NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
22 reportsClear category filter16,600 miles · Feb 11, 2015
Electrical SystemSteeringVehicle Speed Control
CAR RAPIDLY SPEED UP AT FULL AND LITTLE TIME AFTER THAT HEARD LOUD NOISE IN BACK AS DRIVING .TODAY TOOK TO MECHANIC AND DIDN'T EVEN GET POWER STARTING UP AND THEN SPEED UP AGAIN AT FULL STOP AND STARTED SMOKING TO. SAID POWER STEERING WENT OUT THOUGHT IT WAS THAT GOT ALMOST HOME PROBLEM STILL OCCURRED SO DID SOME RESEARCH AND F…
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CAR RAPIDLY SPEED UP AT FULL AND LITTLE TIME AFTER THAT HEARD LOUD NOISE IN BACK AS DRIVING .TODAY TOOK TO MECHANIC AND DIDN'T EVEN GET POWER STARTING UP AND THEN SPEED UP AGAIN AT FULL STOP AND STARTED SMOKING TO. SAID POWER STEERING WENT OUT THOUGHT IT WAS THAT GOT ALMOST HOME PROBLEM STILL OCCURRED SO DID SOME RESEARCH AND FOUND THIS RECALL . *TR
NHTSA ODI #10682683
62,250 miles · Jan 6, 2015
Electrical SystemStructureUnknown Or Other
DRIVER DOOR LATCH STAYS IN THE OPEN POSITION, PREVENTING THE DOOR FROM LATCHING CLOSED. AFTER SITTING FOR A WHILE, OVER NIGHT OR A FEW DAYS, DOOR WILL LATCH CLOSED AGAIN. THIS IS A INTERMENT PROBLEM. CONCERNED WILL OCCUR WHILE DRIVING AS IT APPEARS TO BE EFFECTED BY THE ELECTRIC LOCK SYSTEM. CHECKED ON WEB SEVERAL OTHERS HAVE HA…
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DRIVER DOOR LATCH STAYS IN THE OPEN POSITION, PREVENTING THE DOOR FROM LATCHING CLOSED. AFTER SITTING FOR A WHILE, OVER NIGHT OR A FEW DAYS, DOOR WILL LATCH CLOSED AGAIN. THIS IS A INTERMENT PROBLEM. CONCERNED WILL OCCUR WHILE DRIVING AS IT APPEARS TO BE EFFECTED BY THE ELECTRIC LOCK SYSTEM. CHECKED ON WEB SEVERAL OTHERS HAVE HAD THIS PROBLEM ALSO.
NHTSA ODI #10670417
1,000 miles · Dec 29, 2014
Electrical System
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE MOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NO…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE MOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10668838
75,000 miles · Nov 21, 2014
Electrical SystemSteeringFire
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE HEATER WAS ACTIVATED AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VENTS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE HEATER WAS ACTIVATED AND THERE WAS AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VENTS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10659967
37,000 miles · Oct 17, 2014
Electrical System
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER MADE SEVERAL UNKNOWN REPAIRS TO THE VEHICLE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (…
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TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER MADE SEVERAL UNKNOWN REPAIRS TO THE VEHICLE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
NHTSA ODI #10648316
Mileage unknown · Oct 6, 2014
Electrical System
SUBMISSION FROM CONSTITUENT RE 2005 MODEL YEAR CADILLAC SRX GM RECALL #14172. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ODI #10641014
Mileage unknown · Aug 27, 2014
Electrical System
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V394000 (ELECTRICAL) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10628725
98,000 miles · Aug 4, 2014
Electrical SystemExterior LightingSuspension
THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO C…
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THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO CONSIDER STEPPING UP TO THE PLATE AND TAKING CARE OF THIS VERY SERIOUS PROBLEM. WE HAVE OWNED 5 NEW CADILLACS WITH NO PROBLEMS, UNTIL NOW. WE LOVE THIS CAR BUT ARE VERY HESITANT TO TAKE THIS VEHICLE LONG DISTANCES. PLEASE, PLEASE TAKE CARE OF THIS PROBLEM. *TR
NHTSA ODI #10618784
87,840 miles · Oct 21, 2011
Electrical SystemEngine And Engine CoolingFire
MY WIFE WAS BACKING OUT OF THE DRIVE WAY WHEN SHE SAW SMOKE COMING OFF THE CRACKS OF THE DRIVERS SIDE IN THE FRONT OF THE VEHICLE. THE HOOD WAS CLOSED AND HAD LOTS OF BLACK SMOKE GUSHING OUT OF THE CRACKS AND IT SMELLED LIKE BURNING PLASTIC. I TRIED STARTING THE VEHICLE AND TO MY SURPRISE THE VEHICLE STARTED BUT MOST OF THE …
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MY WIFE WAS BACKING OUT OF THE DRIVE WAY WHEN SHE SAW SMOKE COMING OFF THE CRACKS OF THE DRIVERS SIDE IN THE FRONT OF THE VEHICLE. THE HOOD WAS CLOSED AND HAD LOTS OF BLACK SMOKE GUSHING OUT OF THE CRACKS AND IT SMELLED LIKE BURNING PLASTIC. I TRIED STARTING THE VEHICLE AND TO MY SURPRISE THE VEHICLE STARTED BUT MOST OF THE ELECTRONIC CONTROLS WERE SHOWING ERRORS IN THE DASH. I WAS ABLE TO DRIVE IT CAREFULLY TO THE NEAREST CADILLAC DEALER (LAVERY AUTO) IN ALLIANCE, OH. WHEN I STOPPED THE CAR I WAS UNABLE TO TAKE OFF THE KEYS FROM THE IGNITION BECAUSE THE SECURITY SYSTEM ALSO HAD AN ERROR. THEY DIAGNOSED THE PROBLEM AND FOUND THAT THE ELECTRICAL SYSTEM IN THE AC COMPRESSOR HAD CAUGHT FIRE AND ALSO MELTED THE WIRING. THIS HAD ALSO DESTROYED THE COMPUTER ECM OF THE VEHICLE. THEY REPAIRED IT AND I BROUGHT THE SRX BACK HOME IN THE EVENING OF 10/14/11 AND PARKED IT IN MY DRIVE WAY. THE NEXT MORNING I FOUND THE BATTERY WAS DEAD AND HAD TO USE MY WIFE'S CAR TO JUMP START. THE SAME THING HAPPENED THE NEXT DAY MORNING AND HAD TO CALL UP A TOW TRUCK TO JUMP START THE SRX. I TOOK IT BACK TO THE SAME DEALER (LAVERY AUTOMOTIVE) AND THEY FOUND THAT ANOTHER RELAY WAS BAD DUE TO THE FIRE AND THEY REPLACED THIS TOO. I SPENT OVER $1,500 TO REPAIR THIS VEHICLE. I HAVE THE RECEIPTS WITH FULL EXPLANATIONS. I WOULD LIKE FOR YOU TO INVESTIGATE THE REASON FOR THIS FIRE THAT HAD THE POTENTIAL TO INJURE ME AND MY FAMILY AND ALSO PROVIDE ASSISTANCE IF POSSIBLE IN HAVING GENERAL MOTORS REIMBURSE ME FOR THESE CHARGES BECAUSE OF POOR SAFETY AND QUALITY IN THIS VEHICLE. THANK YOU. *TR
NHTSA ODI #10432419
14,600 miles · Nov 18, 2010
Electrical System
FOR MORE THAN 2.5 YEARS MY SRX (PURCHASED NEW IN 2005) HAS EXPERIENCED RE-OCCURRING/INTERMITTENT TURN SIGNAL FAILURE OF BOTH THE LEFT AND RIGHT TURN SIGNALS. AFTER THE TURN SIGNAL FAILS, IT WILL SOMETIMES WORK AGAIN AFTER A SECOND OR THIRD ATTEMPT. MOST OFTEN, HOWEVER, I MUST RESORT TO SWITCHING ON MY HAZARD LIGHTS TO ACTIVATE…
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FOR MORE THAN 2.5 YEARS MY SRX (PURCHASED NEW IN 2005) HAS EXPERIENCED RE-OCCURRING/INTERMITTENT TURN SIGNAL FAILURE OF BOTH THE LEFT AND RIGHT TURN SIGNALS. AFTER THE TURN SIGNAL FAILS, IT WILL SOMETIMES WORK AGAIN AFTER A SECOND OR THIRD ATTEMPT. MOST OFTEN, HOWEVER, I MUST RESORT TO SWITCHING ON MY HAZARD LIGHTS TO ACTIVATE THE TURN SIGNAL. THE VEHICLE HAS UNDERGONE TEN UNSUCCESSFUL REPAIR ATTEMPTS SINCE FEBRUARY OF 2008 THROUGH THE DEALER'S SERVICE DEPARTMENT. THE DEALERSHIP'S SERVICE DIRECTOR AND MECHANICS APPEAR TO BE AT A LOSS ON HOW TO RECTIFY THIS ONGOING SAFETY ISSUE. THANK YOU FOR YOUR TIME.
NHTSA ODI #10367454
Official recalls
3Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Apr 20, 2006
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.