINDOW AND LOCK IT IN PLACE UNTIL I COULD GET IT REPAIRED.... A FEW WEEKS AFTER THAT' MY REAR PASSENGER WINDOW DID THE EXACT SAME THING... AFTER IT WAS GETTING ROLLED UP DRIVING DOWN THE HIGHWAY, I HAD TO PULL OVER ON THE EMERGENCY LANE TO PULL THE WINDOW UP AND LOCK IT IN-PLACE THE SAME WAY I HAD THE OTHER ONE DONE.. I HAD IT CHECK OUT AND AN ESTIMATE WAS GIVEN BUT I WAS ADVISED THAT THIS WAS CAUSED BY AN MANUFACTURE DEFECT. *TR
NHTSA ODI #10362290
Mileage unknown · Sep 13, 2007
Visibility
HAVE HAD MULTIPLE TRIPS TO THE DEALER FOR SUNROOF ISSUES. ISSUES HAVE BEEN EITHER THE SUNROOF STOPS WORKING ALL TOGETHER, AND WHEN OPENED IT WILL NOT CLOSE. THE SUNROOF TRIES TO CLOSE, BUT THEN RE-OPENS. THIS ISSUE HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE IN 2005. *TR
NHTSA ODI #10202866
18,000 miles · Aug 22, 2005
VisibilityInjury
DT: THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT 60-65 MPH THE SUN ROOF COLLAPSED, CAUSING SIX PEOPLE TO BE INJURED IN THE VEHICLE. LUCKILY THIS DID NOT CAUSE AN ACCIDENT. THE MANUFACTURER WAS INVESTIGATING THIS TO SEE IF IT WAS A MANUFACTURING DEFECT. *AK IE05-052.PCO PE05-052.PCO
NHTSA ODI #10133823
625 miles · Aug 18, 2005
VisibilityInjury
2005 CADILLAC SRX ULTRAVIEW SUNROOF EXPLODED AND SHOWERED GLASS THROUGHOUT THE VEHICLE WHILE TRAVELING AT 55 MPH ON AN INTERSTATE HIGHWAY. *NM IE05-052.PCO PE05-052.PCO
NHTSA ODI #10133342
9,300 miles · Jun 30, 2005
Visibility
LARGE SUNROOF ON MY 2005 CADILLAC SRX INEXPLICITLY SHATTERED AND CAVED INTO VEHICLE WHILE TRAVELLING IN LIGHT TRAFFIC. THERE IS NO EVIDENCE OF FOREIGN OBJECT CAUSING THIS, NOR WAS THERE THE SOUND OF IMPACT YOU WOULD EXPECT NECESSARY TO TAKE OUT A LARGE PIECE OF GLASS LIKE THIS. CAN'T GET GM TO CONSIDER THAT THIS MAY BE AN EQUI…
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LARGE SUNROOF ON MY 2005 CADILLAC SRX INEXPLICITLY SHATTERED AND CAVED INTO VEHICLE WHILE TRAVELLING IN LIGHT TRAFFIC. THERE IS NO EVIDENCE OF FOREIGN OBJECT CAUSING THIS, NOR WAS THERE THE SOUND OF IMPACT YOU WOULD EXPECT NECESSARY TO TAKE OUT A LARGE PIECE OF GLASS LIKE THIS. CAN'T GET GM TO CONSIDER THAT THIS MAY BE AN EQUIPMENT FAILURE. FORTUNATELY, THE SUNSHADE WAS CLOSED OR GLASS WOULD HAVE FALLEN ON OCCUPANTS GM ISN'T FORTHCOMING WITH INFORMATION ABOUT THIS UNIQUE ROOF OR EVEN WHO MANUFACTURES IT. THIS IS A $3,500 REPAIR THAT GM WON'T COVER OR PROVIDE DETAILS OF OTHER POTENTIAL INCIDENTS. IE05-052.PCO PE05-052
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.
2005 Cadillac Srx Problems, Complaints & Recalls | Skip That Year
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