NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
16 reportsClear category filter160,000 miles · Jul 9, 2019
Engine
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP, A LOUD VIBRATION/RUMBLE EMITTED FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COVERT CADILLAC BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3000), BUT WAS NOT …
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP, A LOUD VIBRATION/RUMBLE EMITTED FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COVERT CADILLAC BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #11230546
125,000 miles · Oct 4, 2018
EnginePower TrainSteering
'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FO…
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'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.
NHTSA ODI #11133340
100,000 miles · Oct 12, 2017
Engine
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERITS AUTO SALES, 313 ELIZABETH AVE, NEWARK, NJ 07112), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE VEHIC…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERITS AUTO SALES, 313 ELIZABETH AVE, NEWARK, NJ 07112), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11033118
109,916 miles · Apr 8, 2016
EnginePower TrainSteering
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEED…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. AFTER PURCHASING THE VEHICLE FROM AN INDEPENDENT DEALER, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED FORD DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE LIGHT WAS ILLUMINATED AND THE DRIVE SHAFT COUPLERS, POWER STEERING, FRONT WHEEL BEARING, AND MOTOR MOUNTS WERE ALL DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 109,916.
NHTSA ODI #10854380
120,000 miles · Sep 23, 2015
Engine
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGN…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIMING TENSIONER BELT FAILED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10775310
121,060 miles · Apr 15, 2015
Engine
AT APPROX. 121,000 MILES, WENT TO START MY CAR, WHEN STARTED THERE WAS AN AWFUL KNOCKING NOISE UNDER THE HOOD, THE ENTIRE CAR WAS SHAKING, AND MISFIRING. AFTER TAKING TO THE DEALER, I WAS TOLD THE TIMING CHAIN NEEDED REPLACED. OVER $2000 TO DO THIS, DURING HAVING THE TIMING CHAIN REPLACED I WAS TOLD THAT THE TIMING CHAIN GEARS H…
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AT APPROX. 121,000 MILES, WENT TO START MY CAR, WHEN STARTED THERE WAS AN AWFUL KNOCKING NOISE UNDER THE HOOD, THE ENTIRE CAR WAS SHAKING, AND MISFIRING. AFTER TAKING TO THE DEALER, I WAS TOLD THE TIMING CHAIN NEEDED REPLACED. OVER $2000 TO DO THIS, DURING HAVING THE TIMING CHAIN REPLACED I WAS TOLD THAT THE TIMING CHAIN GEARS HAD BEEN PREVIOUSLY MARKED MEANING THE TIMING CHAIN ON MY VEHICLE HAD BEEN PREVIOUSLY CHANGED. I HAVE READ ABOUT SO MANY PEOPLE HAVING THE EXACT SAME ISSUE WITH TIMING CHAINS HAVING TO BE REPLACED AT VERY LOW MILEAGE. I BELIEVE WITH ALL THE COMPLAINTS AND CONCERNS OF THE TIMING CHAINS FAILING AT THIS RATE, THIS SHOULD HAVE BEEN A RECALL AND BEEN REPLACED UNDER CADILLACS EXPENSE. THIS IS JUST RIDICULOUS. I HAVE SEEN PREVIOUS NHTSA ITEM #'S REGARDING THE SAME THING! THERE ARE PLENTY OUT THERE. PREVIOUS COMPLAINTS: NHTSA ID # 10335816, 10512619, 10598962 ETC. THERE WAS A RECALL FROM GM ON TIMING CHAINS BUT ONLY INCLUDED MODELS 07 BULLETIN NO 11340A,REV B AND REV C. NHTSA REFERENCE- 10043857. I BELIEVE THIS RECALL SHOULD HAVE INCLUDED MODELS OLDER THAN 07 GOING BACK OF 04 AS SO MANY PEOPLE HAVE HAD THIS ISSUE! I BELIEVE GM SHOULD MADE RESPONSIBLE FOR REPLACING THESE ISSUE AND REIMBURSING FOR THE REPAIR COSTS. AS IF IT WAS IN 2007-2009 MODELS WHEN THEY REALIZED THE ISSUE IT IS MORE LIKELY TO HAVE BEEN IN OLDER MOLDERS AS WELL, AS THE ISSUE WAS NOT FIXED UNTIL AROUND 2010. MAKE GM RESPONSIBLE! *TR
NHTSA ODI #10705878
92,000 miles · Apr 14, 2015
Engine
INTERMITTENT ATTEMPTS AT STARTING. START ATTEMPTS WITHOUT THE KEY BEING ACTUATATED. *TR
NHTSA ODI #10705736
115,000 miles · Sep 29, 2014
EngineSteering
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10639770
124,000 miles · Jun 30, 2014
Engine
I WAS DRIVING ON I20 IN GEORGIA. MY CHECK ENGINE LIGHT CAME ON AND BEFORE I COULD GET OFF INTERSTATE CAR STARTED MAKING HORRIBLE NOISE. GOT OFF AND TURNED OFF ENGINE. WHEN I TRIED TO RESTART IT, IT WOULD JUST MAKE A GRINDING NOISE. SOMEONE CHECKED THE OIL FOR ME AND IT WAS BONE DRY. COMPUTER STATED 61% OIL LIFE LEFT AND NEVER GA…
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I WAS DRIVING ON I20 IN GEORGIA. MY CHECK ENGINE LIGHT CAME ON AND BEFORE I COULD GET OFF INTERSTATE CAR STARTED MAKING HORRIBLE NOISE. GOT OFF AND TURNED OFF ENGINE. WHEN I TRIED TO RESTART IT, IT WOULD JUST MAKE A GRINDING NOISE. SOMEONE CHECKED THE OIL FOR ME AND IT WAS BONE DRY. COMPUTER STATED 61% OIL LIFE LEFT AND NEVER GAVE ME A "OIL CHANGE" NOTICE. NOW THE ENGINE IS SHOT AND NEEDS REPLACING. I WAS GOING 70 MPH AT THE TIME AND CAR WENT DOWN TO ABOUT 30 MPH WITHIN SECONDS. THIS COULD HAVE CAUSED A HORRIBLE ACCIDENT! *TR
NHTSA ODI #10607092
36,234 miles · Jun 17, 2014
Engine
TIMING CHAIN BROKE CAUSING THE VEHICLE TO FAIL IN THE MIDDLE OF TRAFFIC. GM HAS NO RECALLS ON TIMING CHAINS ON THIS MODEL BUT HAS THE SAME ISSUE/RECALL FOR OTHER MODELS OF CADILLACS. THEY WANT CUSTOMERS TO PAY FULL RETAIL PRICE TO REPAIR THE BAD DESIGN ISSUE THAT THEY KNOW ABOUT. *TR
NHTSA ODI #10598962
Official recalls
3Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Apr 20, 2006
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.