2005 Cadillac Srx

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TEST RESULTS SHOWED DETERMINED THAT THE FUEL TANK CAP AND THE TIRE TRACTION SENSORS ON THE REAR TIRES NEEDED REPLACING. THE DEALER REPLACED THE FUEL TANK CAP AND TIRE TRACTION SENSORS. THE CONTACT STATED THAT AFTER THE REPAIRS, THE CHECK ENGINE AND TIRE TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER STATED THAT THE CATALYTIC CONVERTER MALFUNCTIONED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD RATTLE ABNORMALLY WHEN DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS 148,665.

MY WIFE WAS BACKING OUT OF THE DRIVE WAY WHEN SHE SAW SMOKE COMING OFF THE CRACKS OF THE DRIVERS SIDE IN THE FRONT OF THE VEHICLE. THE HOOD WAS CLOSED AND HAD LOTS OF BLACK SMOKE GUSHING OUT OF THE CRACKS AND IT SMELLED LIKE BURNING PLASTIC. I TRIED STARTING THE VEHICLE AND TO MY SURPRISE THE VEHICLE STARTED BUT MOST OF THE ELECTRONIC CONTROLS WERE SHOWING ERRORS IN THE DASH. I WAS ABLE TO DRIVE IT CAREFULLY TO THE NEAREST CADILLAC DEALER (LAVERY AUTO) IN ALLIANCE, OH. WHEN I STOPPED THE CAR I WAS UNABLE TO TAKE OFF THE KEYS FROM THE IGNITION BECAUSE THE SECURITY SYSTEM ALSO HAD AN ERROR. THEY DIAGNOSED THE PROBLEM AND FOUND THAT THE ELECTRICAL SYSTEM IN THE AC COMPRESSOR HAD CAUGHT FIRE AND ALSO MELTED THE WIRING. THIS HAD ALSO DESTROYED THE COMPUTER ECM OF THE VEHICLE. THEY REPAIRED IT AND I BROUGHT THE SRX BACK HOME IN THE EVENING OF 10/14/11 AND PARKED IT IN MY DRIVE WAY. THE NEXT MORNING I FOUND THE BATTERY WAS DEAD AND HAD TO USE MY WIFE'S CAR TO JUMP START. THE SAME THING HAPPENED THE NEXT DAY MORNING AND HAD TO CALL UP A TOW TRUCK TO JUMP START THE SRX. I TOOK IT BACK TO THE SAME DEALER (LAVERY AUTOMOTIVE) AND THEY FOUND THAT ANOTHER RELAY WAS BAD DUE TO THE FIRE AND THEY REPLACED THIS TOO. I SPENT OVER $1,500 TO REPAIR THIS VEHICLE. I HAVE THE RECEIPTS WITH FULL EXPLANATIONS. I WOULD LIKE FOR YOU TO INVESTIGATE THE REASON FOR THIS FIRE THAT HAD THE POTENTIAL TO INJURE ME AND MY FAMILY AND ALSO PROVIDE ASSISTANCE IF POSSIBLE IN HAVING GENERAL MOTORS REIMBURSE ME FOR THESE CHARGES BECAUSE OF POOR SAFETY AND QUALITY IN THIS VEHICLE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHILE ACCELERATING AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK WITHIN THE ENGINE. AS A RESULT, THE CATALYTIC CONVERTER AND SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,000.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE AND IT WOULD ALSO HESITATE. A LOCAL MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT ASSIST WITH THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 74,000.

IN OCTOBER OF 08 MY 05 CADILLAC SRX BEGAN TO BUCK AND HESITATE EXTENSIVELY. I HAD IT TOWED TO THE DEALER AND WAS TOLD IT HAD NO OIL IN IT. I PRODUCED MY RECEIPT THAT I HAD THE OIL CHANGED 730 MILES PREVIOUS. CAR HAD 53,000 MILES ON IT AND OUT OF WARRANTY! I HAVE SINCE HAD TO REPLACE THE FUEL INJECTORS (6 AT $800) EACH AND WAS TOLD THAT THIS CAR IS "KNOWN FOR BURNING OIL...WHICH LEADS TO THIS PROBLEM!". I NOW USE THREE QUARTS OF OIL EVERY 6000 MILES BETWEEN OIL CHANGES! CAR HAS 81,000 MILES AND COSTS ME ABOUT 2000 EVERY 6 MONTHS IN REPAIRS! *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS THE ENGINE BEGAN TO BUCK AND HESITATE WITHOUT WARNING. THE ENGINE LEAKED A SUBSTANTIAL AMOUNT OF OIL. THE VEHICLE WAS NOT EQUIPPED WITH A LOW OIL WARNING INDICATOR TO ALERT OF THE ENGINE'S LOW CONSUMPTION OF OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE PROBLEM WAS CONTRIBUTED TO A MANUFACTURER'S DESIGN FLAW WITHIN THE ENGINE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL WHICH COULD CAUSE THE ENGINE TO LOCK WHILE DRIVING. THE DEALER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED, BUT ALSO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 70,100. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATED 02/08/11*LJ UPDATED 04/21/11