NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
17 reportsClear category filter125,000 miles · Oct 4, 2018
EnginePower TrainSteering
'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FO…
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'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.
NHTSA ODI #11133340
80,000 miles · Nov 3, 2017
SteeringSuspensionWheels
MY 05 CADILLAC SRX HAVE A SERIOUS SAFETY ISSUE IN THE FRAME WHERE AS A METAL PICE ON LEFT AND RIGHT FRONT HAVE ROTTED ALL THE WAY THROUGH. I HAVE PICTURES OF THE PROBLEM. I NEED SOMEONE TO HELP ME BECAUSE NO CAR SHOULD HAVE THIS PROBLE WITH ONLY 80 THOUSAND MILES ON IT. HOW CAN I SEND THE PICTURE TO.
NHTSA ODI #11043134
109,916 miles · Apr 8, 2016
EnginePower TrainSteering
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEED…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 109,916.
NHTSA ODI #10854380
16,600 miles · Feb 11, 2015
Electrical SystemSteeringVehicle Speed Control
CAR RAPIDLY SPEED UP AT FULL AND LITTLE TIME AFTER THAT HEARD LOUD NOISE IN BACK AS DRIVING .TODAY TOOK TO MECHANIC AND DIDN'T EVEN GET POWER STARTING UP AND THEN SPEED UP AGAIN AT FULL STOP AND STARTED SMOKING TO. SAID POWER STEERING WENT OUT THOUGHT IT WAS THAT GOT ALMOST HOME PROBLEM STILL OCCURRED SO DID SOME RESEARCH AND F…
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CAR RAPIDLY SPEED UP AT FULL AND LITTLE TIME AFTER THAT HEARD LOUD NOISE IN BACK AS DRIVING .TODAY TOOK TO MECHANIC AND DIDN'T EVEN GET POWER STARTING UP AND THEN SPEED UP AGAIN AT FULL STOP AND STARTED SMOKING TO. SAID POWER STEERING WENT OUT THOUGHT IT WAS THAT GOT ALMOST HOME PROBLEM STILL OCCURRED SO DID SOME RESEARCH AND FOUND THIS RECALL . *TR
NHTSA ODI #10682683
75,000 miles · Nov 21, 2014
Electrical SystemSteeringFire
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE HEATER WAS ACTIVATED AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VENTS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE HEATER WAS ACTIVATED AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VENTS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10659967
115,000 miles · Sep 29, 2014
EngineSteering
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10639770
Mileage unknown · Sep 23, 2014
Steering
THE DEALERSHIP IN MY CITY RAN OUT OF PARTS TO REPAIR MY VEHICLE THEY WERE SENT ONLY A FEW SO WE ALL ON A WAITING LIST FOR ?????? *TR
NHTSA ODI #10638474
72,000 miles · Jan 28, 2014
Steering
I BOUGHT MY 2005 CADILLAC SRX AT 43,000 MILES JUNE 25,2012 NOW IT'S JANUARY 23,2014 AND THE POWER STEERING GOES OUT AT 72,000 MILES. THERE WAS A HUGE LEAK STEERING WAS VERY TIGHT AND STABILITY WAS IN USE. MY FATHER SAID IT LOOKS LIKE THE PUMP WAS REPLACED ONCE THAT'S RIDICULOUS WITH THE LOW MILES MY CAR HAS. I THINK CADILLAC REA…
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I BOUGHT MY 2005 CADILLAC SRX AT 43,000 MILES JUNE 25,2012 NOW IT'S JANUARY 23,2014 AND THE POWER STEERING GOES OUT AT 72,000 MILES. THERE WAS A HUGE LEAK STEERING WAS VERY TIGHT AND STABILITY WAS IN USE. MY FATHER SAID IT LOOKS LIKE THE PUMP WAS REPLACED ONCE THAT'S RIDICULOUS WITH THE LOW MILES MY CAR HAS. I THINK CADILLAC REALLY NEEDS TO FIX THE PROBLEM THEY HAVE RECALLS ON THE 2004'S THEY NEED TO FIX THE 2005'S TOO! IT'S A BURDEN RIGHT NOW I'M PAYING FOR A CAR THAT'S SITS IN THE GARAGE NOW! *TR
NHTSA ODI #10561744
75,000 miles · Sep 17, 2013
Steering
I OWN A 2005 CADILLAC SRX AWD V8. THERE WAS A POWER STEERING LEAK THAT OCCURRED APPROXIMATELY 9/2010 (DATE COULD BE OFF, BUT GM HAS THE OFFICIAL DATES/MILEAGE). THIS WAS SERVICED BY THE DEALER AND THEY REPLACED THE POWER STEERING RETURN LINE STATING THAT THIS IS A REGULAR OCCURRENCE IN THIS STYLE CADILLAC. I FILED A COMPLAINT WI…
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I OWN A 2005 CADILLAC SRX AWD V8. THERE WAS A POWER STEERING LEAK THAT OCCURRED APPROXIMATELY 9/2010 (DATE COULD BE OFF, BUT GM HAS THE OFFICIAL DATES/MILEAGE). THIS WAS SERVICED BY THE DEALER AND THEY REPLACED THE POWER STEERING RETURN LINE STATING THAT THIS IS A REGULAR OCCURRENCE IN THIS STYLE CADILLAC. I FILED A COMPLAINT WITH GM AT THE TIME BECAUSE I HAD TO RENT A CAR FOR 3 WEEKS AS THE PART WAS OUT OF STOCK AND IN PRODUCTION. GM AGREED TO PAY FOR MY RENTAL CAR. APPROXIMATELY 4/2013 THE SAME LEAK STARTED UNDER MY POWER STEERING RETURN LINE. I BROUGHT IT TO THE DEALER WHERE I WAS AGAIN TOLD THAT IT IS COMMON FOR THIS PART TO DEFAULT AND THAT THEY WOULD NEED TO REPLACE THE ENTIRE POWER STEERING RACK AS WELL AS THE POWER STEERING RETURN LINE AGAIN. THEY QUOTED ME APPROXIMATELY $2000. I AGAIN FILED A COMPLAINT WITH GM AND THEY SAID THOUGH IT IS A COMMON PROBLEM THEY WERE NOT WILLING TO PAY ANY COST FOR REPAIR. I HAVE A MUTUAL FRIEND WHO OWNS THE SAME STYLE CADILLAC SRX AS I DO AND THE SAME PROBLEM JUST HAPPENED TO HIM. HE WAS ADVISED BY THE DEALER THAT HE WOULD NEED TO REPLACE THE POWER STEERING RACK AND RETURN LINE FOR A COST OF APPROXIMATELY $2000. I BELIEVE THERE IS A HUGE RISK IN ALLOWING THESE VEHICLES TO REMAIN ON THE ROAD IF THEY HAVE PS PROBLEMS. MY VEHICLE EVEN AFTER HAVING THE LINE FIXED IS AGAIN SPEWING POWER STEERING FLUID ALL OF MY ENGINE PARTS AND DRIPS ONTO MY AXLE. IF I AM STOPPED WITH MY CAR ON, YOU CAN SEE SMOKE RISING AND THERE IS A BURNING SMELL COMING FROM THE AFFECTED AREA. PLEASE HELP! *TR
NHTSA ODI #10544113
46,000 miles · Apr 16, 2012
SteeringCrash
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER AND HE LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN CRASHED INTO A HIGHWAY DIVIDER AND INTO ANOTHER VEHICLE. THERE WERE…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER AND HE LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN CRASHED INTO A HIGHWAY DIVIDER AND INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO CENTER AND THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V125000 (SUSPENSION:REAR), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA ODI #10455394
Official recalls
3Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Apr 20, 2006
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.