Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports4 fire reports11 injury reports

Exterior Lighting complaints

4 reports

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98,000 miles · Aug 4, 2014

Electrical SystemExterior LightingSuspension

Read full complaint

THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO CONSIDER STEPPING UP TO THE PLATE AND TAKING CARE OF THIS VERY SERIOUS PROBLEM. WE HAVE OWNED 5 NEW CADILLACS WITH NO PROBLEMS, UNTIL NOW. WE LOVE THIS CAR BUT ARE VERY HESITANT TO TAKE THIS VEHICLE LONG DISTANCES. PLEASE, PLEASE TAKE CARE OF THIS PROBLEM. *TR

NHTSA ODI #10618784

76,000 miles · May 30, 2010

Electrical SystemExterior Lighting

THE BACK UP LIGHTS DO NOT COME ON. APPARENTLY, THERE IS A MANUFACTURERS' DEFECT IN THE DESIGN. WE ARE ON OUR THIRD FAILURE. A WIRE THAT IS INTEGRATED INTO THE TAILGATE BECOMES WARN . *TR

NHTSA ODI #10333887

35,556 miles · Dec 14, 2009

Exterior Lighting

LIGHT BULBS FOR TURN SIGNALS,TAIL LIGHTS ,STOP LIGHTS SLIP OUT OF SOCKETS. DESIGN OF SOCKETS HAS BEEN IMPROVED TO SECURE BULBS BUT GM HAS NOT ADVISED OWNERS TO REPLACE THE SOCKETS. THIS RESULTS IN NUMEROUS VEHICLES BEING OPERATED WITH ESSENTIAL LIGHTS OUT OF SERVICE. *TR

NHTSA ODI #10295609

Mileage unknown · Mar 3, 2009

Exterior Lighting

RIGHT FRONT PARKING LIGHT AND TURN SIGNAL LIGHT REPEATEDLY BURNS OUT, ABOUT EVERY TWO TO THREE MONTHS. *TR

NHTSA ODI #10260625

Official recalls

14V394000 · Electrical System:ignition

Jul 2, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

07V589000 · Power Train:axle Assembly:axle Shaft:seal

Dec 20, 2007

ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.

Consequence & remedy

Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.

06V125000 · Suspension:rear

Apr 20, 2006

CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.

Consequence & remedy

Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA06001 · Sunroof Glass Failure

Opened Jan 20, 2006 · Closed Dec 1, 2006

Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

PE05052 · Sun Roof Glass Failure

Opened Sep 22, 2005 · Closed Jan 20, 2006

Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.